American Airlines Center
Arena · International Center ·

American Airlines Center

Arena · International Center ·

Home to the Dallas Mavericks and Dallas Stars

American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null
American Airlines Center by null

Information

2500 Victory Ave, Dallas, TX 75219 Get directions

Information

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2500 Victory Ave, Dallas, TX 75219 Get directions

+1 214 665 4299
americanairlinescenter.com
@aacenter
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@AACenter

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Dec 6, 2025

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Sports Stadiums Are Plagued By Food Safety Violations | Eater

"Named among the worst offenders in an ESPN investigation of pro sports concessions, this venue’s food-service outlets were found to have committed at least one high-level sanitation violation. The report described disturbing problems observed across stadiums — such as live mice in packaged snacks, beef blood on shelving, and staff hygiene lapses like cooks sweating into food — indicating significant food-safety and sanitation shortcomings at its concession stands." - Whitney Filloon

https://www.eater.com/2018/12/14/18140713/sports-stadium-food-safety-sanitation-violations-ew
American Airlines Center
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390,870 Postcards · 10,986 Cities

State Farm Arena and the Atlanta Hawks Debut New Restaurants and Food | Eater Atlanta

"Schafer is personally excited about a Belgian fry stand on the restaurant concourse and highlights it as one of the new concessions he’s most looking forward to." - Mike Jordan

https://atlanta.eater.com/2018/10/24/18020200/state-farm-arena-hawks-atlanta-new-food-restaurants
American Airlines Center

Jenu

Google
I went to the American Airlines Center in Dallas for the Maroon 5 concert and really enjoyed it. The facility is clean, modern, and easy to get around. The staff were friendly and helpful. The sound and lighting were great, and the seats were comfortable. Overall, it’s a very nice place to enjoy a concert. I had a great time!

Kristina H

Google
This stadium is great! I’ve been for concerts and most recently to the Dallas Stars game. Both times getting in through security and scanning tickets was a breeze. Usually they open another set of doors if the line gets too long, so I’ve never really had to wait (except for when I’ve arrived early before the doors open). Parking varies. I have used the Lexus garage which was so close to the AAC, but it ran me $50. Getting out was tricky, ended up waiting almost an hour in line to get out. BUT this most recent visit we parked in the Inspiration Lot (I suggest paying online to get the best price) which was $6 and gave us a nice little walk. It was safe, lighted and there were always people/police around so it wasn’t secluded. Getting out was way easier too. As for seating: I’ve gotten both nosebleeds tickets and suite tickets for events. For the Stars game you can’t go wrong with seats since they have all the screens on and you get a great view no matter. For the concert, they did NOT turn on the screen so that kind of stunk but it was still super fun. Fun times at the AAC!

Maria Vasquez

Google
We went this past saturday to see Mana with ADA floor seating. Loved the ADA parking as we didn't struggle to find parking, price was similar to other garages. The venue staff and attendants were all very helpful and from the entry to exiting was above expectations. It may have been because we arrived early (when the venue opened) but I would appreciate more variety of beverages offered. We had to go up to another level to get lemonade & popcorn as the floor area offerings was mainly alcoholic beverages. The only issue we had was the view during the concert. We had floor seating to the left side of section 10 and while everyone was siting; it was great. It was when the audience was standing that it became an issue. We were used to a ramp like structure as offered in other larger venues in Houston for ADA, usually further back, but it was a great show eitherway. An older gentleman attendant allowed us to move up for a better view which we appreciated and we just wanted to thank him for all the assistance we received that night. We will be going back thanks to how the staff & attendants treated us albeit with different seats.

Micah Robinson

Google
Was in town for a conference so a group of is hit up the Stars game! Cool experience. Only thing that could use improvement is the seats are super small! One of my bigger bodied buddies had to go find somewhere to stand.

Michael Dickens

Google
⭐⭐⭐⭐ American Airlines Center is a top-tier arena for sports and concerts. Fantastic atmosphere and great sound system, especially for live music. Seating is generally good with excellent sightlines from most sections, though some upper-level seats can be narrow. Easy access via DART. Concessions are pricey, but the variety is impressive. A great Dallas venue overall! (248 characters) Would you like a review focused on a specific aspect, like the food or the seating for a Mavericks game?

Shawn

Google
5/5 – Courtside vibes on a budget Went to the American Airlines Center for the Mavs vs Bucks game and had a blast. It was the night before Nico got fired and the Mavs lost a close one, so we basically witnessed history on a Monday. We were sitting right behind the bench near Mark Cuban, which made me feel rich even though my bank account said otherwise. Let’s just say it was courtside vibes without the courtside price tag. The view was perfect, the crowd was loud, and the nachos were elite. A low-key Monday turned into a pretty unforgettable night. Would 100% do it again… just maybe after I check my credit limit first. 🏀😂

Stefany Rojas

Google
Went to the MANA concert and was blown by the light shows! Truly beautiful. Security was a breeze through the south side entrance. They had multiple options of food and beverages and the seat was easy to find. Parking for stadiums is always a nightmare though.

Jeff True

Google
Went to a Stars game on a Friday. They have the best traffic control I've ever seen. We got to the freeway fast. The AA Center is very nice, with great views from the 3rd level. Great place to see a hockey game.
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Jasmine L.

Yelp
saw tate mcrae here and had such a blast!!! such a great concert omg. the american airlines center was the perfect place for her first stadium tour! the staging and effects were SO good. seats were clean. employees and staff were super sweet!! LOVED the free stickers and mini make up remover packets they were handling out before and after the show! they ended up needing to get rid of the stickers, so they let me take like 30 packets! or moreso encouraged me to take as many as I could carry! always love going to concerts here!! especially since the DART bus is only a few steps away:)
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Bladimir M.

Yelp
saw tate here and it was an amazing show! was in the 100s sections towards the back, but the view was still great. check in was super easy. arrived right before the opener started, and did not have to wait long at all. merch lines also weren't long. all the staff were nice when guiding us to our seats and checking in/scanning our tickets. there were also some neutrogena staff handing out free stickers and makeup removers. did not buy drinks or food since i had dinner right before, and the prices here were pretty expensive. love that the dart station is right across the entrance. super convenient
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Sheri P.

Yelp
Amazing place to see events at !! Very energetic people Great family time Great experience
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Becky G.

Yelp
T8TE!!!! Concert vibes. We had a fast walk through in the early VIP outdoor line. Bracelets were given per ticket purchase and if you bought pit access tickets, those were also handed out. Around the corner from the VIP line was a table and tent set up for merch. I'm sure other concerts have the same setup while you wait. Security moves pretty smoothly just ensure you look at AAC website for bag and other check in policies. I noticed several girls/women with smaller purses allowed in (just ensure the size is met) Also looks like battery blocks for cellphones are allowed and smaller cameras, not Cannon style, think more portable. Sound checks were a hit because T8's concert was so lit on the sound and all the lighting and effects along with props were spot on and so neat! Amazing experience and I would definitely go to another concert of hers!
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Luis G.

Yelp
Staff were efficient in getting people in the door quickly. Being my first time there, I dont know the layout for seating and there were staff placed in multiple locations to help guide me.
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Kayanna H.

Yelp
OMG American Airlines Center is the best place in Downtown Dallas they have basketball wrestling any sport or concert you can think of they haven't and a lot of restaurants around it yes they may be expensive but I highly recommend get the best deals and the best ticket prices and the best seats there is you will be feeling like you are on cloud nine this place is the best
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Brett N.

Yelp
Why 4 stars? Because I don't really have much to complain about, but it wasn't overly impressive either. --- --- --- I finally did something I've been meaning to do for years: go to Dallas when the Cavs were in town. AAC is the 7th active arena that I've seen a game in, and there was some uniqueness to it, but it was mostly a pretty vanilla experience. I stayed right next door at the W, so I did not have to deal with parking or traffic at all - I definitely recommend that for other future visitors, EXCEPT that parking at the W comes at the price of $60, which was jaw dropping. However, my seat in section 310 was approximately 500 steps from my bed, so that was tough to beat. One small hiccup upon entering was basically the only one of the night: the guys working security were a hot mess. Getting through the metal detectors was quite chaotic and disorganized - it was as if it was everyone's first night on the job. But this inconvenience lasted about two minutes, and then it was smooth sailing. I walked along the entire concourse of the 100 section and the 300 section because I entered the arena right when gates opened and had plenty of time to kill. The unique thing about this building is that it feels more like you are walking through the halls of an art museum than an NBA arena. It's hard to describe, but it just didn't feel like a sports venue to me - not in a bad way, it was just different. The 100 level has some interesting sponsorship areas in it. There are maybe like 8 spiraly corner sections that are all decked out in sponsor logos in a really visually stimulating way. The 300 level has the same thing, but it's a very, very, very minimal version of it. These sponsors clearly paid a lot less and got the most drabby little room possible with a few TVs that have videos playing on them. They felt more like a doctor's office waiting room - and I DO mean this in a bad way. I was only walking in the concourses when there were very few people in the building, so I did not experience any crowdedness first hand, but I did feel like the halls were incredibly narrow. I don't know where all the bodies would fit when everyone leaves at once - but I opted to just stay in my seat and wait until there was no more foot traffic. The video board is a bit smaller than some of the other arenas I've been to, but it's certainly still plenty big. The PA announcer was entertaining, but the in game entertainment was a bit on the generic side. I'm sure the atmosphere would have been better if my Cavs didn't make the game so non-competitive against a Mavs squad with no Luka or Kyrie. To be honest, I wouldn't need to come back again, but I'm glad I finally checked this off my list! 3 hours each way is a long way to drive for a basketball game that lasts 2.5.
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Marla C.

Yelp
I have lived in DFW for 3 years, but this was the first time I had the opportunity to go to a Mavs game. My friends and I came to the game to celebrate my friend's birthday and we were able to get last minute tickets at a pretty decent price considering. We rode the bus to the American Airlines Center and got dropped almost curbside which was great and we didn't have to pay for parking. . The Mavs showed out and won the game. We had a lot of fun. The American airline center offers a variety of food options and drink options. We chose popcorn, pretzels and nachos. The staff was very helpful and they guided us to our seats. It wasn't too difficult to get in and out of the bathrooms if you went before halftime. My friend went then and had to stand in line for about 15 minutes. I would definitely come back again and watch the Mavs play.
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Candy R.

Yelp
We've been to this arena a few times during the past few years to watch Mavericks games, it's always a good time. They are very organized, and getting through security is always simple and quick. I do wish they had a better parking lot situation though! The drinks and food are all overpriced which is to be expected at any arena, $17 for cocktails and around $15-20 for each food entree. My baby boy recently went to his first NBA game and he had a blast! The security let him on the court to take photos, they were really sweet. I'll definitely be back for more games and concerts! Just make sure you leave your house or hotel early because the traffic and parking lot get crazy!
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Aamir H.

Yelp
The wings basketball game was fun, full of energetic people and the atmosphere was fun and exciting! The food was expensive however the people working there were nice and friendly!
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Tasha R.

Yelp
This was my first time at this venue and I had a ball at the Usher 2024 Past Present Future concert! We sat in the 300s and let me tell you we were super high! This was my first time sitting in the 300s at any venue and this place was huge! It was a bit nerve wrecking climbing to our seats though! All I could think was please don't let me fall! lol. This venue was clean and organized. We did arrive late so we avoided the crowd when it came to arriving. We had to take escalators to get to the third floor and once we stepped into the stadium one of the ushers helped us with our seats. Well at first she pointed to the seats,however, due to it being pretty dark and super high we asked her to take us to our seats which she did. :-). The concert was great! Loved the visuals and we could hear Usher nice and clear! When we left we just followed the herd and took the stairs since we just knew the escalators would be super packed. I would go back to this venue for future concerts,however, I would NOT sit in the 300s! lol That's just too high for my liking and I typically don't have an issue with heights. Even though we were up super high the seats were comfortable and we had a clear view of the center stage! We enjoyed ourselves!
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Andrea R.

Yelp
We went to a Mavs game during Thanksgiving break, which was super fun for the entire family. We got there super early because my father in law was worried about the crowds for a televised game. We may have been one of the first people in the stadium arriving 45 min early, but it did allow us time to buy merch and food. The food was about the same as I find at the United Center back in Chicago. My kids enjoyed hot dogs, my husband went the bbq route (cause in Texas) and I got chicken tacos at the Tex Mex station (also a must when in Texas). They were pretty good! For dessert my kids insisted on cookie dough- the small size was probably five times the size it needed to be. Parking was easy - blue lot was the way to go. Overall a fun activity while in the big d!
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Mark R.

Yelp
Great arena, but as expected drinks are ridiculously priced. Very disappointed in prices and selection.
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JiHae L.

Yelp
I came here for the Dallas Mavericks game the day before Thanksgiving. I took a ride share so can't really comment on the parking lot situation. It did get quite backed up with traffic around the stadium so we ended up asking to be let out earlier. There's different entrances with security so that was a bit confusing as to which section to enter into. I did get to check out the different team stores and those were cool. Overall, wherever you sit in the arena is a pretty good. I sat in the 300 level and thought it was alright and was able to view everything well.
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Jacky C.

Yelp
Came here for the Dallas Stars home opener and I have to say I am very impressed with the facilities. I am very used to walking into a stadium where it's primarily exposed concrete. They actually put tile flooring down? Wow... The hallways and facilities are super clean. The food is also top notch. I got a Chicken Tender Basket ($15). The Chicken Tenders for once is not over fried and the meat itself is not dried out. I'm willing to pay stadium prices for this quality.
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Andrea H.

Yelp
I've been to the American Airlines Center for several concerts. It is a decent venue located in downtown Dallas. The facility is clean, well maintained, and the staff are always kind. Parking can be found nearby. We usually try to arrive early, park in one of the surface lots a block away and then head to the venue to get checked in and make our way to our seats. Seats - these will come in different price ranges depending on the performer, but I highly advise against the very top balcony. These nose bleed seats require the escalator of shame, but the most punishing thing is trying to navigate the narrow steep steps in this cliffhanger section. Many of us had to hang on to the banister and go very slowly up the steps. One wrong missed place foot, and you could easily tumble to your death and take others with you. Getting into your row is also an issue on this steep plane of seats. There is very little clearance between the rows of seats. One man seated got up to let me scooch by and was gracious about holding my hand and guiding me so I wouldn't fall. Another man in the row in front of me actually didn't clear the cup holder when heading to his seat. He tripped and spilled his drink all over the woman seated in front of him. That poor woman sat there drenched for the entire show. Pay extra money. Buy your tickets early. Get a decent seat in one of the lower sections. Skip the highest balcony at all costs! Had there been an emergency, there is no way people could have evacuated quickly from this section. Airplanes have lower clearance than these nose bleed seats. We were above the rafters! Unfortunately, they didn't use the highest Jumbotron. We had to squint to see the show...even on the lower screens. We did not end up buying food. Some of the booths were closed. A few were only selling drinks. I didn't want to attempt to take these items back to my seat. I also didn't want to make everyone get up in my row later on as I turtled my way past them twice for a restroom break. The sound system was great. We could hear the show fine even though we were five rows from the very tippy top and back of the venue. In fact, the best part of these seats was that the sound wasn't too loud. I didn't have to use earplugs. Had I been in a seat closer to the floor, I probably would have needed them. I'm certain I will return, but only if I can get decent seats.
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Josh M.

Yelp
Love it, beautiful arena. Easy in, easy out. I drive 3 hours from Houston to go watch Stars game. Die hard for Victory Green. Let's Go Stars!
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Elizabeth A.

Yelp
Location Downtown Dallas Parking We ubered Atmosphere Sports arena Service Outstanding Seating Stadium seats Summary Great service-everyone is so friendly. We were there for a Mavs game and it was fan fest!! Great celebration! Got to sit up front to see players warm up-Michael was so welcoming and kind! The cheeseburger hot dog was like a salad, dog, on a bun!
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Mari F.

Yelp
My local arena is fashioned after the Roman Coliseum. When I leave, I can almost hear Maximus cry "are you not entertained?!" And yes I was, but could I not also be comfortable? I found the perfect combination of entertainment + comfort when traveling to Dallas for a hockey game at the American Airlines Center. The attention to detail, the plentiful concessions and full bars, the carpeted concourse?? Never have I ever. Our seats were padded, amply sized, and outfitted with cup holders. Drinks can be pricey ($30+ for a double) but snacks were not (bottomless popcorn & a bottle of water under $20) and everything I saw was no cash, so have other payment options. Sports fans, music fans, fans of all the things held at arenas, the American Airlines Center has all the amenities that will assure you that your overpriced tickets was money well spent.
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Bradly P.

Yelp
American Airlines Center is a multi-purpose area located in the Victory Park neighborhood in Downtown Dallas that opened up on July 17, 2001. It is home to the Dallas Stars and Dallas Mavericks. It has a seating capacity of 20,000 seats and varies from each event. I have been coming to the arena since they opened up to watch my favorite NHL team, the Dallas Stars, where they previously played in Reunion Area. The arena is beautiful inside and out, and just about every seat is a great seat for viewing. Inside, they have escalators and elevevators to use to get up to top floors as well. There are tons of food vendors and restaurants located inside the arena, and they even have bars inside, too. There are stores inside that sell merchandise for each event, such as jerseys and hats, for the occasion. Outside the arena, there are multiple bars and restaurants within walking distance, and they even have more fan apparel stores as well. They even have an immortalized statue of the famous Dirk Nowitzki outside, and soon on March 16, 2024, they will immortalize one of the greatest American hockey players, Mike Modano. I always enjoy coming here with friends and family to catch a game, and soon, my dream will to become a Dallas Stars Season ticket holder. The Victory Park neighborhood is very beautiful at night with lights throughout the city, and there are many parking options available nearby.
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Carolyn J.

Yelp
My birthday continues. Martin Lawerence concert . I attended the comedy show last nite. It was nice . 4 comics . Martin was still Martin not so funny but entertaining the comics were average . Parking very expensive. 45.00 not even valet . Thank You To Brave Friend Who Sprung her ankle but was still ride or die with me . She battled through pain just to be there for me Ty Thelma .
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Mel A.

Yelp
We came to see the Dallas stars play and to check this arena off my list of hockey arenas to visit. It lives up to the name American Airlines. The arena had that airport lobby feel, minus the stress of flying and rushing around while dragging your suite cases. The only rushing around that took place during our visit were the hockey players on ice trying to get goals. The outside is quite grand with full-blown restaurants you can stop in before the game or a show. Had I known, we would have waited to grab some food. If you didn't know, now you do! I wasn't super picky with our seats but turned out, there's really no bad seat in the house as the seating was nicely spaced to ensure the short people like myself (yes, this is for all the short ones out there) do not have to crane their necks trying to follow the game or watch the show. I picked one at the end where the home team shot twice. We weren't disappointed. The only complaint I have is the karaoke ladies behind us who talked and sang the whole game. I could have done without that little number. Not a point against the arena whatsoever. Inside the arena, there were several concessions with food and drinks for your snacking and beverage needs. My husband even found a place that made actual cocktails. Ones we would drink! The arena is huge and well-kept. The staff ensured there was a good flow with the crowd. Numerous parking locations are available within a mile or 2.
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Lisa B.

Yelp
This review is for one tiny piece of AAC - the escorts (wheelchairs) at Guest Services. My husband and I went to the AAC for an event a while back. I have had chronic back pain for several years and it makes it difficult to do anything that requires much walking, but I REALLY wanted to go to the event. There is an entire group in Guest Services that will transport a person from place to place in a wheelchair. We first checked in and a very personable woman pulled out a wheelchair and took us to the Platinum Club, where my husband had made reservations for dinner. She said to call when we were ready to be picked up. She magically appeared even prior to a call! She made a stop at the restroom for me then took us as close to our seats as possible with limited walking needed. That meant we started at the top then she left there and we went through what I can only image are secret tunnels, where we ended up on the floor and had to walk up only about 5 rows. Same thing after the show - she magically appeared and took us through those same secret areas to end up at the door at which our Uber would pick us up. I wish I remembered her name so that I could give her a shout out. I hadn't gone anywhere in a wheelchair before but she made it a non-issue and didn't even begin to make me feel bad that needed to.
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Dee H.

Yelp
Great venue. Went 10/2024 for the Usher concert and although it was crowded getting in and out was a big problem at all. Check in went smooth and quickly and finding out seats was a breeze. Even the bathrooms after the concert were quick in and out and it was packed. Now if you're here for snacks be prepared to drop some money cuz like most venues it's expensive!! I bought a Blueberry Beatbox drink drink and it was $18...I can get them from QT 2 for $7 lol. But it's all good.
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Melissa M.

Yelp
Always so much fingers, great restaurant and gathering options! However...when was here for Matt Ride, lots of sound issues for seats up high. I hope this isn't an issue all the time?
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Courtney H.

Yelp
Great atmosphere. Great seating. Great gear shops! We went to a stars game here and we really enjoyed it. It also has an awesome outdoor area where you can get dinner and walk around before hand! We go to a lot of stadiums around the country and this was in the upper tiers.
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Ricardo J.

Yelp
We came here on 10.01.23 to see Depeche Mode, also a first. Although getting around this area of Dallas isn't easy - the venue is worth it. Great seats, great views, abundant facilities- this made for an unforgettable and unique evening. There are also plenty of restaurants and bars located around it where you can stage before your events. Loved it here.
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Jason B.

Yelp
Always a great time at American Airlines Center from concerts, to shows, hockey, & basketball....absolutely amazing place.
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Frank B.

Yelp
Frank B came to watch the SEATTLE KRAKEN crush the Dallas Stars in game 1 of the NHL playoffs 2023. Had an amazing time and the place rocked, of coarse we won in overtime so it helped my experience. The areana was fantastic and had some great amenity's. So let me share some of the FRANK B EXPERIENCE are you ready? Super easy to enter building and locate your seats. Gotta say my favorite thing was walking into a neon green arena inside, it's like an alien landing scene. Total deal on concessions , $20 for unlimited popcorn & coke plus delicious all beef Frank hot dogs. Super amazing great friendly fans, I didn't feel like my life was in danger when I would scream after a Kraken goal, it was obvious I was there sporting teal and white jersey and hat. Had some great conversations with several around me , so thanks for making me feel welcome. One Negative and that's on the bathrooms it's like a cattle call with massive lines. You could miss precious time being stuff waiting to unload. Yet outside of that I had a blast at the arena. Only thing I'd change one thing and it's I'd stay at THE W it's across the street and would safe on ride shares to venue. Trust me if your coming to the arena that's the place you wanna stay. Frank B checking out!

Kevin D.

Yelp
American Airlines Arena I came to enjoy a comedy show and a cold Dos Equis, but apparently, Mark Cuban doesn't believe in offering good beer options. For all his business success, you'd think he'd care more about the little things that make the fan experience great. Disappointing, to say the least.
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Paul R.

Yelp
This is a great venue to attend a sporting event. This is a state-of-the-art facility with wide concourses and friendly and helpful folks who will direct you to your seat or answer first-time visitor questions. The venue is located in an area that allows for easy access whether you are walking (like we did) or driving. There are plenty of dining and drinking options on your way to the arena. We arrived about 45 minutes before the game and walked right through security and did a quick tour before we headed to our seats. Being fans of the opposing team I expected that we would have to lay low when cheering for our Bruins but I'm pretty sure that about a third of the crowd was cheering for the visiting team. The stadium food and drink options are typically overpriced like all sporting events but you have to expect that nowadays. If you have ever attended a Texas Stars game at the HEB center you know how cold they keep the arena. Not so here as it was very comfortable, even at our ice level seats. To end a perfect evening the Bruins won in OT!
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Debbie O.

Yelp
New pizza vendor Bonnano Brothers at Mavs. Grease city dining experience $17. This replaces Pizza Hut. Not good
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Mercedes S.

Yelp
First time visiting this venue. The arena is quite nice for concerts. I saw Usher tonight, and we sat in Section 108, Row B--fantastic seats. We had a close-up view of everything, and Usher's performance was incredible.
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Joe B.

Yelp
Shout out to the American Airlines Center Guest Relations staff! I bought two Stars Kids Club memberships for my boys. Normally, they have a booth set up outside of sections 122/123 where you can pick up the goodie bag that comes with it. For some reason, last night, the table wasn't there and no one seemed to know what to do. My kids and I walked around the arena 2 or 3 times talking to people and trying to figure it out. Finally, we were lead to Guest Relations, folks who work for the AAC rather than the Stars directly. First, they listened to me. Second, they took responsibility for an issue that wasn't even their fault. Third, they made sure they could get in touch with me (name, number, seats, etc.). Fourth, they not only managed to track down someone to help, but also put it together and brought the two bags up to our seats. It wasn't their problem to deal with, but they went the extra mile to make me feel heard and fix it. Oh, and they threw in a couple of Robo bobbleheads leftover from the other night, some scarves, a puck, and a little puck keychain. A+
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Olivia S.

Yelp
It's a good venue for athletics and concerts. There is a variety of seating options for a variety of budgets. Traffic can be annoying getting out, but that's anything with that amount of people in one place.
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Laurie F.

Yelp
Our recent visit was to watch the Harlem Globetrotters but I've been here for Mavs games, hockey games and concerts also. The stadium is always clean and has some good choices of food and drinks of course a little pricey like all stadiums but at least it's hot, fresh food that tastes good. The outside area is cool too with the courtyard bars and the statue, the nearby parking can be a pain, so we just pay to park down the street and walk a little but overall I really like this venue.
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Leslie B.

Yelp
I went to Dallas last weekend to catch the Depeche Mode show at American Airlines Center. I knew nothing about the venue and was lucky that my friend was familiar with directions and parking. It is located in a busy, crowded part of the city. Anyway, we arrived early for swag, drinks and photo ops. The venue was easy to get into and the staff were friendly. I really liked how there ware lot of different places to buy swag which really helps for lines. Also, there were lots of different bars. You could get beer and wine lots of places, but there were several bars along the sides of the venue with extra seating and full bars for whatever cocktails we wanted. Food options were limited to general fast food and snacks, so I passed on food, but I can say that there were lots of options for junk food if you are hungry. What I really liked were the photo ops. Not all venues have photo ops, and this one offered two Depeche Mode photo ops, one that security took for everyone with a huge album cover backdrop, and one automatic photo machine with a Depeche Mode banner on the photo. Inside the area, seats were super close together, which is pretty standard, but I will say that I feel we had a pretty good vantage point and I felt the aucoustics were good. Anyway, it was an amazing show and I feel that the venue helped with the positive experience.
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Greg R.

Yelp
Came here for the first time to enjoy the circus. Love the facility and the staff are super friendly.
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Kurt V.

Yelp
Great sports and concert venue. Home to the Mavericks and the Stars. The parking situation is pretty decent and officers are present inside and outside the arena on event days.
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Cody L.

Yelp
The AAC is one of the best sports arenas I've been in. The accommodations are friendly. The staff is helpful and the venue itself is filled with fun whether it's a basketball game or a concert. It's always been a great experience for me and my family.
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Tamilah K.

Yelp
One of the best experiences I've had in the past two years!! Let's start with the facts: I'm NOT a Mavericks fan lol but they were playing The Golden State Warriors and I had to see Curry play in person. I purchased a spot at the discount lot down the street and across the highway. Not a bad walk and there wasn't really a wait to get inside. Greeted by friendly security, I scanned my ticket and hit the first concession stand I could find. No long lines which I could appreciate compared to the Smoothie Center in New Orleans I just visited last week. A bottle of water, 5 tasty chicken taquitos and $19 later I was headed to my seat. I sat in section 319 but it was a fairly decent view. Beautiful interior and relatively clean seating area. The bathroom was fairly clean so no complaints there. All in all, two thumbs up. I'll definitely be back. After
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Maria D.

Yelp
This was my first time coming here for a concert, with that being said the drinks were pricey but as expected. The human traffic trying to get out wasn't as bad as i thought i was going to be because workers were helping maintain long lines. We purchases merchandise before the concert started just in case & sure enough the lines were even long at the end that when we got them. We didn't try their food because we ate before hand assuming it would also be expensive and gross. If you drove yourself i'm sure you were there for a while but getting picked up about half a mile down the road was much easier getting out.
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Kathi S.

Yelp
Family evening to see Fluffy. The kids grew up watching him and introduced us. Great job Fluffy and crew. What an amazing performance.
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Derrick G.

Yelp
American Airlines Center is a great venue to see a concert. I saw The Eagles Concert this evening and it was amazing. They did a great job protecting against Covid-19. Proof of vaccination had to be provided or a test within the past 24 hours to enter; also, a face mask had to worn the entire time in the building. The staff were very friendly and helpful, an the facility was outstanding. This is a great place to see an event.
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JaneAnne F.

Yelp
Great venue for the NCAA Women's Final Four and NCAA Women's Basketball Championship. Bathrooms are clean and well stocked. Plenty of food venues open except on the 2nd floor. We had to go downstairs for food and drinks, my only complaint. All the servers and staff were friendly and helpful.

Chase G.

Yelp
I am a life time Dallas Mavericks fan and I always have a great time here at American Airlines Center watching them play. Great food, seating, and all of the views are great no matter where you are sitting I always look forward to coming here to watch my favorite team play!
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Cat N.

Yelp
I honestly hate their new no purse rule. The purse size allowed is like a small make up case. My cell phone is bigger than that. I can't carry my keys and wallet in to buy anything anymore at games. I'm also pissed off that I wasn't aware of the rule before coming in. They couldn't send out communications? The people at the door was like the rule has been implemented since season started. Excuses me but we have been in a pandemic. Season started in November but y'all didn't allow fans in till March. I went to a game in April. What is the purse rule preventing anyway? People bringing in guns? A 9 mill can fit in the size of bag allowed in. There are also metal detectors and bag checks. What's the point of not allowing regular size purse in? Take this as a PSA. I had to walk back to my car and store my purse away. They tried to say my make up case was too big also. I gave so much attitude and they let me in.
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Johnny M.

Yelp
This is a fantastic sports and concert arena in downtown Dallas. This was my second time attending a event there. My first time was a Stevie Wonder concert several years ago. We were lucky enough to get floor seats and they did not disappoint! There is a nice bar down a hall way on the floor as well as restrooms on the floor level. I wish our newer event center we have in Tulsa had a bar and restrooms for floor seats. It would make concerts and sporting events on the floor so much more enjoyable. My second event was the Dallas Stars and the Las Vegas Golden Knights in the Stanley Cup playoffs. It was a fantastic pregame show and the place was a sellout. There are plenty of restrooms, Food and drink places are everywhere. What a great place! I hope to go back soon.
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Athena H.

Yelp
Recently attended for a hockey game and had a fantastic time! Dallas played my hometown and it is always fun to upset the home team. The arena was clean and comfortable. Most of the staff was friendly expect for the seat usher who had a really nasty attitude. Even the Stars fans were kind after they lost and congratulated us on a win.