Anderson Munger Family YMCA

I recently joined this gym and I am so pleased with the decision! I was hesitant after reading some of the other reviews I’ve seen online, but my experience has been wholly positive. Mostly, I love the family atmosphere! There are people of all ages and levels of fitness present, from grandparent types to small children going to the child care center. I am a swimmer, and while the pool is busy and you must plan ahead to get a lane, I haven’t had any problems figuring out the system. The staff from the front desk to the lifeguards have been friendly and helpful. If you are considering joining, I totally recommend it!

I am a former member of a great YMCA on Long Island. I was hesitant to join because it didn’t seem very diverse, but the front desk gave me a pass to visit at different times to see if I liked it and felt comfortable. They listened and were very kind. Today, Friday May 2, 2025, I thought I’d see if I liked one of the YMCA’s close to home. I felt extremely uncomfortable and an unfriendly vibe from the team here. At first I spent time trying to give all my information to try to prove I was a member from almost 10 months ago in NY. While $55/month for an adult is a competitive rate for the area, it is still a monthly fee that should just come with friendliness. I had to ask for information on membership and just to highlight that they didn’t try to tell me, I asked if I can get it online. The representative said yes. She then told me I can take a picture. The staff talk more to themselves than to guests. The representative who started to help me greeted members more enthusiastically but he failed to tell me his shift was near over. I have no idea what happened to my personal information. I’m extremely disappointed. If you are a current member and a black woman or man, it would be great to read a review about your experience. I didn’t feel welcomed and it was uncomfortable. I’m used to higher vibe gyms and YMCA’s. This one seems to only want to serve certain members of the community. The facility is nice & clean. The weight equipment seems good, there’s one platform and one rack upstairs for barbell work. If it gets crowded the weight rooms may get stuffy. I couldn’t get any info on PT programs because it just felt uncomfortable asking questions. It felt like they want you to leave. Well at least as a black person. It may differ for other people. I’m just sad this is one of the closest Y’s & the vibes aren’t consistent.

Need to make appointment on the app to reserve a spot. Pool is too crowded for myself. 3 in a lane is a bit much. The hot tub is alright, but limited hours. Maybe I will cancel. The city pool is less fuss.

I’ve been a member of the YMCA for a while, but after my recent experience with Harrison at the front desk, I’m seriously considering canceling my membership. I went to ask for help with my barcode, and Harrison was unbelievably rude. He told me to go to the YMCA Hollywood location instead and seemed shocked that I was even a member. When I mentioned my account, he asked if I knew the password, even though there’s a photo of me on the account. He didn’t seem to like my attitude and became very impatient and short with me, which is when my attitude shifted. To make matters worse, after this interaction, he deactivated my account without any explanation. The complete lack of professionalism, courtesy, and respect is unacceptable. I expect far better from an organization like the YMCA that’s supposed to value its members. I’ll be taking my membership elsewhere if this is how customers are treated just because you don’t know how to solve a very simple technical issue that sometimes can get frustrating you just don’t tell a customer to go to the next one. That’s not how you treat someone especially in a place like ymca. I have my little cousins that goes there it’s supposed to be safe space for families and kids. I was very very disappointed with how I was being treated.

I’ve been coming here for years. It’s very clean, the staff is friendly, they have most equipment I need, and an indoor pool and sauna which I love. That being said, it’s cramped, it’s small, there’s not enough room for as many people go there at peak hours. Another thing that I don’t like is since covid they changed the hours so that it closes at 8 pm, it’s closed for 3 hours in the middle of the day and it’s closed weekends. There is no reason to keep the hours like this from what I see! Overall I like the gym, but please change back the hours

I have been a member since 2007, starting in San Diego, where the classes were professional, as here, but not plentiful. . I also attended 24 hour fitness to make up for the lack of BodyPumps and Strength Training. Now, having moved here recently, I feel I am running into the same issue. Too many Dance classes and not enough Or none, to be exact, Bodypump nor Strength Training. The Y used to have a SET class. That was replaced with a cycle class. I do cycle but I feel that now I’m faced with the issue of traveling amongst 3 gyms to get the training that is best for me. If it weren’t for the Water classes at the East ValleY Y with Will, the Strength Training with Jacob & Armando & Everett’s Cycle classes, I’d probably hang up my Y. membership. My hope is that the Y will offer more of what members need.

The number of fans in this large gym is extremely limited. I believe there should be at least two fans in each room. It’s been very uncomfortable, and although I have made several complaints, they have all been ignored. I hope this issue can be addressed soon

Very nice nee excellent , under one roof gym, swim, spa, again very reasonable membership without irritating paperwork or not much of that