Linda M.
Yelp
Varied Experience at Andiamo in Bellevue - Exceptional Service by Santos, Disappointing Seating Arrangement and Behavior by Host Moises
My recent visit to Andiamo in Bellevue was a mix of highs and lows, with standout service from Santos but disappointing aspects that marred the experience from Moises.
Despite the restaurant being empty and not requiring a reservation at the time of our arrival, my husband and I were seated in the back, which impacted the overall ambiance and enjoyment of the dining experience.
Firstly, I want to acknowledge the exceptional service provided by Santos and the chef. Their professionalism, attentiveness, and dedication to ensuring a pleasant dining experience were truly commendable. Santos went above and beyond to make our meal enjoyable, and their efforts did not go unnoticed. Notably, Santos was able to have the chef customize a dish for me, which turned out to be excellent.
However, the evening took a negative turn when we were placed in a less desirable seating area. This, combined with the behavior of the host, Moises, who exhibited unwelcoming and discriminatory behavior, detracted from what could have been a more enjoyable evening.
Despite the less-than-ideal seating and the discomfort caused by Moises, Santos's exceptional service and the chef's customized dish shone through, helping to alleviate some of the negative aspects of the visit.
In conclusion, Andiamo in Bellevue offers quality food and exceptional service from Santos, who went above and beyond to ensure a memorable dining experience. However, the disappointing seating arrangement and the behavior of host Moises can impact the overall dining experience. I recommend the restaurant based on the positive aspects, but I encourage the management to address these issues to ensure a more welcoming and inclusive environment for all patrons. I almost walked out if it wasn't for Santos our server who serves in the "back". You have been warned. And hopefully Moises changes his attitude or his employment. We visited Italy and came her for the authentic vibes of it but Moises can taint the experience with looks and bad energy.
To add we are visiting from Orlando, FL.
Pistachio Gelato was amazing but the canoli is not fresh or made in house it's hard. I recommend the Gelato for sure.
Chefs kiss to the