Timothy H.
Yelp
Service:
our sales team arrived at 4pm upon opening, we were seated at a table that was near the bar.
the bartender was apparently our server and came over for initial drink order for 2 of the six that had arrived, no introduction no recommendations no welcome to our place, just can i get you something to drink.
Then quickly scurried away. Bartenders Head was clean shaven, and never stated his name.
the second wave of our team arrived by 430pm, the bartender came over again and said can i get you something to drink, seemed inpatient like he had something more important to do so he grabbed the 4 drink orders and quickly back to the bar he went.
Unfortunately, he did not access the table needs as the 4pm arrivals were ready for another round by 430pm. so we waited until he was back with the round for the new arrivals.
fortunately for us a new server had just come in and stopped and said hi how is everyone tonight.
I asked him if he could take our food order since the bartender was not service friendly (AT ALL).
the server accommodated our wish and was very friendly.
I mentioned we had questions about the offerings, and we went down the line of appetizers and he described them well. Thank You
we order the fried tomatoes and croquettes, and he said ok Ill get that right in for you, I said wait a second there is more, and he turned and came back.
we also ordered chicken tacos, Pork tacos, Wings, loaded House chips and the Garlic Naan.
I asked him if he was going to write anything down, he said no, I got this.
Food:
All the food looked great and tasted good, the Garlic Naan Never Arrived.
Drinks:
Drinks seemed to be fine, I asked what brand the HH wine was, and the server said House, I asked again for the brand and then received the answer.
the old fashion was good, that Manhattan was terrible and not served in a customary rocks glass, and the luxardo cherry juice added to the Manhattan was way over poured and literally looked like red wine.
I mentioned this to the bartender, he did not respond and took my next drink order.
One of our sales gals had a tequila sangria and loved it, have a white wine spritzer after that and had to send it back as the flavor was off, reordered the sangria again and that was fine again.
Ambiance:
The Piano Player was fine
The decor seemed to match their Palm Springs theme, rainy day so patio was not open.
I'm Sure some of our team may return as individuals one day since the food was good.
Hopefully the service standards get raised to and staff show some genuine excitement in their craft.
I however will not return,