Derick S.
Yelp
The food was really exquisite. The ambiance was beautiful. It was clear that a lot of attention was given to detail to satisfy the palette and the eye. The service, however, was another story. When we first arrived, we were seated immediately, but it took a long time - maybe 30 minutes - for someone to come by to take our order. The food arrived promptly. Once it arrived, we felt mostly ignored, as no one ever came by to check on us or ask if we needed anything. Once we finished our last plate, the empty plates sat on the table for nearly an hour. At this point in the evening, there was only about 5 occupied tables, and at least 10 staff members on the floor, all of whom ignored us. I had to flag down a waitress to ask if she can bring the bill. She said she's come by with the credit card machine, but she never did. I had to flag down another staff member to beg for the credit card machine, which she finally did bring. Overall, I felt quite neglected by the staff, even though the restaurant was not full and there were plenty of staff on the floor. For this reason only, I would not return to Aquavit.