Arcade Food Hall & Bar Battersea Power Station

These guys are rocking it 🙌 It was a short wait to get in however absolutely worth it. Great vibe and ambience, friendly servers and fresh food. Ordering on the app was super easy and the meals were served in under 10 minutes. We were a party of 12 and had a great variety to choose from. Definitely will be back.

Such a great idea! They've put multiple vendors / restaurants together to make one menu! This is a fantastic idea. You can order with a waiter or you order from the QR code and it gets brought to your table, no matter what variety of food you choose. The service is fast and professional and the food is great! A really good atmosphere with music in the background. You can sit, enjoy a meal and talk without having to yell. Alcohol is available if you want it. Highly recommended!

Good place and nice vibes. I liked that it has different restaurants for different cuisines which saved us the hustle trying to fine one that all of us would agree on. We tried burger from Manna and it was OK, pizza was really delicious 😋. Chicken stripe were good but not the spicy one.

Tasty food. Poor food timings however, I ordered arancini in sauce and chips. The chips came 20 minutes after the arancini so I couldn’t dip them in the sauce 😔. Easily available tap water. Relaxed atmosphere. A 12.5% service charge is automatically added and if you did want to remove it, it would be quite a hassle to do so.

Gracey’s in Arcade Food Hall is fine, but it’s ridiculous that the service charge is essentially mandatory. They add it to the bill after you’ve already paid the deposit, and there’s no option to remove it. We even had to chase the waiters around the restaurant just to get tap water, and the cutlery was dirty. For service delivered by a bored, unenthusiastic runner, it feels absurd.

Cozy vibes and the kid-friendly menu was much appreciated. However, the overall experience felt quite impersonal. The ordering and payment were all done via a QR code at the table. Unfortunately, the internet connection was very slow, making the digital process frustrating. This also caused some confusion around payment, as we never actually spoke to staff about settling the bill and we simply paid on our phones. A 13.5% service charge was automatically added to the bill, which felt surprising given the minimal direct service. Apart from a greeting at the door, we had no further interaction with staff during our visit. The food itself was quite bland and unimpressive, which was disappointing considering the prices were on the higher side for a food hall setting. While I understand the convenience of a digital menu and ordering system, the lack of personal service combined with mediocre food made the experience feel cold and underwhelming.

We ordered a lot of food and everything was excellent! The service was very kind and generous, they even offered us takeaway boxes and a bag so nothing went to waste. Really thoughtful and welcoming. Highly recommend this food hall!

Food was good. Service was horrible; the website didn’t let you provide modifications for allergies, etc, so we had to order through a server. The server took 20 mins to take our order, the food came promptly, but we waited another 20 mins for our bill.