Sam B.
Google
This hotel is good quality and nice, with an amazing view. The amenities are overall nice, with a jacuzzi and beautiful terrace. However, I wasn’t impressed with the service, especially at this price level. The hotel quoted balloon rides at €310 during the busy months, and I trusted that this was a fair price, but it isn’t. The same service provider quoted €150 to us after our ride. The hotel claims they only chose the best pilots, but the provider we got our quote from (Universal Balloons) was the same one the hotel uses. So it seems highly unlikely the price difference should be so extreme.
Separately, even though we booked through the Hilton Gold program, we didn’t get a room upgrade despite the hotel being half empty.
Small complaints for an otherwise good trip, but at this price point I would recommend staying at one of the other luxury hotels nearby. The Museum Hotel next door looked nice and has the exact same views.