Arko Foods International

I always like coming here cause it has almost the taste of the Philippines and then some... On this review I want to point out that it has been a long journey for the cooks to maintain the usa standards when it comes to handling the food so now I can give them a 5 star for taste and service...

Arko is an Asian Supermarket that also sells Filipino food & dessert. I came here specifically to have some traditional Filipino dessert and boy oh boy….it did not disappoint! I forgot mostly the names of the dessert but I had sapin-sapin and it was dee-lee-cious! 😋😋😋 They also have tables & chairs outside where u can eat and it helps that there’s free parking, too. 1 to 10 and I would rate my dessert a solid 10! It was soooo good I came back the following day! 😂😂😂 So worth it!

I've been visiting Arko for years because they have the best Filipino food in LA. That is a statement that many many local Filipinos would agree with. Arko is an establishment. Their cooks are from different regions of the Philippines and cook the specialities of those places--llocos, Pampanga, Visaya, Batangas...I'm sure there are more. My mom is llocano and she loves their Dinengdeng and Igado. The food is consistent and SO tasty. I find I'm always looking for their Puso ng Saging (banana hearts), Ginataang Langka (coconut jackfruit), Adobo, and Bilo Bilo (purple dessert).

Went here to buy lumpiang sariwa and found out that it is mostly Filipino products. We came here so early after work as they open. Ate breakfast tocino and longanisa. As we check out the place they are filling up the counter with all of the new cooked food for the day and maybe next time will order for lunch or dinner.

JUST CAME OUT OF THE STORE AND HAD ENCOUNTERED A MOST DEVASTATING EXPERIENCE WITH A MALE CASHIER. SO ARROGANT AND NO RESPECT AT ALL. AFTER PAYING OUR STUFF, I WENT BACK INSIDE AND NICELY ASK HOW MUCH AN ITEM THAT I DIDNT SEE IN THE RECEIPT AND HE RESPONDED SO ANNOYED AND SARCASTIC . MY BP JUST SHOOT UP AND I ENDED UP SO MAD AND I CANT BELIEVE A YOUNG GUY CAN ACTUALLY DIARESPECT AN OLD WOMAN LIKE ME. SOOOOO UNEDUCATED!!! IVE LIVED IN GLENDALE SINCE 2008 AND MY FIRST TO BE DISRECPECTED LIKE THIS.

I ordered pancit bihon, medium size and there is hardly any meat and vegetables in it. You can literally count how much meat they put in. I only saw a couple of shredded chickens and fishballs. This is not the first time this happened. I will not be ordering in this place anymore.

Overpriced and be careful of hidden charges! Bought 3 cans of soda, and each is priced the same on the shelves however, was charged different prices. This add up if think about how many they over charges throughout the day. Please fix your store Arko.

I saw a video about this spot on Instagram. I drive by here several times a year on my way to Eagle Rock/Highland Park from Atwater Village but would never have thought to stop. They have a huge selection of "fast food" in vats and bins and you take a number and they bag it up for you. No signs so you have to guess, though it's easy to recognize a curry or a pad Thai type dish. I bought some of the pad Thai looking stuff and two pork skewers and two banana egg rolls for desert. Really great value though the heavy reliance on pork means a lot of Angelenos (including my partner) can't eat a lot of what's here. The staff are not there to help you. Most everyone was speaking tagalog.

All their cooked food is good specially sisig, one of the best kind of cooking anywhere. Except for their kare kare: they added a lot of beef, not ox tail (altho there probably was a little of it) . The place was explicitly clean, personnel very friendly & helpful. Specially the cashiers .

Filipino foods taste really delicious, i come a visit this place all the time whether on a regular weekend or holidays.

It's my first time trying the hot food section at Arko Foods. I came here early on a Saturday morning, a few minutes before they opened at 8:30AM. The ambiance has a mom-and-pop feel to the store itself and has plenty of seating on their side patio by the entrance. Once they opened, there were at least 2 other customers ordering their silogs (breakfast plates with a choice of meat, fried rice and fried egg). They initially had longganisa, but the staff also brought out a tray of tocino. Since tocino is my favorite, I opted to order their Tocilog. For the tocilog, the staff provided a generous portion of each item. They also provide you with complete utensils (plastic spoon, fork and a few napkins). Please note that everyone pays at the same cashier as groceries and it was only less than $9 (including tax). I utilized the outdoor seating and dived in to enjoy my plate of tocilog. The tocino was sweet and fairly marinated. The sinangag (fried rice) was greasy, but had a ton of savory garlic bits and flavor. I don't really eat scrambled eggs on my silog, but it gave a newish twist to my palate. The eggs were fluffy but a bit too salty for my taste. Overall, the Tocilog was decent and is fairly priced for a breakfast plate that will make you full for the rest of the morning.

Stopped by and For some reason, the wait was insanely long. Not sure why. Anyway, made it simple. Pork sisig and rice. Yup. Hit the spot! Thank you.

Good food! Take a number system prevents crowding in the front so you can still see the food unlike other places. And no need to stay in line. Just wait to be called.

3.5 stars. I didn't know this was a Filipino market when I came here for the food takeout bar. The good things are the variety of cooked food, reasonable cost and the shaded seating outside. The improvements: food labels and better presentation. A lot of the dishes don't look appetizing compared to a Chinese hot buffet counter. And without labels you have to keep asking "is this chicken?" Generally this is a shack of a grocery store compared to Seafood City. But its a local favorite. I'm not sure I'll be a regular.

Some of the items they sell on the shelf are spoiled, expired and a health hazard. Poorly managed store

I bought these yesterday, at $8 each, opened them up at home, and they smelled rancid and spoiled. I wouldn't recommend buying their packaged food and even their food later in the day because it sits all day in temperatures not recommended by the health department. Doubt I'll be able to get a refund. I bought these for my child's potluck at school. Luckily I opened to smell it beforehand. Kids would've gotten sick.

If you want "hot food" to go, don't go here. The food quality has gone down. It wasn't like this years ago. You can tell they don't put as much love into their food like how Filipino's do. I definitely recommend going elsewhere like Seafood City, where their hot food has more flavor and love into it. Customers service kind of sucks, especially if you're not Filipino. The store itself is just plain, boring, and not as inviting.

Love coming here for hot pinoy food freshly cooked everyday. I get my fish fried in the back and they let you pick which one you want and fry right there. They had some good thai mango witb sticky rice today too and some lechon. Lastly they have the phillipine omega pain killler liniments/oinments that always work for sore muscles from the gym.

Wow, I have been missing out. The hot food is typically priced for a Filipino joint but they offer sooo many options. The food is fresh. looks piping hot, and offer daily specials the day I was there they had $1 fried chicken. The only down side is the lack of sense of urgency, ok ok I get it, don't complain but really there was more than enough workers to accommodate the overflow of customers. Typical filipino spot but bigger! It was my first time thankfully, I figured it out while observing the other customers, once you walk in the first thing you do is grab a ticket for service, while you wait for your number to be called thats when you check out the food. The prices are different, I couldn't even tell you how much a combo was because there are no prices. The pancit, dinuguan, adobo and afritada was good! Give them a try if you are in the area! Outdoor seating, dog friendly

Food is good. Service is good too. Prices are higher - but I get it! Inflation :( This time they didn't have the bistek or the BBQ sticks - sad. Hopefully next time.

Not sure why its 3.5 stars. Let's correct that. I love Arko! Been coming here since 2013 when I first moved here from the bay area. I love it so much Where to begin? Ok so.. They have their own Parking lot so super easy to park. If theyve run out, you just park in the underground garage in the adjacent property which is a small neighborhood plaza (with the BEST dental clinic in Socal, Glendale Perfect Smiles but that's another great review!). Anyhow, No exaggeration when I tell you the cooks here are fantastic! Best Filipino food hands down in so. California! They are consistent! Everything is delicious! They have also pinoy groceries here (snacks, ice cream, desserts, canned goods, rice, etc). They have cooked tuyo, fishies etc so you dont have to smell up your own house. So convenient! They have butchers (meats), seafood, fish, shrimps, etc! They can clean n fry the fish too there as well! The food here beats ALL filipino food places ive been to, yes even wayyyy better than the michelin star one too! This is a gem. The staff are all kind and helpful! The cooks are awesome! Especially ate, not sure of her name, shes tiny, but wow this woman can cook! I am grateful for this place! You know its delicious when you see Lola's, Tita's and Mom's of all ages coming to buy food here. Love you Arko thank you! - Miko

Good place to get some freshly cooked Filipino food. Located on the east end of Glendale almost straddling the Eagle Rock boundary, Arko has lots of parking and it's easy to find. Been coming here for years and the quality has been largely consistent. The only difference is what many reviewers have been saying: the prices have gone way up. Used to be the best deal in town for fresh Filipino food. And they have a lot of dishes to choose from, with some of your standard fare like pansit and pork adobo, but other items you'll need to go far and wide around LA to get like sisig. Come early enough in the morning and you can fix yourself up with some scrambled eggs and longanisa. Catering is available here, too. Just to note, they do have a small fish market in the back and a few aisles for your canned goods and other basic products. But you're really here for the fresh food. And that's what will keep me coming back...the food. Yes, it's pricey now, but it's still worth it. See for yourself.

$7.50 for this ...?? Ay nako. They ran out of eggs for breakfast and they still wanna be stingy with their tiny burnt longanisa. Kuripot na kuripot...Sobrang nadismaya ako...Hindi ko akala na...

At first glance, the shop is great! There's so many filipino items that you can't typically find just anywhere. The store is fairly neatly set up and the aisles aren't too tight that you have to shimmy past people. Staff was very nice and were lively, even around 6pm. We'll definitely be coming back for groceries when stocks start running low. The reduced stars come from the bibinka and desserts that we bought. They have pre packaged suman and other goodies prepackaged that turned out to be good. The platters of desserts at the food bar, however, ended up being very close to turning. We didn't notice till we got home and there was a prominent, but not overbearing, spoiled smell. It was very unfortunate since the platter desserts did look really good. Would we go back? Yes, definitely. As I mentioned, we'll definitely go back for the groceries. I would also be willing to give the food bar another shot, especially with the desserts. We chalked it up as being late in the evening and things may just have been sitting out a little too long.

$72 worth of food and nothing itastes good. Taste was mediocre. Chicken was very dry. The dinuguan (pork blood stew) was not quite there. We like ours a little tart with the vinegar. This one needs something to shine. The putong puti was too dense but tastes ok. The chopsuey was loaded with a great variety of vegetables with boiled quail eggs The young jackfruit in coconut milk was ok and so was was the fried vegetable lumpia. There were tons of people buying their food. For us personally we would only come back for the dishes that we liked. This was a trial adventure for us. It's good to know which dishes are good as their selection is vast.

The food is excellent home style Filipino food. The service is great you feel at home . The ambiance is great you can get fresh fish cleaned and fried and other ingredients to cook I highly recommend this place.

This spot is burnt! Y'all have to pay attention when they are ringing y'all up. They literally charged you for something you didn't buy in front of your face. You have to be more active and pay attention with these people at the register. The lady who helped me is the owner I think "but don't quote me". I called her out in front of everyone and all she had to say was "sorry didn't know" "Bitch" you knew! You're not drunk or on drugs to press a large item when it's clearly a small item. Anyway. Hard times !!! but dont cheat your customers! They matter! Y'all scavengers!!! seen!! Bumbaclatt!!!!

The food is good and the prices are fair. A little fishy smelling but of course they sell fish. MY MAIN GRIPE IS SENDING MONEY. The reasons why: * lady types super fucking slow. One finger type shit. * She doesn't understand what shes doing and she's been doing this for years wtf LOL * She is also a cashier and doesn't fix my remit issues first before paying for a customers groceries or food. Let me know if I'm being over emotional, but I don't think so lol. I also spent 1 hour 30 mins for a transaction that should take 20 mins at most. Im so mad thinking about it right now lol. It cost $8 to send money but i might spend more somewhere else if they are faster and more professional.

Arko has deteriorated from the way they were decades back. Grocery items and the array of hot Filipino dishes are pricier than at Seafood City, Island Pacific and other Filipino diners. Breakfast does not come with the usual Filipino hospitality of complimentary coffee nor even a hot/cold water dispenser. Dine at your own risk of choking at the benches outside. Every food order is wrapped to-go, regardless. Covid is over guys. The place needs better lighting and renovation. Employees, including the male cashier, are stoic for an obvious reason. The business is struggling. Will I come back after today's (Mar. 30/25) breakfast? No.

I know and been going to this place for more than 30 years. I always love their cook foods and kakanin. They are like home cook food to me..

Was in the Glendale area and was told this place had some good Filipino food. It's a small grocery store with lots of hot Filipino dishes prepared for to-go combos and or catering orders. I had already eaten so just dropped by to pick up some sweet desserts to go. Purchased all pre-packaged sweet Filipino desserts and was pleasantly surprised the desserts we bought to-go were really fresh and delectable. Will have to come back next time to purchase some hot dishes and give them a proper food review. My Rating: 4 Food (Desserts) 4.5/5 Service 4/5 Price 4/5 Ambiance 3.5/5 Cleanliness 4/5

The one who answered the call and assisted me ,took my orders was kinda rude, better train his skills in customer service and please be nice to your customers .

We love Arko! We have been going there for many years. Their food never disappoint, always tasty! Shout out to one of Arko's employee, Grace!!! She is very pleasant to work with. She provides excellent customer service and a true asset to Arko!!!

I've been coming here since I moved to the area and it's been a good experience except for the time I did a catering order. I ordered on Tuesday for a Friday pick-up. I called and placed the order and the order take took my name and confirmed the date and time for pick-up. I thought I was all set. I called again about 30 minutes later just to ask about price once more. The worker who picked up the phone was different than earlier and I told her I just called to place an order and she said she couldn't find it "but it's probably just downstairs because we don't always have a the orders in one place." I should have known then to get someone's name. My dad goes to pick up the food on Friday and lo and behold there's no food and there's no record of my order. I was so mad to hear about this because it was an hour to our gathering. Fortunately, they were able to cook the lumpia order and we were able to get some of the food that was still at the turo turo. But it wasn't what we originally ordered. Here's my advice to anyone ordering catering 1) get the staff member's name who took your order 2) call 1-2 days before to confirm your order 3) call ahead of time to confirm your order on the day off. Otherwise, I've had a great time here and they offer a lot of high quality Filipino food, it's always busy and it's a sign that the food is so good. I highly recommend the bistek, sisig lechon, Palabok, Turon, Laing and bangus. Also they have kakanin sold outside on the weekends and it's pretty good, I really like their pitsi pitsi.

Was here to get some cooked food for dinner since we were craving for some Comfort food , Filipino dishes. As usual line was a kind of long but used to it . We bought some Filipino junk food / chips to complete our cravings. When we got home we opened the "cheese rings" (Regent ) and it was already stale and tasted old . We hope that the manager will always check the stock dates of their products , first in first out and quality control. Thankful that we only bought 2 of those chips .. if not we could have just wasted it. We are pretty sure that there are still more poor quality snack on their racks that have been there for a while . We live in IE and it's too far to go back and return them. Just make sure that what you sell people are worth of their single penny.

Seems the menudo is not as tasty as it was. This is the 2nd time I noticed. I gave it another try but I know it was not the same as before. Perhaps they changed the recipe.

You can't go wrong with their fantastic food varieties. From Kare Kare to adobo pork & chicken, pork picadillo to diniguqnz, pancit bihon, igado,, pinakbet, kaldereta lambing & baka. All are so deliciously prepped. Just the right taste. Besides they have mini grocery and seafood counter and veggie section and fruit. All staff are friendly and professional. Try it

A mom n pop Filipino market with a hot food counter. Stopped by in the later afternoon for the hot food counter and I Iucked out as the cooks were making a fresh batch of some of my favorite Filipino dishes. I got: Sisig - crispy pork ceviche is how I describe it. Excellent! Seasoned perfectly and not soggy. Dinuguan - pork simmered in garlic, chili peppers, onions, seasoning, and secret sauce (blood). It's actually very good. BBQ Chicken Sticks - Can't go wrong with meat on a stick. Pork Adobo - Yummy! Pork braised in vinegar, soy sauce, tons of garlic, and more. Pancit - I didn't care for it. I have a spot that I strictly go to for pancit. White Rice - Perfect. Not soggy or mushy. All in all, I need to come back and try more food items. But, am such a creature of habit I always get the same stuff and it's always been consistently good. The market part is very clean. Staff are very welcoming. Parking is available. There is a hand washing station in front of the market where you are encouraged to wash your hands before entering the market - very cool!

Fresh Filipino food that you can choose on! Varieties are there and man it's always good! The staff are really friendly and knowledgeable when you ask them questions about the food! Ambience is so so since it's a grocery store but if you like a quick food to go or even eat, this place is a must!

Food grocery good service good for being very busy it looks nice clean shelves well arranged.

I feel like I got overcharged today--can you let me know if the pricing adds up? I ordered a combo with vegetable and pork sinigang, a medium bistek, egg rolls, chicken BBQ, pork BBQ, and a soda. The lady charged me $56, and when I asked about it, she immediately offered me a drink but didn't give me my receipt.

Please be aware of your purchases and check your receipts. I felt I was scammed today Sept 1 when the cashier guy added an extra charge to my purchase. I only noticed it when I got home. I know it's not that much but IT IS STILL WRONG. I may not be paying attention earlier it is because I trust you guys. I'm just hoping you're not been doing this to other people too. It's just not right.

Good Filipino food. Nice grocery store. Service is good, friendly staff. Usually pretty busy so prepare for a line if ordering food.

We ordered food for a family party. WE ordered half lechon, large trays of beef kalderetta, pancit bihon, menudo, pinakbet, and for desert we ordered ube maja blanca, miko and bibingka malagkit and others. Most of the dishes are good and passable for the gathering but the biko malagkit and menudo are embarrassing to serve. The biko malagkit are overly soft due to over use of water to prepare and their menudo had too much watery sauce almost like a sinigang. When we called to complain on these matters, Arko promised to call back but they did not. We called them them again to get back the cost spent on those two dishes but they said they have to bring the matter to their manager. After a week, there is no resolution. Their pancit bihon clearly lacking in vegetables and their pinakbet had the vegetables overcooked. However the taste were good. Be careful to order from them because the quality of their preparation of food needs improvement. It is embarrassing to serve them especially if you have non Filipino guest.

So many prepared food options. And the volume of catering shows they are doing something right!

My go to point point joint..You know the food is fresh, cause in the background you see them cooking the items..

(Shopped 05/28/20 TH @ 10:00am and many times before and certainly after): Derived from arkong bato meaning "stone arch" as an homage to a town section in Manila, I would cross its threshold whenever I needed food from my culture! ARKO Foods has been in my family as long as I could remember, and I was more than proud to carry on the tradition until my final day. This go-to Filipino butcher shop, grocery store, money-transfer service, and turo-turo has been in the area long before Seafood City Supermarket opened nearby in the Eagle Rock Plaza. Thankfully, I was glad to see this smallish mom & pop neighborhood grocery store still thrived as everything else around it has changed. Here was a quick snapshot of my most recent visit: PURCHASE 3 Ladies 50lb Jasmine Rice Bag ($54.99): Personally, I was a Botan Calrose Rice kind of guy since I was raised on it my entire life. However, this was all they had left and sorely needed rice since we were completely out, so I hauled this thing around from the store to my car and into the house. I loved jasmine rice but never bought it, so I didn't know what to expect when I cooked it. Thankfully, all was good, and I loved the fragrant aroma. However, if my memory served me correctly this was nearly double of what I usually paid for the Botan Calrose Rice bag. Heck... when you got to have rice https://www.yelp.com/user_local_photos?select=lz8-ELk9rM0gZlh1na2_BA&userid=8jVT2inwc8GIQ6sH2UG9Vw! Regent Green V Green Peas Snack ($0.69): A new snack item to me that I enjoyed, this proved to be extra crunchy and left a ton of crumbs all over my t-shirt and boardshorts although I licked my fingers clean. Goldilocks Ube Mamon ($2.19): Moist and sticky, this made a wonderful breakfast. Goldilocks Ube Ensaymada ($3.09); Also moist and sticky, I also included this with my breakfast-on-the-go meal. Kikkoman Soy Sauce 2qt. Bottle ($9.49): Truly the soy sauce brand of choice (at least in my upbringing it has been) and again completely out at home, Filipinos cooked and put this stuff in everything by the cupfuls. If I could've bought a barrel I would've https://www.yelp.com/user_local_photos?select=qbf2eHV076cAcwfElOOTxw&userid=8jVT2inwc8GIQ6sH2UG9Vw! SERVICE During this quick shopping trip in the throes of COVID-19, there was a sink outside to wash your hands before you entered. Once inside, "6-feet-distance-rule" floor markers were everywhere. There was no need for any customer service because I knew exactly what I wanted and where to find them until I reached the checkout counter at which time the female cashier quickly rang me up and sent me on my way. All was easy-peasy. PARKING (FREE) They had a fairly large private parking lot; otherwise, there appeared to be plenty of street parking along the main drag of Colorado St. - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE A medium-sized storefront with a tight and wrapping layout inside with a small produce section on your right, the butcher section along the middle back section, a refrigerated section along the left wall, the turo-turo food counter along the front part of the store to your left, and several long food aisles filled with shelves. Every conceivable space was utilized. Decent amount of natural lighting came through the front glass doors while soul-sucking fluorescent electric ceiling lights covered the rest. I didn't recall seeing any TVs or background music. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL I saw no reason to stop the tradition of shopping at ARKO Foods and hoped the community continued to show their support. The product selection was very niche as was most international grocers, the prices were affordable (except the rice; I wanted Calrose!), the service was adequate, and although I didn't purchase any prepared food it was usually fresh and tasty. Lastly, it was always a pleasure to support small businesses AND my ethnic culture. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $70.00 BEFORE any discounts and/or tip). And although they accepted credit cards, not mine of choice... AMEX! 4.0 STARS

I have to agree with some of the previous posts about the price of the food. We got some takeout food recently and we were in shock at how much the food cost. It's almost better to go to a sit-down restaurant. We ordered a large container of bistek and it was about $30! I think their food is good. In the past we've ordered, sisig, eggplant omlette, pancit, turon, lumpia and laing. All of those were good. I do enjoy their food, but it's starting to cost too much.

Nagse-serve ng kakanin nila nangungulangot tapos tatawanan ka pa na parang nakakatuwa ginagawa nila. Bago nila sinara bathroom nila for public use, napakarumi, mapanghi, at hindi nililinis. Pero araw-araw ang dami kumakain tapos wala sila bathroom for customers?

I just want to give a compliment to one of the associate members of your store, her name is TRISHA. She's a very nice and very friendly and have a great customer service. I always go to Yelp to gave a great reviews every time I've talked to a employee who's very nice person especially in the morning when you needs to asked or talked to the customer service person. I'm highly recommend this place to All my Families and Friends. She's an assets to the store with her Great Customer Service. KEEP IT UP THE GOOD WORKS!!!

This place does not close at the published time but actually closes at 7:30 and they put their food away so everything is cleaned by 10 minutes after 7. By a quarter after 7 everyone is cunning their money and just itching the close the door on you. So if you want to buy anything that's not a canned good get here by 6:30 pm.

Always has a wide variety of already made Filipino food. If you're craving authentic Filipino dishes this is where it's at, love this place!

I used to like this to go style carinderia I used to take out a lot of Filipino dishes in here. But now it's totally different a huge difference the server or the staff are slow and mostly mistaken your order and lastly they serve more less now than the usual bad business your rating is getting down it means your not doing good or well enough for the costumer.

It is a one stop shop for Filipino Cuisine. If you have a party at home and wants to have good food, plus aims for convenience picking up, parking etc.. organized pick up. This is the place to go and try. Staff are accommodating and courteous, making sure food is packed and wont leak in the car. Handles the ordered food properly, super detailed and systematic. Food is delish, the lechon kawali sisig was a fave in the party with their sotanghon guisado, and likewise the lumpia veggies too. Their dessert cassava was a also well packed in a bilao... giving it the pinoy creativity. My visitors were glad to come and compliments the food i ordered. Good portion too for their trays. It is now my go to for my parties... Thank you Arko... for the good food...and for the systematic way of delivering service to your patrons.

Service was very poor , servers mostly looked overworked , unhappy at their place of work . Food was pricey. Depends on servers , you can be so shortchanged, food inside cup were mostly half an inch less from the rim, esp if "Batang " happens to be your server . It's very disheartening . Many times there are barely toppings on your pancit , it's majority bones that fill-up your cup , or it's sauce yet their prices kept going up . Cashiers are overly distracted by other things other than the actual customers , I have been a customer since they started the fast food service yet I have yet to see a better efficient service . It seems though that management is not on top of this , it' has been a long standing problem . I've also read some of the negative reviews from the past , true reflection of the ongoing issues . ®

No condiments when you buy the overpriced tray and you're forced to buy the sauce (saw sawan) that is supposed to come with it in the store. Overpriced No condiments when you buy tray of food

The food here is great. My usual orders for potluck are the lumpia and turon. It's super convenient to order ahead of time and schedule a pick up. Although, I will never order from here again on a holiday. I was extremely disappointed in how disorganized and chaotic the pick up process was. I waited over an hour for my order, which I had a scheduled pick up time for days prior, making me late for holiday plans. Not only was it late, I had to switch one of my dishes to something else because they ran out. You have to line up in a long line once you arrive, even though you have a pick up time already. The food was also running out, multiple customers had to get refunded or change their order because they ran out of that dish or gave it away to another customer, even though this was an order made ahead of time. The workers are all great and did their best with the process they had. They were kind and tried to correct all the issues that were happening. This is a management issue. For such a large establishment, they really should have a better process with pick up orders during the holidays. It was a mess.