Non Y.
Yelp
My patience with this place has expired, so I will not be going back. Normally I stop in here once or twice a week to pick up gifts, wine, beer or cheese, and I appreciate their line of kitchenwares. They carry great brands, and I was thinking of special ordering more Schott Zweisel stemware from here to support a local company rather than going online. Their prices are a bit high but completely reasonable for a specialty store--I appreciate they don't have the buying power of Target, and I will pay more because it's worth it when a store like this edits down their selection to just the good stuff.
However, I can't give them more than two stars because their service is terrible! I've never once walked in and actually felt like they were happy to see me, let alone remembered that I've been a long time customer. They're huge sticklers for IDing everyone you're in the store with if you're buying alcohol, which is fine, but you don't have to snap at my companion(s) standing next to me at the register that you need to see their ID. None of us look like we're under 21, we're all happy to show you our ID, so why the hostility? This has happened numerous times, and it would be nice that the same handful of employees who see me week after week actually recall that I'm old enough to buy alcohol.
In addition, there really is an awful smell that hits you when you first walk in the door. It's so bad that I've almost asked about it several times but couldn't figure out the best way to bring it up. It's not quite as bad once you're inside the store, and some days are better than others, but it's so unappealing!