Paola S.
Google
During our stay in Santiago, my husband and I planned to go to Asador Gonzaba to have some delicious meat. The food at this restaurant was genuinely good, but unfortunately, the experience was overshadowed by disappointing service and long wait times. Compared to so many other places in Santiago, this one left us with no positive or memorable feelings. The staff’s attention was noticeably uneven, with some guests receiving significantly more focus than others, which felt disrespectful. While the dishes were well-prepared, the lack of attentiveness and warmth in the service took away from the enjoyment of the meal. Sadly, this is the only place in Santiago we don’t plan to revisit.