William L.
Yelp
So, I will say that I was excited to try Ash because of all the great reviews on Yelp and Google, but this is the first time in a long time that I felt like the restaurant really failed to deliver. I was in town for AP Reading and came to Ash with two of my good friends. The restaurant was well lit and well decorated. It just so happened to also be Father's Day and they had some special items on the menu. Our server definitely tried to push the items on that menu, which is fine. When we asked her for recommendations, she provided a few. When we asked about some seafood options, her response was that she didn't seafood and so she wouldn't know. Now, I know people have different tastes, but as a server, I think the right response would have been that she hasn't tried the dish personally but have heard this from people who have ordered the dish before. It definitely shouldn't be something that can be construed as negative. She also pushed for the steak dish on the special menu that was way more expensive than the steak option on the regular menu, insisting that it was a great dish and that she liked it better than the regular steak option. So, I ordered the snapper crisp to share and my friend ordered a starter as her main course. We were catching up and talking with each other and our server never checked on us. After about almost 30 minutes she finally came by and we were asking about the main dishes that we had ordered. She then told us the she was waiting for us to finish our starters before bringing out the main dishes. I just thought. Wow. You should have told us that you'd bring out the mains after we finish the starters, which she never did when we were first served. Anyway, then came our mains. My other friend ordered the chicken dish, which she said was delicious. My special steak, on the other hand, was quite bad even though it may look delicious in the picture. It was not even lukewarm when it was served, and she never asked me how I like my steak cooked in the first place and it was definitely leaning towards the rare side. It was also just a bad piece of steak with lots of grizzles and fat (and I don't mean the good kind on a well-marbled steak). I thought about sending it back to the kitchen, but by that point I really just wanted to leave because the service and the food were both so disappointing. I also felt a little bad since I had suggested Ash to my friends. I do hope that this was just an aberration, but it definitely is not an experience I want to have again.