John Y.
Yelp
This place had me confused.
Being that the food was ready made and visible behind glass panels, you'd think it'd get to you sooner rather than later. But I waited... and waited.
Portion size was tiny. A small bit of rice came on a huge plate with the beef main in a little bowl. The cabbage side also came in a little bowl. You could have put all the food on the plate and still have a ton of room left over (there wasn't much to eat, so I left hungry after licking everything clean.)
The thing that confused me was how they tried to make it feel upscale, but failed by cutting corners with hints of ghetto. The rice was on a uselessly huge ceramic plate, with the main and side in small ceramic bowls, the size of your cupped hand. But the kicker was how the salad was served in a cheap fold-out paper container, the type they use for street hot dogs. They even left the cheap plastic tray with all the plates on top of it. It just felt so weird eating from a nice ceramic plate that was sitting on a cheap plastic tray and poking nice silverware into a paper container with salad.
Then there's the food. I chose the beef dish because the chicken, lamb and all the other dishes looked dry and tough. My choice was disappointing though. The beef was dry on the inside (wasn't cooked long enough), wasn't seasoned and it took effort to chew. The sauce was watery and tasteless. The cabbage side tasted a bit weird and it didn't have much flavor either. The rice was cooked just fine, but was a tasteless, cheap variety. For what it's worth, the salad was ok.
Staff was ok. The manager looking person who took my order (at the counter by the way, not at the table) wasn't very personable and didn't offer any help. After ordering, I rechecked the menu to find that I could choose either rice or naan bread (he didn't ask which I wanted), so to test the guy, I asked if naan came with it. He said it was extra and didn't say a word about swapping it out for rice.
This was a disappointing experience. Food wasn't seasoned, taste was meh, portions were small and the presentation was lacking. You couldn't tell if they were going high end or low end; you ordered from the counter, but brought you the food. When you were done, you paid at the counter. It was really weird.
In the end, it felt like a glorified self serve deli where you buy food by the pound except the food wasn't that great and they charged you $11 for the experience.
My ratings out of 5:
Food: 2
Portions: 2.5
Service: 2
Experience: a befuddled 3
Would I come back? No.
Would I recommend to others? No