paddy clarke
Google
Disappointing from start to finish and a total rip off !
We arrived after travelling for over 12 hours ,our room wasn’t ready, there was nowhere available in the hotel to have something to eat or drink and we weren’t even offered a glass of water.
Thankfully we were only booked into the Bistro and Michelin Star Restaurant for two nights. The service was poor and the food was not up to the standard that we were expecting for what we thought was going to be a food extravaganza. The Bistro and Michelin Star restaurant were both in an open courtyard area, a bottle of water on one side of the yard was five Euro and on the other side, not 4 meters away was eight Euro. Michel Trama the chief mixed among the locals but barely acknowledged us even though we were staying in his hotel for four nights.
We spent an afternoon in the hotel beside the wasp infested pool and had to go and hunt down a member of staff to ask for a cup of coffee for which we paid for the pleasure.
We paid dearly for what we thought was going to be a luxury stay with five star service and food. Unfortunately this was not what we got.
The whole experience was very disappointing and was way, way over priced for what it was. Will never be back and wouldn’t recommend it to anyone. Paddy and Lisa