Aramelle Wheeler
Google
My family and I recently saw a show at August Hall, and we were incredibly impressed with this venue, especially their outstanding commitment to accessibility.
My positive experience began weeks before the show when I reached out to inquire about accessibility accommodations. Seeing the show listed as GA, standing room, initially worried me, but Melissa from the box office was incredibly helpful via email, arranging for accommodated seating.
Upon arrival, the wonderful service continued. Despite a slight mix-up with our group size for the reserved seating, the staff quickly and happily resolved it. They then escorted us to our seats, providing a helpful rundown of the venue's layout. Throughout the night, staff even checked in on us, ensuring we were enjoying ourselves. As someone new to mobility issues and still learning to ask for help, this kindness and caring was not only appreciated but deeply meaningful.
Beyond the excellent service, August Hall is a fantastic place to see a show. The band sounded great, and the line of sight was excellent – even from our designated side seating, I had a clear view of the stage despite the packed floor. The balcony also offered great views. Bar service was quick and friendly, with reasonable prices for a venue of this type. And yes, even the bathrooms were remarkably clean for a music club!
I would happily return to August Hall anytime for another show and am genuinely grateful to everyone there for making it possible for my family and I to have such a great evening together.