Andre K.
Yelp
Our first impression was not great. The staff was not helpful in getting us seated, and the table we were supposed to sit at had not been cleared. No one made an attempt to clean it, so I ended up clearing it myself. In the end, we chose a different table, but once again there was no assistance from the staff.
After waiting for a server and still not being approached, I finally got up and grabbed menus for our group. At that point, I was half-joking that I should be on the payroll. Service was very slow, and to make matters worse, one of the waitresses left mid-shift, leaving just one person to cover the entire floor and bar -- about 90 guests.
Fifteen minutes later, a server finally arrived and brought only three waters for our group of five. To her credit, she was extremely pleasant and quickly brought the missing drinks once reminded.
On the positive side: the food was excellent. Everything we tried was flavorful and authentic, and the atmosphere itself was warm and welcoming once we settled in.
My ratings:
* Service: 1/5
* Server's personality: 5/5
* Food: 5/5
* Ambience: 4/5
The main issue was that our table simply wasn't attended to properly. If the staffing had been adequate, this review would easily have been much higher. I hope they consider adding more staff to match the quality of their food.