Evelyn O D.
Google
We recently returned from a stay at the Axel Guldsmeden Hotel in Copenhagen and had a wonderful experience. The hotel is perfectly located with easy access to the train station, which made getting around the city simple and convenient.
When booking, I had made a mistake by not selecting an interconnecting family room, but the staff were incredibly helpful and quickly arranged the correct accommodation for us without any fuss. The family room was perfect and suited all our needs.
One of the standout features was the thoughtful amenities provided. The hotel supplies bamboo toothbrushes, bamboo hairbrushes, organic body oils, and moisturisers—small touches like these really make a stay more enjoyable and relaxing.
We also dined in the hotel’s restaurant one evening, and I must compliment both the chef and waiting staff—the food was absolutely delicious and service was excellent.
The only small downside was the softness of the mattresses. We personally prefer a firmer bed, but this is just a matter of taste. The bed linen and mattresses were perfectly clean and well-kept otherwise.
What truly made our stay special was the staff. From the reception team to the housekeeping staff and even the maintenance person, everyone was warm, friendly, and genuinely helpful. They really do make or break a holiday, and in this case, they made it a great one.
We would highly recommend the Axel Guldsmeden Hotel to anyone visiting Copenhagen.