Audrey L.
Yelp
Service (2/5):
Servers seem friendly however, don't even bother asking for any special requests here. They either completely ignore it or spitefully accomodate to your request.
I gave them 2/5 for their service due to a terrible experience I had when dining in. We ordered 4 main dishes that day. To simplify I'll specify the dishes using letters. We ordered Pho A, Pho B with the noodles separated, Dish C, and Dish D. We received Pho A with the noodles separated and Dish D and assumed the other dishes would soon follow. As we were finishing up the first two dishes, we decided to ask about the other two dishes we had ordered. Our server went to check on the status and noticed that she was scrambling. She did not provide an update whatsoever or admit that they obviously somehow forgot about our other orders. Later on, we received Pho B with the noodles inside and a mysterious Dish E (that we had not ordered). Although the noodles from the two phos got mixed up, I decided to look past this. We told the server that we did not order Dish E, and instead ordered Dish D and she started to get VERY defensive saying that she repeated our order back to us and we confirmed it. The server was extremely unhelpful as she did not offer to correct the incorrect dish or apologize. This event defintely left a bad taste of how we view Bac Lieu.
Food (4/5):
Pho Tai (4/5):
This has got to be the best beef pho around the neighborborhood. I'm very grateful to have an authentic Vietnamese restaurant so conveniently located. However, Bac Lieu does skimp out on every way possible. Their rare beef in particular is cut in thin slices, almost in thirds, and is not standard in comparison to all other pho restaurants. This was my first time placing a phone order, aside from dining-in a handful of times, and when I called I asked for extra cilantro. The server clarified saying that the onions and cilatro were already mixed together, and I said that it was fine but still requested for more. However, they completely decided to ignore my request and gave me what looks like less than a handful of garnishes. The fact that they skimp out on their meat and garnishes is very disappointing as their food is pretty decent. I would've easily given them 5 stars if not for this.
Five Spice Chicken and Garlic Noodles (4/5):
This dish is actually god tier. Something about their five-spice chicken and garlic noodles have my siblings and I on a choke hold, and we consistently order this every time we come here without a doubt. Our only complaint is again how Bac Lieu skimps out on their portions as this dish is served with a measly two pieces of broccoli. In comparison to the decent amount of chicken that comes with this dish, you would think you'd be getting a reasonable amount of veggies, however just seeing the two pieces of broccoli on top is quite funny, almost as if they're just there for garnish/color. In the past, my brother has requested for extra broccoli and was generously given one extra broccoli! How kind of them to add one more piece!
I hope in the future Bac Lieu adjusts their ratios being served and has better service.