Amor H.
Yelp
I have known of backa yard for many years now and am from the area. I only tried them a few times in the past till recently. I took a liking to the oxtails after hubby brought them home and realized they had a salmon dish or two...figured id try. The food itself was quite tasty, it just wasnt that hot, felt microwaved and the rice and peas were dry But...oh well..The oxtails I tried myself were always tender just a lil greasy...and too much rice...the environment for me was rambunctious, like I get that its Caribbean vibe but the music is usually so loud I can barely hear and for me that's irritating...So the last 2 times I came in I was overcharged...the woman charged me for a piece of pie after I asked her abt smoothies... the Caribbean looking beautiful lady, and I know it was because she cldnt hear over the music, which I requested they turn down cuz my eardrums. But ...um ok. I had a feeling it wld be incorrect, and just waited while the guy-apparently mr dj kept rotating the volume which was annoying cuz i had already asked to turn it down...BUT once the order came out I again asked abt the shake, to which she said we dont have shakes u said pie. I said no that's why i asked u to turn the music down...she got an attitude but lets not focus on her...I waited abt another 5 mins or so for the mgr, and he was quite polite but a lil slow, and finally they refunded me for the item. I tried expressing politely, but he didnt seem interested, still smiling and nodding. I was reluctant to come back today {aug 29}but was in the area, so I tried a different item the fried chicken wings w coco bread, while also asking abt other salmon items, but decided not to get it and was AGAIN OVERCHARGED!! for thee salad I didnt want! so irritated. then when I let the young lady know she looked all peeved, but somehow was able to do it w out mgr approval this time...much faster... I informed her this was thee second time IN A WEEK I was over charged...she said it wldnt take long. I get that, but honestly it seems like alotta distraction for basic different food, oh and the wings?? frozen wings and the coco bread was dry. so yeah...