Backstage Hotel Vernissage

Had a great stay at Backstage! Laura checked us in and gave us a full run down of the hotel, offered us refreshing iced teas, took a Polaroid pic in front of Matterhorn and showed us to our room. She was super friendly and the hospitality going the extra mile to make us feel welcomed really set the scene and mood for the whole trip. Breakfast was fantastic and very filling. The rooms are a bit small but the balcony is nice and the set up is not bad. The spa amenities are included with all stays and you get to experience all these different rooms—sauna, steam rooms, salt water bath experience, and etc. All amazing!!!! Central location too. Loved the experience and would recommend and will come back here when visiting Zurich.

Very central to train stations, grocery and liquor store, and many restaurants and shopping! The full breakfast included is very appreciated! Full access to many spa options and the unique "CUBE" rooms is something one needs to experience! The staff are all very welcoming and personable. We would definitely come back!

Almost perfect, the only thing we didn't like was the lack of soundproofing. You can hear people waking down the hallways in the middle of the night. Other than that, probably the best place we have stayed in Zermatt over the last 40 years.

The staffs made our trip memorable. We all encounter this sudden snowstorm and blackout for 2 days. But the staffs were always there to help us. Provide us with breakfast in the morning timely even though we were in a blackout. And made sure we get to charge our mobiles through whatever electricity they have. They even cooked lunch for us through the fireplace as the kitchen was not functional. Thank you so much

Excellent, modern, cosy Boutique hotel👌 Staff is highly warm and cooperative specially Laura attends so warmly and helpful to make your visit comfortable. And breakfast is delectable served pleasingly by Marcha and others. Enjoyed our stay.

Cool Hotel with very friendly service. Very centrally located.The spa has a creative concept but better in pictures than reality. The bar is very cool

We were originally booked for their serviced apartment which was a bit far, we requested Laura at the front desk of the hotel to move us to the hotel from the apartment, she was most understanding and helpful and she did that, she also booked some nice restaurant for us for dinner and gave us info on sight seeing spots, we are very thankful to her for making our stay most enjoyable, the breakfast at this hotel is very nice and we were served by Marcia who was also very helpful and served with a smile for the 3 days we stayed, in fact all the staff of the hotel is warm and friendly, the rooms are modern, we had the room with an attic where the beds are placed, quite nice, the location of the hotel is very central, all in all a wonderful experience

Location was amazing. Staff were kind, terrific, and helpful - everyone was lovely. They work very hard and it shows. Everything else could use improvement. The spa was disappointing. One of the rooms had a floating tub - but when I filled it up there was so much chlorine in it my skin started to burn and turned red and itchy. The hot tub outside was uncomfortably cold and the steps were extremely slippery. Overall not pleasant. The room didn’t have good ventilation and at night it was very stuffy. Sheets had stains. The lights in the bathroom and shower flickered anytime they were on. I’m sure they will fix but they should have before I came. I had stayed at a less expensive hotel right before that was much more luxurious in every way. Disappointed at this was supposed to be a splurge for me but all the little things added up. Best part were all the lovely staff and location. The art is unique. If price was less then I would understand.

The family cube room was fantastic! The room was huge and well maintained. The restaurant in the hotel was fantastic, so prepare yourself for a big brunch! Chris at the front desk was amazing.

Very friendly, welcoming hotel in the heart of the village. 3 minute walk to train station. Our suite was clean and had a beautiful view of the Matterhorn. The morning breakfast was very complete.

We found Backstage Hotel while browsing CN Traveler. Luckily for us - there was availability! The only room that was available was the "Family" Cube/ Room which exceeded our expectations - the room was one of the biggest hotel rooms we had stayed in Europe! In addition to the main room with seating area, there was also another small room with bunk beds and a second bathroom. Our favorite part of the room was the balcony that over looked the Jacuzzi and the spas that were complimentary to all guests. We enjoyed sitting out on the balcony enjoying the views and sipping on wine we brought from Italy. The complimentary breakfast was fantastic - the croissants were some of the best croissants that we've had - so fresh ! The staff was so friendly and made our stay that much more enjoyable. We would highly recommend staying at Backstage Hotel !!