Loris T.
Yelp
We had an unexpected change in plans that allowed my family to choose a fine dining experience in Santiago on Tuesday, 03 January 2023. Since we hadn't planned dinner out, and assuming restaurants would not be full on a Tuesday, we foolishly chose Baco of the many options in Providencia based entirely on its #1 rating in Yelp. Being summer, my son and I were dressed in collared shirts and shorts and my wife and daughter were wearing light summer dresses. This is a key detail, like another reviewer posted of her 09 January 2023 experience, my wife was rejected because of her appearance. Despite my son and I being in shorts and sneakers, the headwaiter (maître d') pointed at my wife and said we would not be permitted in the restaurant because he didn't approve of her shoes. We left, my was wife humiliated.
Thankfully there is an abundance of restaurants in the area and we ended up at De la Ostia, which is very close. See my other reviews for the wonderful Tapas experience we had there.
Later back home, I looked at Baco's menu and realized they just serve the standard classic French fare, available anywhere including my home since I frequently prepare French dishes. Cassoulet, Beef Bourguignon etc.. Anticipating they offered the standard crappy pre-frozen Crême Brûlée, I was not surprised to find it on the menu.
Ultimately, the arrogant and pretentious staff at Baco did us a huge favor because we had a wonderful dining experience at a restaurant that appreciated our business and treated us very well.