Fiona W.
Yelp
Racially Profiled My First Night in London, how exciting!
Goes without saying I was excited for my first evening in London when we found this bar/restaurant.
The place was full for the most part, with a few unbussed tables in front and some empty tables I could see in the back. There was however no hostess to indicate if it was seat yourself service or wait to be seated.
After a awkwardly waiting by the entrance with no sign of an employee working the door, I decided to walk over to a server terminal where I saw someone putting in an order, to request a table. I asked if we could be seated, and the man (later told me his name was Victor) asked how many. I told him 2 and gestured towards my sister still standing by the door.
He looked over, then replied there would be about a 30 minute wait, to which I said OK that's fine, could you add us to the list please.
He said well, we stop serving alcohol at quarter past 12, so you wouldn't be able to get anything to drink after then. I was surprised by how early bars closed here, and asked if he had the current time, to see if we would still be able to have at least 1 cocktail after the wait. He said it was 11:45, meaning we would be seated after drink service. Convenient.
I pointed out that there were a few empty tables, and would it be possible to just sit for a drink before last call to which he again insisted there was a wait list and suggested we leave and try somewhere else.
I looked around and realized there was no one else standing or waiting around the door or restaurant waiting for a seat. So I asked him, where are the other patrons on your wait list, certainly you could start seating some now. He said they were no longer at the restaurant but he was sticking to the wait list and wouldn't be able to seat us.
At this point, I started realizing what was going on. And started asking if he had a contact number for his phantom wait list party, were they aware tables were open, was it possible they may have gone somewhere else, was he truly going to deny service to us to which he replied
"I am".
Besides the fact that we were denied seating in a bar with several open seats, the nonchalant manner with which I was dismissed (responding to my questions in brief, curt phrases, not even looking at me when we spoke), it was so rude.
I asked if there was a manager, which he said he was.
2 black females walk into a bar. The End. Because racism.
Disgusting!