Kaneka R.
Yelp
I recently placed a pickup order online, and the process was incredibly smooth. I received a timely text notification when my order was ready, which was very convenient. The pickup instructions were clear: follow the "to go" signs to the side of the building and park in a numbered spot. Once parked, I called the provided number, gave them my parking spot, and an employee promptly brought out my food. The young employee was friendly and welcoming.
Unfortunately, the quality of the food didn't live up to my expectations. The fried calamari ($14) had an overwhelmingly strong fishy smell, which I've never encountered before. It wasn't as crispy as I usually expect from Italian restaurants, and the lingering odor in my car was unpleasant.
I also ordered two dinner rolls ($2), which looked appealing but lacked the buttery flavor I anticipated. The baked ziti ($16), while visually appealing, had an odd taste in the sauce that I unfortunately couldn't enjoy. I was only able to eat a couple of bites before discarding the rest.
I've heard positive reviews about this restaurant, so I was quite surprised by my experience. While the service was excellent (5 stars), the food quality was disappointing (2 stars). I'm unsure if I would return.