Bamford Wellness Spa

This year I stayed at 1 hotel for my birthday. My big desire was visit spa and treat myself. I did a unique massage called Balanced treatment. I really liked the combination of different techniques and the professionalism of the massage therapist.The massage was incredible and I was very relaxed)))) After the massage, I spent time in the lounge area, with delicious tea and fruits. There was a wonderful atmosphere with relax music and electric fireplace. The entire staff of the spa was very attentive and pleasant. I also tried that day a hammam floatation therapy. Highly recommend if you didn’t try it before. I combined it with Facial LED mask. Definitely recommend this spa for you if you want to get high-quality service and a wonderful experience, especially for celebrate any occasions. Thanks to all the spa staff who helped make this day so special)))) Feeling excited to come back again)

All of the negative reviews of this place are from entitled individuals who have zero respect for service workers and expect everyone to bend over backwards to accommodate them, even when they are obviously in the wrong. This is such a relaxing experience in a lovely part of Brooklyn. The staff are professional and take the time to tailor treatments to your needs. If you are a NORMAL person who understands that arriving to an appointment on time is the bare minimum and you don't fetishize massage therapists, you will have an excellent experience here. :)

Nagia gave me the BEST massage I ever had in my life. The facilities are so clean and lovely. They have everything you need to feel pampered and relaxed. Loved having a place to relax after my massage + using the steam room. Highly recommend Nagia! Her technique is incredible ✨

Beautiful Spa, but I would say the services aren’t really worth the money. I had some treatments done on a recent visit, and it felt incredibly rushed and mediocre at best. The Spa felt really unorganized as well. Also, while showering after my treatments the handle in the shower broke (see photo) and I was unable to adjust the temperature which was way too hot. Probably won’t be back to this location but the one in South Beach is phenomenal.

On a Saturday after Thanksgiving I visited the Bamford with a friend, and while there were some positives, the overall experience fell short of expectations for a luxury establishment. The front desk staff and our masseuse were lovely and professional, but several issues made it hard to justify the premium pricing. The steam room was out of order, which was disappointing for a high-end spa. The presentation throughout the facility needed attention – the fruit and refreshments looked uninviting, and we noticed staff members casually sitting in public areas, which felt unprofessional. Having experienced the Bamford in Miami, the disparity in quality was quite noticeable. While the Brooklyn location might have different standards, the premium pricing suggests a higher level of refinement should be maintained. Though the core services were satisfactory, the overall experience needs significant improvement to match both the price point and the standards set by comparable luxury establishments.

I don’t even know where to start. I had my assistant book couples massages at the spa in the One Hotel, assuming that a place of this caliber would have basic common sense. Apparently, I was wrong. For some reason, they think it’s totally fine to default a woman to a male masseuse unless otherwise specified? First of all, that’s insane. Second, why would I assume I needed to clarify something that should be standard practice? Who in their right mind thinks that’s the move? Now, thanks to this ridiculous policy (or lack thereof), my partner’s birthday gift is completely ruined because we can’t even get a proper couples massage. The whole point was for us to relax together—not for her to sit here doing absolutely nothing while I get a solo treatment. I’d expect better from a luxury spa, but clearly, attention to detail isn’t a priority here. Do better.

Amazing massage. Carl was very skilled and had a great convo ahead of time to understand my goals. Unfortunately, my facial was not good. The extraction was too hard, leaving bruises on my nose, and she used product that left chemical burns on my skin. To be fair, my nose (minus the bruising) reacted well to the treatment, but the rest of my face is red and inflamed with spots that are burned. I've never had a negative reaction like this before with facials or products.

THIS PLACE IS A SCAM! I booked a 1 hour and 20 min treatment, I was running late because I had an emergency and called to let them know. They said it would cut into my treatment time (though it doesn’t say that ANYWHERE that they don’t have any grace period) since it was still on me I said that’s fine. I got there 12 min late. so you’d think that i would have an hour and 8 min of treatment right? Nope. My treatment was less than 40 min because they start the treatment the second you walk in the door. So my treatment lasted included a locker tutorial, tour, me getting into my robe, and for the therapist to set up. When I brought this up to the front desk person she said that they couldn’t do anything because they were closing. Why did you have that time slot available to book if you weren’t going to give me the treatment I paid for??? Like i said it’s ridiculous that you have 0 grace period but i accepted it and i still didn’t even remotely get what i paid for. i booked this massage to help with recovery from an injury, and the massage therapist didn’t even ask what I wanted to work on To be honest, the massage therapist was nice but the massage that i did get was average at best. I’d recommend going anywhere but here. This place is over priced and they are not customer focused.