Mike F.
Yelp
We had a couple of nights in Seattle, staying downtown, and ended up heading to Barolo for supper the first night, mostly because it looked like a good place and we could get a table at a reasonable time. We walked in and were immediately seated at a nice table right in the middle of the place. A plate of excellent focaccia came out right away, with a dipping sauce that had minced olives floating in olive oil, which was also very good. Then we sat for quite a while before our waiter came over, introduced himself, and took our cocktail order. He came back shortly to tell my wife that they didn't have one of the ingredients for her cocktail (a Vieux Carre), but that the bartender would sub in something else that would, trust him, work well. That trust was well-placed, as the resulting cocktail was excellent - maybe better than a standard Vieux Carre. My Tuscan Sun was also very good. He then took our order. My wife went with the gnocchi and I ordered the bavette steak. The food came out reasonably promptly, was hot, and was absolutely excellent. My wife loves gnocchi, orders it frequently, and said that Barolo's might be the best she's ever had. The dumplings were light and covered with an amazing truffle cream sauce. My bavette steak was perfectly medium rare, tender, and served over arugula and shave parmigiano. The chef here really knows what he's doing.
Upon finishing our excellent food, we then sat. And sat. And waited. And watched our waiter saunter around the restaurant serving others and more or less ignoring us. It got a little ridiculous. Finally, he came by, took our plates, and dropped off dessert menus. And then we waited some more. And waited some more. And finally, he came by to see if we wanted any dessert. We didn't (we were too full and none of the desserts were all that inspiring), but I ordered an espresso and the check. Someone else brought the espresso out and a while later, our waiter brought the check.
So, to summarize, this place has a top-notch bartender, an excellent chef, and the food was phenomenal while the service kinda sucked. Our waiter just didn't seem to have it together, and this really affected the experience. A competent waiter would have turned this from a four star to a five plus star review. As it is, we'd almost hesitate to go back. One other member of the staff does deserve a very positive note, though, and that was the busboy. This guy was all over the place, setting and clearing tables, serving water, bringing out doggie bags, etc. He was constantly patrolling the floor, and my wife was so impressed that she stopped him on our way out to give him a tip. (I think this might have confused him a little but in a good way.)
Four stars. Mike sez check it out and hope that you don't get our waiter!