Rodney W.
Google
Yesterday, after not being at this restaurant for a few months, I decided to take my wife and our dog out to just go and chill.
I have an ADA Certified Service Dog and he usually sits right next to me, when we arrived I went to the front hostess stand and asked could we sit outside the bar tender said yeah absolutely. As we were seated and my dog was sitting next to me, the waiter came over and said we don't allow dogs on the cushions anymore, I said when did this policy change and she said a couple of weeks.
Here are my issues with this, I would totally understand this logic, if those cushions were cleaned, but I had to move food out of the way and clean up bird poop before we could sit down on these so called cushions.
If I was younger, I might have demanded to see a manager and ask to see the actual policy, but I am at the point in my life, where I don't want to deal with it, because even if I do get what I want, I am now uncomfortable sitting there, because the service will be more fake, because now they just want to get rid of me, so I decided to sit down today and write a public review. Now back to my Service Animal and yes he is actually certified and usually when I bring him to many places including this place in the past, he has been right next to me and no one complained or said anything. If this was a 5 star restaurant, yeah I might not have brought him, because I know he can't sit next to me on a leather sofa (even though he has and even then nothing) I even had one place while I was sitting there, bring him a water in a glass to drink from, that was cute, but not necessary.
I understand most dogs sit on the ground and if it is clean I have no issues with it. He is hypo allergenic, very small size fog does not shed, clean all the time, so I never put him on the ground, because he could get something in his paws that could effect me, if I have an episode, I usually clean out the space or don't sit to eat if I am uncomfortable like it is dark and I can't see what is on the ground. If he was a German Shepherd, or a big dog that Sheds constantly or is not hypo allergenic, they would be on the ground, because not everyone can be around dogs and I understand that.
In short, I will not be returning to this location as this was strike 3 for me in regards to service the other 2 times I didn't write about, this time I am. I will go to the other locations if I decide to do this again.
Or maybe I go to a fancy restaurant where I am treated with my Service Dog better. Because not everyone goes to restaurants to just eat, it is the atmosphere and if you don't have that, there is really no reason to go as my wife and I both can cook better than most restaurants in Atlanta.