Mark M.
Yelp
Everything took forever. Seated at 6 pm and begged for the check at 8:30. I have had better service in a Cracker Barrel. Steaks were 130 a pop, sad and charred, flavorless for wagu. The server didn't do refills; we had to repeatedly ask. She didn't bus the table till we stacked it all precariously on edge. She didn't replace the napkins she took, forgot requests, silverware, drinks, sugar, and at the end, bagged all our food into one bag. We asked for an extra bag, but she didn't bring it. Banana foster was crap, wasn't fired, and tasted like baby mush. We weren't going to wait for it, but decided to give it a shot. Four people, 500$ - not including drinks we never got or tip. I should have gone to Bern's, Charlie's, Eddie V's, or heck, Roadhouse. They said there was a dress code... There isn't. It was like eating at Walmart. The table was small. The room was dated. The server was using the same tray to bus as she was to serve. Drink orders took 30 mins, so we started timing it. Gave up on it. Just wanted to go home. I didn't look at the check, just the total, and pushed my card to her so she couldn't disappear again for 30 more minutes. I don't know who is running the place, but he/she should bring a four-top in and try to get a meal. Maybe if you have a large party, they take care of you, idk. I honestly believe most people could get better service, ambiance, and steaks at Roadhouse. If you want fine dining and good service at about the same price, I suggest Bern's, Charlie's, Eddie V's. I usually don't do reviews, especially bad ones, but this was so bad on so many levels. Had the price been in the 150 range, I might not have minded so much. Heck, if the steaks had been good, I might have just written it off and never said anything.