Victor A.
Google
Visiting Beer on the Wall in Park Ridge offers a diverse and intriguing beer selection that tempts any craft beer enthusiast. With options ranging from light Lagers to robust IPAs and unique farmhouse drafts, there's a taste for every palate. The atmosphere is lively, and the setup with an outdoor patio adds to the allure, making it a potentially great spot for a sunny day.
During my visit, the experience was a rollercoaster. The beers were generally excellent, each pour delivering a distinct and flavorful experience, scoring a solid 10/10 on the beer quality scale—until one misstep. One of the beers had a musky, underarm-like aroma, which was less than pleasant. When I requested a swap, the initial refusal from one staff member was disappointing. He should have offered a "taste" first before (which they do without charge). Fortunately, another team member was more accommodating, allowing me to exchange the off-putting beer for another.
While the customer service was inconsistent, and some patrons seemed to have similar challenges with the bartenders, it's not enough to write this place off completely. The staff's eventual willingness to rectify the issue shows promise. However, prospective visitors might want to approach with a bit of caution—perhaps check the crowd and ask about the flexibility on beer swaps before diving in.
Overall, Beer on the Wall has the potential to be a fantastic spot for beer lovers. Just be prepared for a possible hiccup or two, and don't hesitate to speak up if something isn't to your liking. It's not without its flaws, but it's certainly worth a visit for anyone looking to explore some unique brews in Park Ridge.