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"After weeks of confrontations over masks, patio policies, and other pandemic-related rules, owner Ryan Tracy briefly closed Beer on the Wall to give his staff a few mental-health days; in a late-August Facebook post he detailed that employees had endured three complaints that COVID procedures were too strict, one that they weren't strict enough, a trivia host who was physically threatened, and two additional threats aimed at servers for enforcing a state- and municipal-mandated patio pet policy, and he asked customers to be nice to each other and his workers during a stressful time." - Naomi Waxman