Stacy Rendon
Google
This was a new dining experience that was at first a nice one, but that bubble was popped quickly. The atmosphere was giving New York cramped, yelling across tables, not enough space to breathe (trust me, I know). Because there was a lot of people, they were not paying attention to the temperature inside either so it was super stuffy with barely any AC blowing. The bathrooms are mixed amongst the chaos in the back, and you need to be careful with the staff running back and forth from the back to the front. There is a bar off to the left of the restaurant.
The service was one of the worst so far. Our waitress was more interested in her big table tips than handling her smaller tables, either that, or she was new and had absolutely no idea what she was doing. For such a small place, and the amount of workers that they have, you wouldn't think it would be such a task. We were not offered anything not even basic water when our drinks came out, and then we kept being told that our food was coming out soon over and over, so by the time that it did come you could tell the top layer had already gotten cold. We were not offered any cheese that you typically get here at Italian restaurants, and then we didn't get a water bottle until midway while other tables that came after us got the next ones. The ignorance was blasting. So if you come here wanting a small personal dinner with only one other person, good luck, they only care about their bigger parties. By the end of it, we just wanted our ticket to leave, and finally my partner had enough and we had to ask another waitress for assistance to help the girl. Seems like there needs to be a better system for the service workers to keep track of the tables.
The food. We tried 3 different alcoholic beverages, and to say that they were bitter was an understatement but it was okay. The appetizer we started with, the Polpettine di Caprino was amazing. I do wish the bread for this dish would have been toasted a little more because that would have been perfect, but it was still delicious nonetheless. My partner had the Salmone Croccante, and they said it was definitely underwhelming on the salmon part, there was nothing amazing about it, the potatoes and spinach were the spotlight of the dish. I had the Fusilli alla Trapanese, and it was really a mouthful of flavor. It did not have the balance that it needed, but it was delicious if eaten with bread, which by the way they do not give complimentary that is extra and only if you ask for it.
Overall, it was a very underwhelming experience, and doesn't seem like anything really extraordinary, more that people go to say that they went to that restaurant in the first place. Will not return back there to spend more money than what its worth, which it can get pricy quick! There are plenty of other places that excel in creating the atmosphere and provide the customer service that you deserve.