Sandy R.
Yelp
Sunday 9/7/25 was my first time at this cafe. I have had it on my list for awhile now. Upon entering we waited to be seated and after like 5-10 minutes Brook approached us and welcome us with a smile and also let us know that there was a 25-30 minute wait after ordering food and that we had 1 party ahead of us but we were escorted to the Moxy hotel lounge area to sit and wait . We were ok on the waiting the music was awesome and the ambiance relaxing. After like maybe 30 minutes I noticed a party came in and just sat at the booth we were waiting for but Brook came to us quickly and apologize and found us another booth. Once we were seated the whole ambiance went down hill , We were seated and the waitress that was tending the tables (Hanna) was too busy chatting it up with a couple towards the front of the cafe and finally about almost 10 minutes came to introduce herself and ask if we would like some water and drinks. We ordered our drinks and waited to place our order, upon her return we placed our order we ordered two western omelette's with hash browns one order of rye toast and one order of wheat toast , we both received regular white toast although it was not our order, needless to say any restaurant we go to and order a western omelette the ingredients are onions, peppers, diced ham , and cheese , this omelette had no cheese , no diced ham and had onions , peppers , diced bacon, and dice tomato's , the waitress did not communicate to us that they were out of hash browns and took upon herself to bring us tater tot's instead of letting us know so we could choose between tots , fries or grits , my grandson ordered a patty melt which was delish but the fries were u see cooked , Hanna came to our table after we placed the order to ask again what my grandson had ordered. I am not sure if yesterday was an off day but it was not an omg experience for sure , and although being friendly and communicating with your customers is very important it should be the same straight down the board, because after we waited almost 35+ minutes to sit down the service after that was not a wow moment. Over all Brook 10/10, Hanna 2/10 , food 3/10,. Like I always say when doing my reviews this was just my experience and your experience may be different as well as your taste buds. It's a cute and quaint establishment so go check it out for yourself but for me I am good