Ben & Jerry's

I would avoid this place at all costs. I’m used to expensive restaurants in SF but this place is just a rip off. Almost ten dollars for a single small scoop of ice cream. What a joke. You can buy a pint of the same stuff at the local grocery or convenience store for less. The only thing keeping it at two stars is the ice cream was good at least. I’ll never be back.

SO GOOD! my favorite is americone dream🥰

Great Vegan options!

So many flavors to choose from! The staff are very friendly and will always give you a tasting sample of any flavors that you choose. Came here on vacation with my family and enjoyed to get some ice cream and sit inside while people watching. They have flavors that I have not seen in stores as well as cartons of ice cream you could buy and take home with you. They had dairy free and gluten-free options as well!

There was a hair in my ice cream, the employee wore no gloves & didn’t have on uniform.

We were just charged $42 for four sugar cones with a single scoop each. Absolutely outrageous pricing. Though Ben and Jerry’s makes great ice cream, you’ll be far better served buying a pint (or four) at a grocery store than getting extorted at this location.

If you're in the Haight, you really HAVE to stop in here, right at the famous corner of Haight & Ashbury. There's gonna be a line, and you'll struggle with the desire to get every variety in the store, but that's all part of the fun!

Ben n Jerry's is always strange to me on the west coast but it tastes the same as it does in Vermont so I'll take it! I love having a place from New England in the city!

Being from New England, it's amusing to me that this B&J location at Haight Ashbury is so prominently placed in the neighborhood. It's probably seen better days but it still suit my needs for amazing plant-based ice cream. You can buy this variety both in the freezer selection on the left, as well as some of the scoop selections. In the freezer, there is a wide selection of their almond, sunflower, and oat milk. However, the freezer section always look half empty and that's sort of the feeling you get being here. The staff have always been very friendly but the inside could use a bit of a face lift. But even though the ambiance leaves a bit to be desired the ice cream fortunately does not!

I was feeling the desire for some ice cream. Then I walked over to Ben and Jerry's. Even though today was all about fire. But when I walked in, the person here was so friendly. It made my day a lot better. Then I sat on the bench at the front and then finished it.

I can only eat dairy free ice cream- so I'm crazy about the dairy free cookie dough. Love it!! One of the best ice creams to eat!!

milkshake was 10$ and extremely watery, im so disappointed because it costed like a great shake. no it tastes like milk. :;( very sad, i wish i went to baskin robins. im not rich so this was pretty upsetting.

Most of the ice cream's bins half melted, and looked like a slush. I was very disappointed that the portion I got for $7.25. Do not go here go to Salt and Straw and get your moneys worth. See the picture below of the scoop I got, keep in mind I don't have very big hands. I can get a pint at the store for $6.99 or less!!

Paying a premium for Coffeecoffeebuzzbuzzbuzz while local department stores aren't stocking the flavor. Grateful this shop has it.

Dropped in as I was thrifting along Haight Street. Great spot to quickly stop by for some ice cream. They have so many flavors and you can get free samples! Try as many as you want before you decide what to get. The small size is pretty small and the larger size is just less than a $1 more. The service was great! The lady there was super nice and was happy to give out samples. I would be happy to come again to get some ice cream whenever I'm in the area.

Extremely dirty outside, prices are very high (their ice cream cake is tiny, for the same price you can get a nicer one 3x as big from BiRite).

Average Ben & Jerry's! A solid, perfect 3. Of course over priced being it's San Francisco and in a prime Haight location. Honestly come pay for the experience and vibe and if you want to enjoy a nice day out, but in the end, it's always gonna be better to just go to the store and get a pint for the same price as one scoop. Ice cream is still tasty though!

A cute little scoop shop with all of the classic Ben & Jerry's flavors. It's located right on Haight-Ashbury next to a ton of stores and restaurants and is the perfect spot to pop in for a little treat. It definitely runs a bit expensive for ice cream, so just keep that in mind while visiting. I liked the variety of flavors available (including fan favorites like The Tonight Dough)! I went for a scoop of Netflix and Chill'd, which is a peanut butter ice cream with brownie bits and pretzels mixed in. The flavor was really good, but something about the texture felt a little bit off since it wasn't all that creamy. All things considered, still pretty good overall!

Great place to visit on a hot day. Get whatever satisfies your craving. It's the place to be.

Delicious ice cream selection! April 3rd they gave out free ice cream for raising funds regarding healthcare. You are allowed to come back for more! It is really fun and sweet. Service was nice and quick! Will say whoever gave me my last scoop gave me comparatively less than the other employees and to my friends who also were getting seconds but hey its free ice cream. I tried both non dairy and dairy flavors, though I prefer non dairy. Wish they had chunky monkey at this event! Or another fruity flavor besides cherry garcia but this was probably their most popular flavors there.

Totally support this ice cream shop and its long standing history on this corner. As this Covid ends, and Spring is here, we need to support the base businesses on this street that made the Haight so great! We already lost a T-shirt shop and other eateries during the pandemic, so get some great ice cream flavors and support one of the most corporate conscious brands in the world. Eat Ice cream that spreads peace and love. Cherry Garcia is the word! Also go to tony's slice house before! Great pizza shop even if it is new!!

If I could give this place a 0 I would First off each time I come here they can never make milkshakes regardless of how many people are working even when there is no line The last time I went here a couple weeks ago the white tall worker told me he wasn't making milkshakes "because" and I asked if he was joking and he said no so I walked out obviously upset, my husband was so upset about how he responded to me he went inside and asked him to make a milkshake too and he said no as well and then my husband asked why no one is here why can't you make a milkshake (mind you it was also raining so they had no customers no line nothing we thought they would appreciate business) he tells my husband "he didn't want to clean up the mess" I reach out to the HR manager who says she was in their "basement" the entire time and they can't make milkshakes if one scooper is on the line which is the worst excuse ever because I've gone to the one on Jefferson st where there was one worker and someone behind me and the guy still made me a milkshake! At that two milkshakes! With no complaints you know why? Because they just use a blender to make it THENNNN the HR manager emailed me saying that their machinery is down and tried to blame the pandemic! How ridiculous of her to make excuses after excuses as to why they cannot service their customers So sad that this franchise has people like this working. They are the worst location here in the city. Don't even bother that's why they never have customers in because they have shitty service

Always incredibly good quality. I'm Not even a big ice cream fan, but I do go here when I'm nearby.

Ben and Jerry's on Haight Street is classic. I got the moons chocolate flavor after not wanting peanut butter ice cream. It was $6 something and pretty good. Ice cream is expensive now. I got a cake cone. It was a delightful treat after a tour of Haight Ashbury.

Cutest little ice cream shop that has nice history on Haight. Daniel is always super helpful and cheery and gives recommendations when you are unsure. Even when busy they are super polite and happy to do anything. Really sweet staff and also great ice cream!

The person who served me was not very friendly; finished a conversation with a coworker while I stood waiting to order. Barely made eye contact when I ordered. Walked away from the cash register as soon as I put my card in. At least they prepared my order quickly, I guess. Also $6 for a tiny cup of ice cream??? I'm sorry, I can buy a pint for that much at a grocery store. First & last time I check out a Ben and Jerry's storefront, even though I got to try a flavor I've never seen in stores. Not worth it.

I eat ice cream most days, and I have been a Ben & Jerry's fan for a long time. My visit to this location in December, however, was the worst experience I have EVER had in any ice cream shop. I ordered the Chocolate Peanut Buttery Swirl. When I met the employee at the register, I handed him a small cone certificate I've had in my wallet for a number of years. (I have two of them from my college's admissions office -- a thank you gift for my work as a volunteer tour guide.) His first reaction was to say that it was only valid at the location printed on the certificate, but I pointed out to that it only specified that is where it was purchased -- not where it could be redeemed. He continued to make excuses as to why he couldn't accept it -- e.g. that it was old. I pointed out that dollar bills are sometimes old -- that does not mean they are worthless. He showed my certificate to his manager, who wouldn't budge, either. I left the scoop shop without my ice cream. I don't know what the Ben & Jerry's staff did with my ice cream cone, but I hope they ate it rather than throw it out. Six weeks later, I decided to try again -- maybe it was just the particular staff that day? After donating blood just over half a mile away, I walk in and speak to a friendly employee who, recognizing what I have just done, asks if I'd like some sugar. Since I don't want to risk my order going to waste this time, I show her the certificate and ask if there will be any issue using it. She says she should check with her manager, who comes to the counter and says to me that she can't accept it but can offer me a 10% discount instead. How generous. When I ask what the problem is, all she says is that the store hasn't taken such a certificate in five years. This is the typical bureaucratic response that does not actually offer any explanation: "We can't take accept it because we don't accept it." As I previously stated, my certificate does not say it is only valid at certain shops. It does not expire, and it is not a forgery. (Has this Ben & Jerry's been victimized by a forger that I haven't heard of? Has the staff been trained to assume anything a customer tries to use is a fake?) There are dozens of quality ice cream shops in San Francisco to choose from. I won't visit this one again, and I'd strongly encourage anyone reading this to spend your money elsewhere, too.

I love their ice cream. I would also like to thank them for the free ice cream given to us veterans at Ft. Miley VA Hospital. Rangers Lead The Way.

It wasn't good. At all. Ben & Jerry's should do a quality control audit on this place. I get better tasting ice-cream from 7-11...for a lot cheaper. I love my artisanal hipster ice creams...but I wasn't expecting anything spectacular because it's just B & J. But come on it has to be at least good. I chose a flavor that didn't look covered in ice crystals. But still my milkshake was abysmal. There's a window-side bar stools. That was nice. The staff was very nice. That was nice too. But I can't recommend anyone give away their money for subpar frozen treats. I will however recommend you go to 7-11. They have better tasting 7-11 brand ice cream. But if you insist, their Ben & Jerry's selection isn't bad either. Obviously it depends on which location you visit.

Those wacky Vermontians (is that what you call them?) really nailed it with their ice cream business. Really stoked to find this shop in Haight-Ashbury as we were checking out some stores over there and really needed a snack. All the classic B&J's flavors...well, except for the ones they were out of...which was kind of a lot. They were also out of whipped cream (for shakes/sundaes), bananas (for banana splits), waffle cups (for waffle sundaes). So it was kind of a process of elimination to decide what to order. Basically, what were they not out of and did it sound good? Thankfully it still ended up being pretty dope. They were also short-staffed so they were getting slammed, but they were super nice and friendly, like you'd expect from ice cream scooping hippies. :)

This icecream place is supper nice and clean and the staff is really nice too, I was helped by Stevie and she guided me through the best selection of icecream they have. icecream tasted great! I would totally come back

Employee was rude and I'm pretty sure he overcharged me. When I asked for the receipt to check, he slammed it on the counter, causing it to fall under the counter where I could not get it. He also mumbled under his breath saying me and the lady in front of me were being rude, while we both stood there confused. Overall, I felt uncomfortable during this visit and did not appreciate how I was treated.

Wham, bam, thank you ice cream scooper! I came in here on a very cold day of shopping for some half baked ice cream. The service was quick and friendly and I was in and out in less then 5 minutes! I got a sugar cone with their name of half baked ice cream, they pile it on pretty good! There was a solid 2 and half scoops of sugary goodness on my cone that I was not gonna complain about. They have different options for cones and bowls including waffle bowls and cones with chocolate, cones without chocolate, so you can really make it your own.

I enjoyed almost all my ice cream until I found a green hair at the bottom. Really gross :(

Outrageously expensive. And I'm pretty used to Bay Area prices. $6.25 for a small scoop PLUS another $2 for a cone. The small scoop is like a kid size cone. And the person seemed pleased when we were shocked that two tiny ice cream cones came to over $17. We were both angry at ourselves for not just putting down the ice cream cones and walking out. Seriously way over priced served by a smug worker.

Was planning on eating here, until the worker/manager started smoking a cigarette in front of the door? He then proceeded to tell me I cannot sit on the benches because I didn't have my ice cream yet. Their are multiple benches, and no one was eating here (shocker). Horrible customer service. Horrible ice cream. Pretty sure I saw a maggot? Though I usually love Ben and Jerry's this experience was horrific. Wouldn't recommend!

You gotta love the ice cream here. My favorite is Chunky Monkey !

Male worker behind the table was very rude. Kept on telling me & my friends we had to have our masks on even though we had it on the entire time even before we entered the shop. If it was just for a sip of water under our masks that we bought from the shop, he still managed to yell at us as we were walking out from the place .... I know San Francisco is very strict with Covid but not to this extent. Never supporting this ice cream shop again, wasn't satisfied at all with their customer service

Totally depends on who is working. Could be nice. Could be mad at you for wanting ice cream when they are busy.

Terrible service and rude manager. Don't go here. You will get water thrown on you. Not happy with the workers or the ice cream.

I ordered a cake for my daughters birthday and I asked it to be a little lively and a bit of color. They told me they can't do purple or pink and I said okay then red if possible. They didn't follow my instructions. It was the worse decision ever. This is the last time I ever spend so much $$ on a overly priced birthday cake. 6 years I ordered from them and I had a much better experience, with the cake they even were able to make a Elmo and a design. Honestly really upset with this, I'm better off getting a Safeway cake. Ps. After the cake was cut, as good as I remember it to be! The taste was wonderful but i wish presentation was as good as well.

Never been to this Ben&Jerry's store on Haight before, but tried today, ice cream looks very yummy, as usual, but attended pretty rude. My partner and I couldn't understand much what he was saying, and he yelled at us because my partner's mask was falling down and he was pulling it up to fix it. We understand the rules and follow it, but you don't have to be rude because a mask was falling down.

TLDR; so many rish and smooth flavors you can't go wrong -- Your bones feel voluminous as if they may burst from pressure and the pain as if thousands of microscopic carnivorous rabbits eating the meat behind your eyeballs sends you into a slight shock. You're lying face down on a bustling sidewalk and vomit out a foamy broth. You see the metallic pellet that is your temporal transponder puked out in the muck and instinctually pop it back in your mouth and hard swallow. Time jumps are never fun. You stand up, bit disoriented still, wipe your mouth, and look around. The rivers of people passing by don't give you a second look. In your world, Ukrainian militarized dolphins that came through The Chasm and partied on spring break and enslaved the vast majority of humankind through advanced interstellar-technology and military strategy, have taken over the world. https://bit.ly/2rJgGQT You've time jumped to the not so distant past to convince Jeremy Wade, master fisherman and star of Animal Planet's acclaimed show, River Monsters, to help you catch and kill Rick the Dolphin, who will eventually become the dolphin's Supreme Leader. You take a quick look around and see people everywhere. People. Just living their lives and all walking down the street. You know you are on a tight timeframe but you see a Ben, Jerry, and Frank's and you can't remember the last time you had ice cream or if you'll ever have the chance to delight in some again. A quick stop won't hurt you think. You walk into the Ben, Jerry, and Frank's and look at the flavors. 'Porpoise-fully Chocolate' 'Dare to Dolphin-ish the Pint Vanilla' 'Rotten Sex Moose' Looking at the names of the flavors raises the alarm hairs on the back of your neck. Something is off. What's wrong with this Ben, Jerry and Frank's. Then it hits you. "Who the #$%& is Frank?" you think. "There's not supposed to be a Frank. THERE'S NOT SUPPOSED TO BE A FRANK!" That's when you notice the shock collars around the necks of the visibly malnourished teenagers behind the counter. And the people walking down the street being poked with electric prods by the dolphins behind them. It's been theorized that opening a time portal could also slit an entry into a parallel universe and you just became firsthand witness to that truth. If this is no longer your world then do you still have your mission? You slice the heads off the teenagers with your SpecterBlade to put them out of their misery and go behind the counter and eat handful scoops of 'Porpoise-fully Chocolate.' The nano-tech combat suit you forgot you were wearing sparks back to life. They don't do well with time jumps. The wetware port on the base of your skull warms slowly and your consciousness expands to become one with the suit. You look at the Ben, Jerry and Frank's logo painted on the back wall - Frank the Dolphin with a smug grin holding the decapitated heads of Ben and Jerry - and decided dimension be damned. You're gonna bring the pain. "God and the Devil may both reside in my soul," you say to yourself. "One lives an apathetic life of leisure in paradise. The other exists in abject horror to make sure someone pays for the wrong they've done." Take another handful of 'Porpoise-fully Chocolate.' "These dolphins won't have to guess hard which one has my ear."

The ice cream is delicious. The flavors have silly names. The fudge-dipped cone is awesome. Thanks for bringing Ben & Jerry's all the way from Vermont to this awesome corner shop. I'm a happy girl when I have some... Coffee, Coffee BuzzBuzzBuzz - coffee ice cream with coffee beans & chunks of fudge. Yummy! or Hazed & Confused - hazelnuts & swirls of fudge, also yummy! It's a small shop, good for ordering on the go on a sunny day. There are a few seats along the window. Service is A-ok. Pretty expensive though, ~$5 for a small cup or cone.

We stopped in after taking our photo just outside (obligatory H&A photo) to commemorate our visit to Hashbury. This Ben & Jerry's is super cool, and we had some Phish Food and Cherry Garcia ice cream to celebrate. The staff here was very friendly, and made small talk about where we were from as he scooped and scooped. The location is iconic, and the ice cream was delicious.

Ben and Jerry's is a staple. This is a great (and possibly the only) spot in SF to grab some from a brick and mortar. I love being able to get milkshakes.

Yay for pumpkin cheesecake, was really good! Nice to see them still around despite the onslaught of the high end artisan ice cream and froyo stores that seem to be popping up everywhere.

The Ice cream here isn't the greatest selection but the neighborhood is iconic. Stopped in for a picture, some cherry Garcia ,and a stroll through one of the most interesting places I've ever stepped foot in. Cool time

Paid like $5.50 for an extra small ice cream which is whack because I could've bought a pint for about that much at Safeway, but I love the location, the staff and the fact that they have a couple of almond milk ice cream flavors that aren't in stores yet!

I love their ice cream here but there's a super rude dude who works there. He is always sorta hostile and condescending when you have questions.

I will always have a wealth of appreciation for Ben and Jerry's. Especially this location, for a variety of reasons: 1.) Jerry went to Oberlin. (http://www.highbeam.com/doc/1G1-177912901.html) Nough said. 2.) I love all of the artwork associated with Ben and Jerry's. 3.) The tipping bell here is genius. Though I've seen many a shy server blush as some lame-o throws in a nickel - and they have to ring the darn bell in order to acknowledge the gesture. 4.) Waffle cones. 5.) Thick, can barely make it up the straw - shakes 6) Unreal moist brownie sundaes, topped with smooth chocolate syrup. 7.) Creative ice-cream flavor names. 8.) The leisurely walk down Haight street with my melting mound of frozen milk glory (familiar Haight smells go nicely with ice-cream) 9.) Cherry Garcia Ice-cream. 10.) Even better - Cherry Garcia Frozen Yogurt. Trust. (http://www.yelp.com/events/san-francisco-free-cone-day---ben-and-jerrys---tues-4-21-09-12-8pm)

[M]ona: 3 Stars [W]ayne: 3.5 Stars Average: 3.25 Stars + Accepts Credit Cards + Good Ice Cream + Lots of Variety + Extensive Menu - Hard to find Parking - Expensive [W] This is one of the few Ben and Jerrys left in San Francisco. I swear we are getting taken over by all these Frozen Yogurt aka "Froyo" spots in the city. What ever happened to just good old ice cream anymore? I remember when they use to have a large location near my grandparents house in the North Beach district and they would hold a one day only all you can eat ice cream once a year. My childhood memories were eating roughly around 22 cones in one day.....NO LIE!! Anyways today we came here because Mona had a coupon that she wanted to redeem. We ended up getting 4 pints of ice cream plus a smoothie and a orange gatorade haha. Yea yea, I got a gatorade so what?? Stop the HATERADE oHHhhH........(yes very tacky). Anyways this place is usually pretty busy since it's in the heart of the Haight/Ashbury neighborhood. I feel kind of bad and at the same time not too bad neither because while we were waiting in line, there was a girl in front of us that was totally skipped. I guess the guy behind the counter thought she had already ordered and I though so too until she said "he just skipped me." Well lady, don't tell me, tell him!! Haha. Too bad so sad, should've spoke up so they could hear you! I just felt bad because she just walked her little self to the back of the line so they could see her. If that was me, I would've just caught one of the guys attention. I mean, I was holding 4 friggin pints of ice cream [http://www.yelp.com/biz_photos/VAyb61CscwPslmFYZvR7Sg?select=9PiV0vkHk-xLlMaOD8IlYQ] and wanting to order more. Who do they really want to service first? Haha....... man i'm going straight to hell lol. Anyways, today we got the "Imagine Whirled Peace", "Milk and Cookies", "Mint Chocolate Cookie" and "Magic Brownies"...can you say ew? lol. Well we just took everything home before it all melted. I really enjoyed the Milk and Cookies ice cream. It had a healthy serving of cookies in there. The flavor was sweet and yummy. It was also the same for the Mint Chocolate Cookie as well but I think I preferred the Milk and Cookies better. I tried a little bit of the Magic Brownies that gave me Magic Brownies in the bathroom lol i'm jk. It was basically blackberries with sweet cream ice cream and brownies. The flavors in my opinion didn't fit my palate so i'll leave that for Mona to finish. We have yet to open up the Imagine Whirled Peace but Mona tells me that it's her favorite so maybe we'll review that later on. Overall parking here is horrible and luckily again I had the Miata and was lucky enough to just circle the block once until I spotted a guy coming out of his parking spot and I quickly jumped on it. It's great to come here and get a nice little cone on a hot day to refresh yourself and enjoy all the little independent shops here. The Haight/Ashbury is famous for this plus all their tattoo parlors and diverse population within this community. Check this place out if your playing the tourist roll or even if you're locals =P

Came in earlier armed with a Groupon and the intent to use it on a birthday cake for my brother. While I was trying -really- hard to be nice while in the store, my interactions with "the cake guy" left me confounded afterward....upon locating the cake I inquired about, he said that he easily identified me as a Groupon user. He just knew so based upon catching sight of me, but didn't care to explain further. Really? Cause I'm curious. Was it my ethnicity? Or what I was wearing? Maybe I'm not hipster enough for the Haight...or do I just look cheap? Didn't ask, but I'm sure it was negative. He then told me he couldn't write happy birthday on the cake since that was for custom orders and other times when he felt like it. And that I needed to get back in line to pay, since he had to be fair to others. Thanks, but wasn't planning on cutting the line anyway. The cashier was nice, hence the three star rating. But I don't get it...yes, I'm a groupon user, as if half of San Francisco. If your business wants to treat it's coupon using customers like second class citizens, then maybe you shouldn't sign yourselves up for the site in the first place?

When I'm in the area, I try to get some ice cream, mostly because it's my addiction. Ben & Jerry's has never done me wrong, but the last couple of times I've been, it's been only because I like the ice cream and nothing else. PLUS it's nice to bring ice cream to friends that work in the area! The last time I was there, there were transients in the line, which I have no problem with. The problem I had was that they were cutting the line and stealing the ice cream cones. I was surprised that this happened, but what made it worse was that the person working did NOTHING. By the end of it, you had a bunch of confused customers and missing cones. Food: 8/10 Staff: 7/10 Atmosphere: 6/10 Value: 8/10 Overall: 7.25/10

I love that this spot has 2 non dairy options! I got a scoop each of the non dairy cookie dough and coconut caramel flavors. So delicious! Only downside is there isn't anywhere to sit, but a good window view to stand and enjoy your ice cream.

After a day spent shopping around Haight with some friends, we decided to end it with a cup of ice cream. I've always loved Ben & Jerry's ice cream. It's very delicious and I buy pints for myself whenever I feel like I deserve it. This is a nice little shop, but it is admittedly over priced per serving which is why I avoid going there. The times I do go there, I try to get the flavors that are not sold in stores or are 'test batches.' I glanced around and I saw the Schweddy Balls flavor and it killed me so I HAD to get it. Whoever doesn't get that reference needs to watch SNL more. Anyway, the flavor of the ice cream itself seemed promising. Vanilla ice cream with rum flavor and rum balls/malt balls tossed inside. Actual ice cream tasted good but rum balls were mushy/interesting but not my thing. I liked the malt balls though. I got the small size which is $4.75. Worth going to if you only get the shop only flavors!

How could you not love having a little piece of "Vermont's Finest" smack dab in the heart of the Haight? The ice cream here is pretty tasty, but can get very pricey, especially if you order items like milkshakes and sundaes. I like that they have a large variety of waffle cones and bowls for sale, and that they allow you to mix as many flavors into your milkshake as you would like. The workers here are very friendly and are always more than patient when waiting for customers to order or when sampling out flavors.

Place is great and the people are lovely but the pints in the freezer are usually freezer-burned