Cheyenne S.
Yelp
This place was highly recommended by a few local residents. It seems like they built their brand around an award winning chef's partnership. However, partnership doesn't always equate to quality. When you label your product as 'the best' and charge around $8.00 for a small size, you should intend to give high quality ingredients and gelato that sets itself apart from others.
My first red flag was the embellishment and the way the product was displayed. The product was mounted high above the containers, with no covering to keep the gelato cold and its consistency intact.
I do not think this product should be labeled gelato because authentic gelato should be stringy, have natural ingredients, and bold flavors from the natural nuts, chocolates, fruits, etc. This place didn't even have stracciatella. I tried several of their top sellers and was disappointed by the consistencies and flavors. I typically love tiramisu but was very saddened when I tried it because it tasted like concentrate was mixed in it, not genuine espresso or coffee. I actually liked the flavor of their chocolate gelato but again, the consistency fell flat. There were tiny chunks of icy crystals in there which hinted at errors in their storing procedures. Not a single 'gelato' had the stringy/pull consistency that sets it apart from ice cream.
Aside from the product, I will say this: the staff were nice and professional, the area is beautiful, and the layout is well-designed (aside from the small parking area) and I would likely return to enjoy the ambiance.
As a reference, I have tried gelato all over the country and in Europe as well. America in general does not have the same caliber of ingredients that Europe does unless they pay an abhorrent amount to get them from those countries. In my opinion, the best gelato in California still reigns as An's Dry cleaning.