Louise Louise
Google
Bergdorf Goodman, though largely unchanged over the years, appeared noticeably quieter, with far fewer patrons than I recall from previous visits.
I made my way to the seventh floor, where the interiors and decorative items are displayed.
To reach that section, one must pass through the children’s area, and it was there that I encountered an unfortunate and unexpected disturbance: a most unpleasant odour greeted me the moment I stepped in.
It was so strong and off-putting that I instinctively wondered whether there might be an issue with the plumbing or drainage. I nearly turned back, but having little choice, I proceeded through to the BG Restaurant.
Whether the smell originated from the restaurant itself, I cannot say—but it was not the typical aroma of food preparation. Rather, it carried a sour, almost decaying quality that was deeply off-putting.
Even a staff member, upon noticing my expression, looked at me knowingly, as if they too were aware of the issue. Needless to say, I had no appetite for afternoon tea under such circumstances.
The staff were, for the most part, courteous and attentive, asking if I required assistance.
However, a particular lady working at the Astier de Villatte corner left a most unpleasant impression. Upon seeing me photograph an item, she turned to a colleague and whispered in a manner so conspicuous and with such a glance toward me that it left me feeling quite embarrassed.
Though a small moment, it spoke volumes—she did not appear suited to a profession rooted in service. I could not help but wonder: would her demeanour have changed had I made a purchase? If so, that only confirms she ought not to be in such a role at all.
In any case, the foul smell and the disheartening behaviour left me with a diminished impression of what was once a bastion of refinement. I had no desire to linger—let alone take tea—beside such an odorous corridor, and certainly no wish to be made to feel unwelcome while browsing.