Big Bus Tours Philadelphia

We had a great time on the big bus tour, from beginning to end. David picked us up on time from our hotel in the small shuttle bus, he was fantastic! He went above and beyond answering the million questions we had on the way to 6th and Market. He was super friendly and very personable. The tour itself was amazing, it hit all the main sights to see and the guides were very knowledgeable and quite entertaining! The bus drivers also need commended, super skilled in what they do! They maneuvered that giant bus like it was the size of a Prius! Our only complaint was it was a little chilly but dealing with the cold was totally worth it to sit up top! We will be coming back to do this again in a warmer month and would love to do the night tour!

Big Bus Tours in Philadelphia was a fantastic way to see the city! No stressing about directions or parking, just hop on and off as you please. Our tour guide was incredibly dedicated (he even got hit by a branch while pointing out a landmark!), and the drivers were super helpful, even dropping us at Reading Terminal Market after the last stop. Tip: Start early to maximize your hop-on, hop-off experience and see as much as possible! 🚌

We were very disappointed with our bus tour of Philadelphia. We got on our first stop at the Liberty Bell, it was not rainy but the upper level seats were puddles with water, so to sit up top, we couldn't escape getting a little wet after we cleaned them off the best we could. We went about a block, in that block we were told by the guide that we wouldn't be able to go to a bunch of stops ( Betsy Ross house, the mint, Eldridge alley etc) because of road detours and closures. We should have been told this when we were buying the tickets because those were all the most important places that we wanted to visit. He also told us that Philly was the pothole capital of the world as we sat, a block away from the start for 15 minutes. We were then told to disembark and walk two blocks to get onto another bus due to road closures that were nowhere to be seen. Second bus, second seat cleaning where we sat for a half hour waiting to depart. This guide was very nonchalant and non informative about the sites we were seeing. Such as.... If you go inside the building on the right, there's a real cool mural in there. Got off at reading market which was a lot of fun. I wouldn't recommend using this bus service. It was very chaotic and we didn't learn anything of interest. I feel like it's just a big money grab.

This is a nice tour if you are looking to know more about Philadelphia and its history. This bus tour links you to almost all the other museum attractions. The buses are good. The guides are knowledgeable on the history but the lady we had would get too distracted with things outside of the tour. She would also yell at guests when it was a communication gap. The seats were not comfy after some time. Other than that the tour was good to help understand and learn about Philly.

Horrible experience! First, they don’t tell you that your Big Bus ticket also works for the company City Sightseeing and the trolley. That was a huge waste of time waiting for Big Bus specifically. We experienced more than 1 bus, at the stops, with the drivers on their phones, they were not taking passengers. Then we had another bus with the drive and the tour guide, that saw us right at the stop and accelerated and never stopped. This was a nightmare, we paid over $60 for nothing. I called the client service number and they could not give me an answer of why this happened. I would like a refund. We used the bus 2 times, that was it. This happened on 5/28/25

Probably not the most informative tour as far as the amount of history info given but still very good and by far the most entertaining! It’s technically a Hop-On-Hop-Off tour but once we got on with tour guide Matt we didn’t want to get off and so stayed on listening to him for the rest of the route! He was hilarious, super nice and friendly and when I talked to him after the tour he even gave us some good restaurants to try! I wish it had been like 3 hours and so a little more in depth but it was still well worth the money!

I had a great time. Dom is a skilled driver. Bayyyybay. He knows he can drive. The duo was awesome. There was a woman driver who was a great driver. The busses were clean and everyone was friendly and fun. Luv the fact you visit si many great sites and learn fun facts and history. It's worth the ticket (which is reasonable). It's definitely something you should try when you visit.

Did this tour on 4/18. Three stops were skipped. Stops 22, 23, and 24. We wanted to see all of them and were very disappointed and upset that we didn't get to see them. We couldn't get on another bus because at the end of the tour it was 5pm. When we were getting off the bus I asked the tour guide why we skipped the stops and her response was that we just took a detour and that happens sometimes...which was not advertised as a possibility. I did speak to someone shortly thereafter on the phone and she spoke with driver who said they were skipped because of a moving truck blocking the road. They should have been able to take an alternate route together to those 3 stops. I was told to reach out via email as we were going home and not able to do the tour again the next day. I emailed the company on 4/19 and still haven't heard back from them. When I pay full price, I expected to get what I paid for and I didn't, so with no follow up from the company I'm giving it 2 stars. The tour was fun for the stops we were able to see. We had two tour guides. The first guide was excellent. The second, not so much.