Big City Chicken

January 2026 week day afternoon: Ok for what I expect from an airport (high prices, and ok food). I might comeback but it not on top of my list. The chicken sandwich was just ok, I got Nashville Hot, the sandwich lacked flavor, the chicken itself and the coleslaw. The waffle fries were warm and perfectly cooked but they lacked flavor too. I took a star away because they did not give me the honey muster sauce I ordered. Pros: Service was fast Price was as expected for an airport. ($15 for a chicken sandwich and fries) Chicken was moist and fries were cooked perfectly Cons: Kiosk order only Sandwich was just ok (not very tasty I payed for extra save on the side and did not get it.

The chicken was fresh, juicy, and flavorful with the buffalo sauce. It was a great value for the money, my four strip meal with fries was only $15. It was busy but they got everything out in a decent amount of time. Order ahead for pickup if you have the opportunity. I would definitely recommend it if you have time to make a run to the B gate area at Midway, they don’t have many options but this is a good one!

Chicken was bland and mediocre at best. This place is a real canes wanna be with extra rude customer service. I stood in line at the cashiers for nobody to really even give me the time of day until I asked and they told me to go wait at the kiosk since I was using a credit card. Then it took forever to get the meal. When I got it, I had ordered chicken tenders and waffle fries, a Nashville, hot chicken sandwich and a grilled chicken sandwich. All of which really had no flavor and didn't look anywhere close to what the pictures on the menu looked like. I love fried chicken, I love fried chicken tenders and fried chicken sandwiches. Popeyes chicken sandwiches totally blow these things away and for $15 for a sandwich with some fries, it's totally not worth it. I understand that they were busy, but that doesn't mean you have to be rude at the same time when you're talking to customers. Unfortunately disappointing

Big City Chicken at Midway Airport was a great stop! The waffle fries were crispy and delicious, the chicken tenders were flavorful, and the service was impressively fast. Perfect for a quick and tasty bite before a flight!

I liked it for what it was. Chicken was fresh unlike most chick fil a. Spices could have been better like bojangles, but it got the job done.

Chicken was fast, fresh and 🥵🔥. Seems very popular if you're in the Windy City. Make sure to order extra ranch... The lemonade is refreshing after the heat leaves your mouth 😁. No place to sit... But I'm at the airport. Enjoy

Big City Chicken just didn't live up to the hype. The chicken wasn't as flavorful or impressive as I expected-not anywhere near Chick-fil-A or Raising Cane's in terms of quality or taste. The waffle fries were also disappointing-not fresh, no salt, and overall pretty bland. That said, the service was fast and the ordering process was quick and easy, which is the main reason I'm giving it 2 stars instead of 1. Overall, not a place I'd go out of my way for.

Ordered the 4 “spicy” chicken strips with waffle fries and the big city mayonnaise sauce. The waffle fries was actually good, the chicken was freshly fries but was dry on the inside. The difference between “spicy” and not spicy seems to be just them sprinkling some chili/paprika powder on top. Overall it was not bad, but the store was very crowded!