Alan B.
Yelp
It pains me to say anything bad about a KC BBQ joint, but if you're going to serve BBQ in KC, you need to measure up. I was very disappointed in Big T's during my recent visit. The first thing you notice upon arrival is the very plain and nondescript look of the place both inside and out. That's not necessarily a bad thing as many good BBQ places are basically hole-in-the-walls, but in this case I think it's an indication of a lack of attention to other things as well.
On the bright side, the ribs were at least acceptable, with good texture, flavor, and the ability to pull the meat off the bone with little effort. The fries were very similar to Arthur Bryant's style - fresh cut and thick, a little under-cooked, but I've had worse.
My biggest complaint is something I partially blame myself for. When I ordered burnt ends at the register, the lady at the front turned to the kitchen and hollered, "Didn't we run out of burnt ends?" The guy in the back responded, "Uh....... No, we're good." A few moments later I watched the guy in the kitchen put a hunk of brisket, from the lean or flat end, into the electric meat slicer. I immediately thought, "he's obviously not making my burnt ends, because everyone knows burnt ends are cut from the fat end of the brisket." Unfortunately, I ordered my food to-go so I could eat it while tail-gating at Arrowhead so I didn't discover until an hour later when I opened the box that in fact he had been cutting my burnt ends from the lean end of the meat. Ugh, I should have known better.
I can only assume the cook took one look at me and decided I would be too ignorant to know how burnt ends are made and I would never know that in fact I hadn't received the real thing. Wrong-O. I may live in Texas now, but I spent 25 years in Kansas City and I know what burnt ends are. I suggest that next time the restaurant should demonstrate a little bit of integrity. Tell the customer you're out of burnt ends if you are sold out - there's no shame in that. Now I'll never know if the "real" burnt ends are any good, because I got "burnt", and I'll probably never come back.