Billy's Grille & Bar

Absolutely amazing food and atmosphere. Generous portions. Awesome desserts. Highly recommended.

We were looking for a place to eat and Billy’s was recommended. I am glad they did as this place was awesome. The food was great and the fries were odd the hook as they were crispy and had tons of flavor. I got the Taste of Texas burger and it was one of the best ones I have had with just the right amount of spice. The burger bugs tasted homemade and made the burger pop more. The atmosphere was really nice and the music played was great. Will definitely come back!

Stopped after a long day of driving. The hotel told us this place had great food and we could watch football it was Sunday. The brisket and ribs were amazing and the place was really ice!! The service was horrible!! I guess if you want any kind of service, you have to be a local! Skye who I guess was training to be a manager was completely useless and just stood and talk to a bunch of local people in the corner and told us numerous times she’s just there to observe. The actual bartender Elaina was better than her, but still we had to practically beg for anything we wanted or catch them when they weren’t deep in conversation with the other people at the end of the bar. Finally Skye happened to walk by and asked if everything was ok and I said no!! We each had 2 empty drink glasses that we pushed towards the bar and said we’d really like another drink! Probably would’ve had a couple more since we walked there from the days in, but didn’t want to disturb them from their conversations with their friends any longer! I wanted to leave them zero tip walk back to the kitchen and give the cooks an amazing tip for the delicious food, but my husband wouldn’t let me so he did tip and I hope to God he didn’t tip them much!! I walked out totally pissed off! Skye will suck as a manager!!

okay, so this place is SO cute. i discovered that they also allow you to rent out theatres, host events(giveback) and they have really cool adult packages and promotions for kids/tickets. love the rock climbing wall, arcade, bowling, etc.

The food has so much potential, but it’s completely wasted. Dishes come out uncooked or made incorrectly way too often. Management seriously needs to retrain the cook or whoever is in charge of the kitchen, or replace them altogether. Until the food is cooked properly and consistently, I can’t recommend this place.

Ordered Cheeseburger and fries. My fries were old. I let the waitress know, she came back with a fresh order. They were also old. I touched them with my finger and they were not even hot. I usually get the same thing, unless they changed the fries for a different brand. I was not satisfied. The burger was good as usual. The table was dirty. There was only 10 customers while I was here.

Service could have been better, left unattended for a long time in almost empty restaurant. They were very nice, and food was good.

I’m surprised that they have now started charging $3 for tea refills at lunch in the dining area. If you are going to charge for a tea refill during lunch you should tell your customers!!! You lost our team, we are not coming back!!

Waitress seemed very sad. Never smiled. Disappointed in the brisket and th tea had a strange taste.

Wow Ethan really helped me out so much today when i went bowling, very sweet young man, 10/10 customer service will recommend to a friend, thank you Ethan AND the food was out of this world! Billys bacon cheeseburger is my fav!!!

This experience applies only to the bar because that's the only place I walk straight to for lunch near daily. Shelby is always fantastic and does her best to get your food out as quick and correctly as possible. She is the reason I keep coming back as a regular. And highly recommend stopping by if you're hungry-mostly-thirsty on a lunch break!

Came here with my wife and was seated immediately, food was awesome and our waiter Ethan never let the cups go dry. Perfect meal to start off before the movies! Btw the seats in the theater are super comfortable. Found out while we were in there that we could have ordered the food while watching the movie. Will do that next time!!

Great food great service for the first time in. Loved the Billy's classic. The fried pickles were amazing as well.

Raw dawging it with the large calzone. Please look at your food before it's to late. God bless!!!

A group of my friends and I decided to go to this sports bar and grill to watch the Cowboys and Seahawks play tonight. I got there early enough to get seats by the fireplace. Our waitress Melissa took my order and my friend's order at the same time. We asked politely to have the TV's turned on to the game. We were informed that the IT guy was gone for the day and there would only be 1 TV with no sound in our area! Not sure how you can be a sports bar with no sound and hardly anything to watch or listen to! My friend received his food but no lettuce, tomatoes or ketchup. My food did not arrive with his and he finished eating before my food arrived. When the manager limped to my table with my food, I was informed that the kitchen was backed up. My food was stone cold! My fries were cold and not even a little warm! I took the food back to the bar and complained. Melissa told me the manager would be out to see me. She never showed up. I had to ask for my check, no one seemed to care that not one person in my party of 8 was happy with the poor service, cold food, and almost contempt for wanting acceptable service and food! Do not go there and expect quality service nor good food! I will never eat there again!

Spouse ordered fish tacos and I ordered the Philly cheesesteak. Both meals tasted good but both contained little of the protein.

We had an excellent lunch in this little grill located outside of the cinema. It was very comfortable sitting at the bar in the afternoon and having sandwiches and beer which was recommended by the bartender. It was a birthday celebration and we were treated extremely well by the service and will be coming back

Fried pickles were great! Thin and crispy. LOTS of beer on tap to choose from. Wait staff and manager were super friendly.

Food is trash.... No way around it. Service is pretty good in bar area - no complaints with service Unless you want pizza, it's a lost cause... I don't want to hate, but I've tried so many times to only be disappointed repeatedly.... Even the heat and serve items are epic fail.

My husband and I go to Billy's every 1-2 weeks for the lunch specials. Great deal. We sit at the bar and Shelby is fantastic. Friendly, entertaining and personable. Always makes me laugh multiple times during our visit

We tried to call in an order when we left Allen. We called the only number which was the office. The message said for "Billy's" press 4. Pressed 4 and got VM. How do you place a to go order if they don't have a phone. We had a trailer full of cows so we were trying to hurry. I went in placed my order with the manager. I ordered Fish and Chips and a Bacon Cheese burger with a chocolate extreme milkshake. The cheeseburger was placed on top of pickles which made the bottom bun so soggy you could not eat it. I asked the manager if they had a phone and she said NO. When the manager gave me my food I asked if my malted vinager was in my meal and she said" the sauce is in your meal". When I got home I was given Fish tacos and our shake was vanilla ice cream with chocolate chips. If you choose to do business at this place you better check your order before you leave.

I love this place for movies, but the food is atrocious. I've tried it 10+ times with several things on the menu. Today my salad literally had rotten tomatoes on it. I took a few bites and gave up eating, praying I don't get sick later. I'm rooting for this place to improve with the big boom that Sherman is about to have and because it's closer for us to come to. Please visit movie house eatery in McKinney and take notes from their menu because their food is amazing. That or make a smaller menu where you can really focus on making the food good.

We had a party of 4 at 6:30pm and we got sat immediately by a very nice host! Our waitress was extremely kind and funny, and food was amazing. I got boneless BBQ wings, side of fries, and a lemonade. Everything was spectacular. The waitress also had a very cute pen with a pink penguin on it which gives them a 5 star. So much fun!!!

I had fish tacos. The flavors were good but hardly any fish in my tacos. They said 6oz goes in 3 tacos. All I tasted was the coleslaw. On positive note, service is getting better, waitress was nice and helpful.

I don't want to give this place a full 1 star because my and my mom's food was ok. However that couldn't be said for everyone else. My friend ordered the Rueben sandwich and for a place touting their corned beef as "in-house made" we expected more. Well not more per se but we did expect there to be actual corned beef and not huge hunks of FAT (see picture). My friend's sandwich was awful. We showed the manager and he took off half of the cost for my friend. Like, really?!? I guess he figured since my friend could eat the bread that would be good enough. My dad didn't finish his hamburger and this is a guy who looooves hamburgers. The bun was somehow both crunchy/stale on the outside and soggy on the inside. My brother's chicken strips were rubbery. My chicken fried steak was fairly ok but needed some seasoning. My mom did enjoy her Philly cheesesteak sandwich thankfully. We also sat around and waited for a waitress for about 10 minutes. Every waiter there walked by and looked at us but nobody would wait on us. Mind you, they weren't busy. We were one of maybe five tables in there at 5:00 on a Saturday early evening. I finally saw the manager and asked if somebody wanted to actually wait on us. He got a waitress and at the veeeery end of the dinner told us it wasn't the waitress' fault but that our table wasn't assigned to anyone and that's why nobody waited on us. He "comped us" half off the two orders of cheese sticks that were ordered. That should have been done up front (the apology) and seriously what's his deal with half off? That's basically a half apology. I can't really recommend this place but hopefully others will have better luck.

Had a cheese pizza at a movie. Pizza was prompt and hot... the food ends there. Do people who own or run this restaurant not eat their own food? They are close. Too much tomato paste. Fix your sauce, it's not difficult! Your dough for the crust needs a little more salt in the recipe. Bland tasteless dough is due to salt percentage. Oh yeah, put some cheese on your cheese pizza! Just a little work and you'll rank as a decent pizza.

I came in for lunch with friends today and got the El Diablo pizza (delicious if you like a kick of heat, but not overpowering), David was our server and he did an excellent job at taking care of our crew today. Will definitely be back, especially with the amazing lunch specials!

Cheese sticks are amazing here! Love the come here and eat and watch a movie. So glad it's here. My daughter craves the cheese fries weekly.

First and formost os server Logan was out standing. The group of us started off giving him a rough time in fun but he was a great sport and played along. The food was good and correct. Logan was very polite and full of yes sir and yes mam. He said he was new but he is doing very well. Drinks were spot on and tasted great.......time to go go Bowling. ..Logan if you read this you did great hope you serve us agaon

We ordered two pizzas to-go on New Years Eve. They were terrible; cracker thin, hardly any sauce and no cheese. We have had pizza there many times and it was good. My husband called to complain and he was told they have a new chef and that's the way it is now. No "make good" or apology. I also noticed the housekeeping in the building (carpets, restrooms, etc.) was not what it once was. Sorry to see once of the few places close to our home go downhill.

Best Hawaiian pizza in town. We went there the other day and had pizza while we were in the movie theater it was a great time.

We love coming to Billy's since we are treated so well by Marshall in the restaurant/bar portion. He is a fantastic bartender with a great personality and he knows exactly what we want when we come in. As for the food, we have had issues with the Reuben sandwich being fatty and tough but the remainder of the food has been exceptional. We especially love the veggie pizza and the big burgers. The salad is really crisp and fresh, too. The only thing I do wish more for is a healthier selection of items. Most is calorie dense and not very good for a body. Overall, we love spending one day/night a week here with what we feel is a friendly and welcoming environment. I would ask that some of the bartender staff keep their personal lives a bit more separated from work...that is VERY annoying. (Not talking about Marshall) Gary and Sandra Estes

been here twice, the fries are great (sweet potato and regular) so far the wings and philly sandwich are good as well

If you are going for the food or service, go someplace else. Went to bar, no bar tender. Finally got someone there by going to get them, then the server wasn't old enough to get beer. She had to go find someone that was old enough. Food was barely warm. Each time we needed a server, we had to go find her. Should mention we were to only two at the bar. That should have been a red flag. Will not need to subject ourselves to this place again.

I previously rated this place higher. It's gone downhill. I literally just left there after sitting at the bar for about 15 minutes without ANYONE even talking to me. This isn't an isolated incident, either. This is the fourth time this has happened. I get that times are tight and that many places are short-staffed, but there were FOUR employees in the restaurant/bar area. They wouldn't even make eye contact with me. I've become somewhat of a local at this bar. I'm not going to drive 30 minutes, one-way, just to be ignored. I added 4 minutes to my drive and went to 903 Brewery. Worth the drive. Peace out, Billy's Grille. You've lost me.

Wait staff experience was slow, took 45 mins for two orders and was not busy at all on a Friday night! Can see why, food not that good!!

Surprised to see a bad review on food. We had nachos and a Reuben. Both were absolutely perfectly prepared! Highly recommend! Jayden was an awesome waiter!

This place is a joke. We have given them several chances and it is all ways ends up the same. The orders come wrong or late or not at all. It is a real shame the people in the food portion of the establishment are losing business for the company every hour they are open. THEY SUCK.

My husband and I stopped in for lunch. Our waitress took our drink order and brought them quickly. Then, she took our food order. I ordered the Caesar Salad with Parmesan Chicken and my husband ordered the Rib Eye with 2 sides. After about 30 minutes, she returns and apologizes and tells my husband that she went back to the kitchen to check on our order and was told by the cook that they didn't have any steaks thawed out! WHY didn't the cook tell her immediately when she put in the order? My husband then placed an order for Plain chicken wings (bone-in). After about another 15 minutes, she returns and apologizes again and says that she was told they are out of wings. Again, WHY didn't they inform her when she turned in the order?? My husband then asked, what did they have? She said any burger or any of the wraps or sandwiches. So, he ordered the Chicken and Bacon and Ranch wrap with a side of fries. After another 15 to 20 minutes someone brought out both of our meals. He said that his wrap was very good; my chicken on my salad, however, was dry and pretty tough (I suspect it had set under the heat lamp the entire time while his order was being straightened out). After we finished eating, we waited for about 20 minutes and had to flag someone down to get the check. It was like all of the servers had gone on break and IF we did see one, they weren't looking in our direction. Our waitress brought the check again apologizing for the delay and said that she had to get a manager to remove the charge for the rib eye. We realize that it wasn't her fault for the problems with his orders, but clearly something needs to be done about the lack of communication between the kitchen staff and the wait staff.

Food is good, service is slow. Person in our party had to ask for the beer they ordered 3 times. Arrived at 5:00, didn't get ticket until after 7:30. Waited forever.

So I ordered a pizza using their website menu and called in pizza order. The pizza on website said 16 in 17.99 they charged me 24.99 cause that's what their menu says. Manager was nice and changed it but it took 30 minutes and mybpizza was cold! Still spent 24.00 with tip! Bartender so dumb I asked 4 times for pepper and Parmesan and never got it! Won't go again!

Disaster from the start. I have visited this place on 2 different occasions hoping the second experience would be better than the first. However, the experience was an even more disaster. A few examples: waiter was switched 3 times, drink order was given 3 times, food was delayed by 2 hours, when delivered it was cold and awful. Lastly, I would say this place is nice if you plan on using the gaming area, but by all means go eat somewhere else before arriving!!!