Birdeye

Software company · Palo Alto

Birdeye

Software company · Palo Alto

1

2479 E Bayshore Rd Suite #188, Palo Alto, CA 94303

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Birdeye by @TheInfatuation
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Birdeye by null
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Highlights

AI reputation & social media management for local brands  

Featured in The Infatuation
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2479 E Bayshore Rd Suite #188, Palo Alto, CA 94303 Get directions

birdeye.com
@wearebirdeye

Information

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2479 E Bayshore Rd Suite #188, Palo Alto, CA 94303 Get directions

+1 800 561 3357
birdeye.com
@wearebirdeye
𝕏
@birdeye_

Features

wheelchair accessible parking lot
wheelchair accessible entrance

Last updated

Aug 8, 2025

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@infatuation

LA's Best Dishes: The Infatuation's favorite meals of the week.

"This new Monday-only pop-up at Dudley Market brings a bit of the South African braai - basically, a causal hangout where meat is grilled, conversations are had, and drinks are consumed - to Venice. Chef Guy Cohen grew up in LA, but his mom came from Cape Town, and she brought the tradition of grilling and gathering with her. So at Birdeye, Cohen is serving perfectly charred chicken topped with peri peri sauce (a Southern African staple made with bird’s eye chilis), that he’s combined with chimichurri, adding a spicy and bright bite to the smoky bird. That peri peri is the star of the show - it’s also the base for a tangy dipping sauce that accompanies an order of earthy enoki mushroom hand rolls - but there’s also a pretty good kale Caesar, tossed with avocado and lemon, if you’re looking for a respite from all the savory flavors. The menu is small, but you can tell Cohen definitely knows his way around a grill… and how to kick off a week the right way. For more info, check out Birdeye on Instagram. - James Montgomery, LA Editor" - the infatuation los angeles crew

https://www.theinfatuation.com/los-angeles/guides/best-dishes-of-the-week-la
View Postcard for Birdeye

Angie Simonson

Google
Our onboarding experience with Birdeye and Ashish was remarkable! Ashish was able to answer every question quickly, helped us troubleshoot some integration stuff, and was always incredibly polite and kind. I've been endlessly impressed with his dedication to getting Birdeye up and running for us - he is a wonderfully sincere and hardworking guy! We're also thrilled with the results from Birdeye already - we've seen an uptick in reviews and survey responses, and we love using the social media integration to schedule posts. Wonderful product and experience. Highly recommend.

Jason Stewart

Google
My company was a long time client of Birdeye and they would be a buffer between client and business such as allowing direct communication between the two before going directly to reviews. However...be very careful with their contract. They will put you in a multi-year contract and then auto renew the contract without any notification or signatures required. Their CS is not domestic so getting quality communication is virtually impossible. Not too mention that I have been told by others that Google may delist your company from reviews with some tactics being used...whether that is true or not...is beyond my knowledge of how google reviews operates.

Deanna Hains

Google
Akash was amazing and very helpful with our onboarding process. He took the time and patience to go over details with me several times to ensure that I fully understood the platform. We also received 4 reviews within the 1st 2 days of our review request running with them. Looking forward to continued progress with them.

Stacy Allen

Google
This program is so easy to use! I am impressed with the people who helped in this process and getting it started. The amazing patiences they had with me, as my system had a few hurdles. They worked it out and were very accommodating of my time! I am grateful! I would HIGHLY recommend Birdeye!

Pam Westra

Google
We just finished our onbroading with BirdEye. Very excited to start using all these AI shortcuts in our business. So far, so good. The tools are simple enough for even a non-techsaavy person like me to use. I really like the automation tools they offer that connect to our reservations system. We are getting way more reviews from guests. The social media posting is easy and fun with so many options available. Thanks BirdEye, we look forward to the coming monthly meetings and growing our business together.

Pick-Up Pals Inc.

Google
⭐️⭐️⭐️⭐️⭐️ We had a fantastic onboarding experience with Birdeye! From the very first call, their team was organized, knowledgeable, and incredibly helpful. They walked us through each step with clarity and made sure we understood how to get the most out of their platform. The process was smooth, efficient, and tailored to our specific business needs. It’s clear that Birdeye takes customer success seriously—highly recommend them for any business looking to elevate their online presence and reputation management!

Sonal Kapoor Sood

Google
Rimmy was very thorough, professional and helpful!! The onboarding process was seamless. Everything was thoroughly explained and everyone ensured that I had enough support the entire time. I highly recommend BirdEye for gathering reviews for your business! Even in a short amount of time, we have gathered a decent amount of reviews. Thanks to Bird Eye!!!

Leticia Rodriguez

Google
The onboarding has been great. Ritika has been thorough with explaining how everything works and why it is important. She basically held my hand during the whole process to ensure I understand what I am doing. It's only been about 2 weeks and our business has already improved in reviews and ranking.