BJ's Restaurant & Brewhouse

Thre service and the foods always the best, the only part is they cut off the prime rib only serve on weekend that is a sad thing but everything so good my kids love it

Aside from the atmosphere and clean bathroom, everything else.. like service and food was TRASH! This was my second time here since prior to the pandemic and now I know why. Let’s start with the service. It appears that bartender was pulling double duty as she was attending to the people at the bar and at the high tables. Although she was dry and tired, she made drinks and took orders on this mid week visit. The service was sooooooooo slow. I mean super slow and it was not a packed house. I was too tired to leave which I would later regret. The appetizers: the chicken wings were burnt. The guacamole was a mess with no flavor. Big chunks of raw avocado sloppily mixed in with smooth avocado. It had ZERO flavor. The chips were OK though. The drink had way too much of everything else except alcohol. Th entrees:: the steak salad had 4-5 pieces of bbq drenched steak pieces which was tough AF served over a head of iceberg lettuce… disgusting The chicken Alfredo or fettuccine served with broccoli had no flavor either and No, I don’t have Covid. We had nerve to order dessert and that brownie left much to be desired. Needless to say, I will not dine there again. Also, the food made me sick. Made it home just in time for round one to expel that disgusting food. Round two and three followed. I think I’m better now. 🤦

Came here yesterday after noon for the 1st time with some friends . This location was not too many customers I guess cause it was in the day . The waitress we had she was nice and she gave us time when we place our order . She said the menu changes often cause my other friends were asking for certain food and the items were no longer on the menu . So I order the $13 pizzoke meal you get an entree and free dessert. I order the chicken parm and it came with spaghetti . I honestly did not like it . The spaghetti taste to hard and the chicken parm the sides were slightly burnt . We also ordered appitizers . I like the nacho platter it came with spincah dip which was not hot also gaucomole it had no taste . The nacho cheese dip was good. Also our food was not that warm at all . I like the service the restaurant was over all clean . They need a new cook . Our bill came up to $103

I really like the atmosphere and the design of the place. The workers are kind and efficient with the orders. The food tastes great but a bit pricey. I really have no complaints other than it would be nice if they had tap pay or if their barcode to pay online worked. Other than that, I recommend this place.

I usually enjoy my time at BJ's restaurants,but this location has changed my opinion on that. My food took over 45 minutes to come out and when it did come out it was cold. I did express my feelings to the server and they were kind enough to give me a new plate. Waiting an additional 20 minutes my steak then came out hard and un-chewable. I don't recommend getting food here but the pizookie is good.

First time I went here and I have to say that that the food was very good. Give them a try whenever you’re in the area.

I like Dante, his service was very attentive and pleasant. We were so pleased with the food calamari, steak and ribs and shrimp bomb

I am pleasantly surprised! This is a chain and I usually avoid them but I must say I will come back. They have parking and that is always a positive for me ! The place is large and the lighting is pretty romantic and soft, the tables are comfortable and they have tvs all over to keep the boys entertained with the latest games playing. The server was friendly and she knew how to navegante the menu, she was great at upselling items while not being pushy. She was a great server to be honest. MARGARITA FLIGHT- I ordered this to try their variety of margarita flavors, the flight was of a great size for me and there was plenty of booze in the drinks, something I don't experience often in chain restaurants. I must say that it was a ok choice but even though all of them were pretty good, the winner for me was the boba peach margarita, I wanna come back there just so I can get that own full size. FRIED CALAMARI- it is a large portion and the sauces were pretty good, the calamari was not as crispy and a lot of it was legs, but the overall taste was good TRIO DIP - the dips were guacamole, queso and artichoke. I must say that all of them were good but the artichoke dip won my heart, I am sure that next time it will be the only dip I'll get, the chips were ok but I wish there was another choice of item, maybe vegetables just like the ones that come with wings would be nice. AHI TUNA SALAD- where to begin on this one. This is a nice and large portion, without the appetizers this in its own is enough for myself and another person. The salad itself was good and the dressing was very yummy. Now this salad was ok but had a bit of issues for me. There was way too many red peppers, these peppers are rich in flavor so it kind of hijacked the salad flavor a lot, if there were less of them I think it would have been better, NOW the star of the dish. The tuna itself was a huge disappointment. The amount of tuna was already not optimal for me, but what actually was the most disappointing part was the taste. It tasted very fishy. Almost like I was eating a fish market. It was not great but we talked to the server and in no time the manager came by to offer another choice, I was full from appetizers so I decided to just give up on the salad all together but my company asked to see the menu, it never came.... It was fine in the end for us as the appetizers were enough. We were not upset or anything, we were actually happy that they took the salads off the bill and were attentive to try to make it right. Overall I can say that for me the experience was amazing and I will come back for sure!

I'm a regular here so I may be biased but their weekly specials are definitely worth it. The ribs were bussin and the sides were dope. Service lacked a little bit since they had the bartender also serving the tables but he definitely took care of us!

This place is consistent!! Its large and great for large parties. The menu is large and has a little bit of everything. Wine list and beer list is plentiful! The lemon pepper - dry rub wings are one of my favorites. Salads are fresh and they are a nice size. I will say, the service is not fast. Servers are always friendly, but never fast!! And don't try to change something, because it takes extra long - to be fair, I think it's because things are always made fresh. Hopefully this is something they will work on. This is the new generation TGIFridays!

I was super excited to hear there was a BJ's restaurant relatively near my house (1hour) after trying a BJ's in Pennsylvania. I took the trek with a friend because their beer is fantastic. I even ordered a few 6 packs to take home from the one in PA. But I had to say my experience was night and day. It started poorly when they didn't have their signature porter. Things happen so I quickly picked another beer from their extensive list. Service was fine in the beginning, they even were able to change one of the big screens for us. It was a Saturday night and there was only one bartender on staff. It wasn't that busy, but I would think they would have had two on a Saturday night. Anyway, the bartender was extremely nice but was so slow. He forgot I had asked for help and also forgot my friends drink. My second beer was so flat and I couldn't get his attention and a replacement for like 20 minutes. The runner who brought us our food showed no emotion or responsive to our pleasantries. To make matters worse they didn't allow purchases of 6 packs which the other location did (maybe county laws). You can buy growlers but I'm not a fan of those. And It was the main reason of going because I love their beers but unfortunately their sub par service and food will not make me come back so I'll just buy their beer online.

Ok this was a horrible experience. I wouldn't give this food to prisoners it was so bad. I had the chicken tortilla soup, they should name it the Dead Sea soup from all the salt in it. I also order the BJ's favorite pizza. I requested it be well done, it was barely cooked and tasted of freezer burn. The only good thing I will compliment this waste of food on is the staff.... My waitress Carolyn was very professional and courteous. The general manager Joey came out and was very apologetic. He gave me a $25 gift card to try and make up for the death row food I just had. I left on a table for others to use. I will never come back. Very very disappointed:

It's Saturday 3pm, about 60-75 customers in and only 5 staff members on the floor. Bartender is also our waitress, 10 mins to get a cup of water... kitchen is very slow, tables not bussed for 15mins, food is great though.

I've ordered takeout from BJ's a few times and dined in once. Each experience has been pretty good. From the food I've tried, the wings are pretty good. The root beer bbq sauce has a good flavor to it. Their lunch specials are tasty and generously portioned. And the pizookies are definitely worth it. The staff has always been friendly and it seems like a cool place to hang out. I haven't tried their beers, yet, but I look forward to in future visits.

The service was a little slow but staff were friendly. The food was tasty. Loved the avocado egg rolls. It's a good place to watch the game and have a beer. The restaurant was big and roomy.

Food was ok 7/10 I had the bone in wings and fries. The device was good and the ambience was lively.

We came here on a snowy Sunday night for eats, drinks, and football. The game was on and the TVs and sound were on point. We only had beer, so no complaints here. The food was tasty, and we both ordered different types of chicken sandwiches--would highly recommend. Now, the service-- was TERRIBLE! I had to ask the manager who was working our section because no one brought us water or greeted us after about 15 mins of being seated. When the server finally arrived, he took our order and disappeared until I had to call someone to find him. When he came back I ordered another drink and it took FOREVER to come--it was just beer people! The bar was also not that busy. Highly disappointed with the service, so I advise you to step in there at your own risk.

Food 2 out of 5. Service 1 out of 5. Carolyn our server 100 out of 5. Carolyn was our waitress and she was really good! I enjoyed the dishes she recommended. It's a bit dark here and the service can be slow with the other servers unfortunately. The other servers also messed up our order. The restaurant is a sports bar and I used to go to this franchise a lot when I lived on the west coast. Unfortunately, the food can be salty. If you're a steak connoisseur, I do NOT recommend getting steak here. My date ordered the ribeye and we were definitely NOT served ribeye. I wouldn't really go out of my way to come back to this location unless I know Carolyn is going to serve us.

Our company came across this place. Thinking it was some side hustle from BJ's Wholesales when in reality it isn't. But I must say. WOW. it's rare to have this phrase "Bang for your buck". Not sure if we landed on a lucky day. But, the portions are HUGE! and it's rare to say that coming from a big guy like myself. I recommend their Pizza. The owner clearly hired a great chef cause this tasted better then any other spots we've ordered before. Their pasta is classic, their salad was good. Dressing was a bit on the sour side but eh. Still can't complain. I would recommend this for any company who do large lunch orders!

I am pleasantly surprised! This is a chain and I usually avoid them but I must say I will come back. They have parking and that is always a positive for me ! The place is large and the lighting is pretty romantic and soft, the tables are comfortable and they have tvs all over to keep the boys entertained with the latest games playing. The server was friendly and she knew how to navegante the menu, she was great at upselling items while not being pushy. She was a great server to be honest. MARGARITA FLIGHT- I ordered this to try their variety of margarita flavors, the flight was of a great size for me and there was plenty of booze in the drinks, something I don't experience often in chain restaurants. I must say that it was a ok choice but even though all of them were pretty good, the winner for me was the boba peach margarita, I wanna come back there just so I can get that own full size. FRIED CALAMARI- it is a large portion and the sauces were pretty good, the calamari was not as crispy and a lot of it was legs, but the overall taste was good TRIO DIP - the dips were guacamole, queso and artichoke. I must say that all of them were good but the artichoke dip won my heart, I am sure that next time it will be the only dip I'll get, the chips were ok but I wish there was another choice of item, maybe vegetables just like the ones that come with wings would be nice. AHI TUNA SALAD- where to begin on this one. This is a nice and large portion, without the appetizers this in its own is enough for myself and another person. The salad itself was good and the dressing was very yummy. Now this salad was ok but had a bit of issues for me. There was way too many red peppers, these peppers are rich in flavor so it kind of hijacked the salad flavor a lot, if there were less of them I think it would have been better, NOW the star of the dish. The tuna itself was a huge disappointment. The amount of tuna was already not optimal for me, but what actually was the most disappointing part was the taste. It tasted very fishy. Almost like I was eating a fish market. It was not great but we talked to the server and in no time the manager came by to offer another choice, I was full from appetizers so I decided to just give up on the salad all together but my company asked to see the menu, it never came.... It was fine in the end for us as the appetizers were enough. We were not upset or anything, we were actually happy that they took the salads off the bill and were attentive to try to make it right. Overall I can say that for me the experience was amazing and I will come back for sure!

Wonderful experience. The place was nice and spacious. We sat near the restroom which was great. The bathroom looked great too by the way. The food was so good. The salad was unbelievable. I enjoyed it so much. It was unexpected. I didn't think i would like it. I really did. I also had the mini pizza. I give that a 3/5 because the crust was very doughy and not buttery at all.

Absolutely the worst service ever. I went there at like 9:30 2/20/25 and the service was slow as hell.... we Ordered two drinks and steak entrees and tell me why the steak came out before the drinks A STEAK . Then the waiter keeps coming back saying another 10 minutes like three -4 times. so at this point I'm getting frustrated so i just asked for the check and to remove the drinks because at this point I'm not waiting any longer ABSOLUTELY NOT , won't be going back there no time soon.

Hi, I just wanted to share my experience with this fine restaurant, we ordered out ! It was OK. We had a egg roll avocado!! And we have the wings! The only problem was there was too spicy! That's why I gave this restaurant a bad review only because of the spice

My Kids love Bjs expensive but food is good ‼ The pizza is a must have And the drinks

Worst service I have ever had period I would not suggest anyone eat here unless u want to be served through the bar ...took 45 mins just to be greeted by server and another 30 mins for drinks then and hr for food to come because the server was TRASH THEN MY ORDER WAS WRONG AND HAD TO WAIT ANOTHER 35 mins for a remake i absolutely recommend going to a different location or just don't eat here !!!! Awful service awful service!!!!! FOOD WAS GREAT TERRIBLE SERVICE

Second time coming to this restaurant with my family and every time has been great! Waitress was wonderful and she was really sweet to bring out goldfish and fruit for my children before the food came out to calm them down lol. Food is awesome, beer is tasty, love this place and we will always visit whenever we can.

Came here for a birthday dinner for coworkers. I ordered the Barbacoa chicken which was delicious.. perfectly seasoned, tender and the sauce was delicious. The rice was hard though. The best part was the service. Our waitress was absolutely phenomenal. The menu is big so there is something for everyone.

We had a really nice time. Our waitress was the best- she was kind and efficient. This location was almost exactly like the PA, which I love. Our wings and Brussels sprout were great!

Came here for the first time on a Friday night and it was surprisingly empty. We sat in the bar area at a high top table and were served by the bartender but even though he had to do a lot of multitasking he was still on point. The drinks and wings were pretty good I would definitely come here to watch a game and have a drink. The burger was just OK, it had a lot going on but it wasn't that great to write home about. It was kind of red in the middle but I didn't finish it anyway so I was fine with that. Overall a good option by the mall for basic bar food. They do have an extensive menu but I'll have to try those next time.

It's a little unreal just how terrible the service here is. I've never seen anything like it. And this is not a one-off, this review is based off of 15+ visits over more than a year. Something is deeply broken with their system. The only reason we come back is for a Pizookie and because we apparently don't know how to learn a lesson. Some things I've encountered here: - Almost as a rule, no waiter comes to the table until 10 minutes have passed at minimum. The place can be empty, it doesn't matter. - Wait time for food is equally unreasonable. I've waited an hour for a plate of nachos--and no, they were not remotely busy. - In general, waiters come by so rarely, and flagging down a waiter is both necessary and nearly impossible. On one occasion we waited 20 minutes to be acknowledged after being seated, and that was after flagging down maybe five different waiters and requesting that they call our server, until we called the manager. Ultimately the manager took our order and our payment, with maybe two other servers dropping off the food and drinks without a word. You could have lined up every employee and we would not have been able to point out our server. - Once asked for water throughout the meal every time we saw the waiter, got our first glass literally with the check. - Was told they couldn't make the nachos because they were out of their chipotle cheese sauce. Fine, we told the waiter we'd get two other smaller appetizers instead. When the food was ready (after of course an eternity) he came to the table with nachos and one of the other appetizers, no explanation until we caught him later and asked. Apparently they found some last drizzle of sauce and decided to adjust our order without asking. Emphasis on drizzle, there was so little cheese, it would've been better to drop it instead of "surprise" us. - Payment is always a hassle. Check gets dropped off, then radio silence for 15 minutes. After a night of unbearably slow service at least don't hold us hostage! And now to my last visit, which is absolutely my *last* visit. Slow service, yadda yadda, except this time the food comes out cold. Like I'm talking it's been sitting out so long the sauce is congealing. Was starving so didn't make a thing out of it, did not want to wait another hour, and besides the food isn't the main event here for us, the Pizookies are. Pizookie comes out: burnt. See picture. Flavor profile: ash. On any other day I might have just taken the L but after a night of cold dishes I was done. Called the waiter back, said, "I'm sorry but could we--" at which point he already starts reaching right for the burnt Pizookie to take it back and says, "No problem, I'm sorry." In other words he was aware he served us bad food, I didn't even need to explain. He knew, and just hoped we'd shut up and eat it?? It's crazy to me. The meal was so disgusting, I'm mad at myself for not returning the cold food too. And to add: the place was not remotely busy. I guess twentieth time's the charm, won't be back. I don't care what BJ's replies to this, if they even reply--this restaurant needs a reset, it's a mess. Save yourself.

Food is 1 star. What ever you order is not freshly prepared. It is brought to you from the bjs wholesale and they will only warm it up .. my last and only time with my family.

Ordered the pizza special halfoff for takeout for a large pizza. They don't tell you that half off means extra thick dough, much less cheese and hardly any sauce. It did not even have the structure of a Chicago style or deep dish pizza. As you can see how soft the sides are. It was almost like it was tossed. We were just there a week ago and ordered the same pizza for dine in and regular price and it was totally different. We were going to even order extra cheese but our waiter said that it came with plenty of cheese already. We had to add cheese to this pizza when we got home. So disappointed in BJs. If I lived close enough I would have returned it.

Ok food , good for a quick drink at the bar . The burgers & salads are pretty good . Service is ok , cook relaxing place . The restaurant is pretty cold , wonderful for a hot summer lunch date

Nice road-trip to the valley. Had a fine meal here today - an "ok" review... Was just in the mood for a casual family kinda place with a varied menu and needed something different. Check, check, check. Was a nice Friday early dinner. Service was ok, food was ok. Price was ok. Consistently ok, this is the second location I've been too. Dining room is enormous and ok. Happy birthday to me! They sent out a dessert, very ok.

EVERYTIME I am here, I come in for a pizookie! I haven't been in a while but I got my usuals and was not disappointed. Still a chill vibe. I came in around 3 on a Friday. It started to pick up on our way out. The food is always consistent and I think that is so important. Good for a pop in after doing some shopping And I'd suggest you download the app and register for rewards. They often have great specials and you can get free items off the menu when you get enough points.

One word terrible took 20 plus minutes to be acknowledged only because I ask to speak to a manager. Cant say how the food was because I didn't order because this place doesn't deserve my money. Avoid avoid avoid ...

Whoa- idk why I agreed to go here. My sister was like BJ brew house and I was like RED LOBSTER; but since we were meeting my Dad for dinner I agreed to go. My chief complaint was how cold it was in there. The revolving door was closed so you had to pull or push with all your might to enter or exit creating a huge gust of cold air going over all parties heads. I had my coat on for like half the meal but remembered it was colder outside and tried to adjust. They were out of the first beer I ordered but the Nutty Brewnette was not bad, and the flight of Sangria that my sister ordered looked absolutely delicious. I ordered the steak and the char on that thang. Like I should have known when the waitress was like well done or medium well as the only options.I usually like medium or chef choice and that thing was BURNT to a crisp almost inedible and my sister was like omg say something. I couldn't I was so disappointed in myself for letting her suggest this place I was like this is what you get. I have been here multiple times before and never been impressed but to murder a steak like this. Totally unnecessary. The bathrooms were clean, the parking lot was big and the service was just ok.

I definitely recommend the margarita flight. All of the flavors were delicious. I wasn't really hungry so just got wings and mozzarella sticks. I also told them it was my birthday so I got a free dessert. The service was great.

Service was horrible on a Saturday night. Waitress basically took our orders and that was it. Never saw here again. They need more staff. Waitress is making drinks, taking orders and making dessert. The only time I've been here and won't be returning. Food was very standard for what I got.

bj's resturant offers a cultivating and lively experience and is a great place to dine at. The service her is excellient they are very nice and attentive. Their food ranges from a lot of different options such as seafood, italian, burgers, etc. The prices are very reasonable and affordable. overall they are a great choice to go out and enjoy a nice meal

My son loves BJ's Restaurant and Brewhouse. We will travel here just for the desserts. Appetizers are good our fav is the flatbread pizza with pepperoni.

Don't order delivery. I am so confused on now the food delivered is disgusting. Yet the food in person at the restaurant is delicious. The Rose Patron is everything I'm not sure the name but it's so good.

Never again will I order deliver service. My food arrived cold as ice. I have had this before in the restaurant and it wasn't bad, so I chose to have the pizza delivered. Worst decision of my day. This was horrible. Over cooked and extremely salty this time. Dry and hard. Very greasy. Not satisfied with this at all. Should have stuck to dining in.

2.5 Stars Ok sooooooo the decor/ambiance is very decent. Cleanliness also decent. I'd like to give a 5 star to our server Nicki. Thank you Nicki! My family went earlier today to celebrate my mothers birthday. Despite the issues we just enjoyed being together. I hate to say it but the chef just doesn't care. Pros - Lemon pepper wings, cesar salad, raspberry iced tea and lemonade, tri tip, ribs, broccoli, asparagus, spinach/artichoke dip, and the ice cream. Cons - My sisters veggies were burnt. She asked for a different type of veggie as a replacement but they just remade the same ones. Speaking of veggies, my moms spinach was entirely too salty. The batter on her fried fish was inedible. My sister and I tasted the mashed potatoes...no one liked it. They were hard, cold and disgusting. Little nephew ordered Mac and Cheese. When he received it, he said he felt scammed. lol. Imagine a small child saying this. I requested my steak medium well but it was VERY well done. Chimichurri was entirely too oily. Calamari was too rubbery. There were two sauces for it. Once sauce, a mayo based sauce was horrid. The other was a marinara which tasted old and hard, Avocado egg rolls were gross. The sauce for it was ENTIRELY too sweet. No one at the table enjoyed it. Sauces are NOT their forte'. Not sure if id go back and don't recommend.

One star for service and if zero was an option -- that's what I would pick. Had a few tasty food options but some of it was served under temperature, and of course our server didn't bring any of the correct sauces, which were ordered up front. Drink was never refilled. Nice ambiance. Sympathize for the owner who has servers representing there company.

Great service and even better food! I had their spicy chicken noodle dish and my friend had a California club. Portions are ridiculously large and we both ordered strawberry lemonade and were pleasantly surprised that it wasn't Minute Maid but fresh squeezed juice.

I met my DIL and grandson here for lunch today. Our waiter, Brandon, was very polite and accommodating. We had sliders and BBQ chicken mini pizza. My grandson topped his meal off with a Chocolate Chip Pizookie. Thanks, BJs!

Always a pleasure dining here. The lunch specials are affordable and satisfying. I had the pizza and salad. Service was excellent! And the music was not too loud or annoying. Excellent experience.

This my second time here and the first time was years ago. This time I wasn't too pleased. I first ordered a Alabama Sunset and had to send it back because it tasted like cough syrup. I also had the Loaded Nachos with chicken which was pretty good. My replacement drink was a Pina colada and just when you thought you couldn't get a bad one. It could have been an off day for me but the drinks I had weren't good. I also didn't like the fact that my waiter didn't check on me until he had to bring me something ( replacement drink and check). It wasn't that busy at all and it was cold on the inside. Yeah I won't be back.

We had the pleasure of David being our server who presented himself with the upmost professionalism. We were not sure what we wanted to eat and he was patient and courteous with his suggestions and knowledge of the menu. We let him decide what my husband would eat and we're pleasantly surprised by his choice something we would probably never order turned out to be a favorite and we will be going back for it!

We first discovered BJ's Restaurant down in Charlotte, NC and learned they had one closer to home. We decided to try it and we have been coming back ever since, especially on Tuesdays when it is $4 Pizookies. Spacious place with plenty of seating. Service is mix bag. This last time we went we specified no onions on one dish and no jalapeños on another dish and the server didn't write it down. You should have them repeat the order whenever you request them to change/remove an ingredient. The spinach artichoke dip is very good, had just the right amount of chips. Loaded nachos was huge. The oven roasted salmon as well as the barbacoa dish was good. I had asked for the Enlightened turkey burger in a lettuce wrap and they got that part of the order right. Dessert was the best part with the pizookies and ice cream. They are decadent! They have a rewards system and it definitely draws us in. The prices are reasonable. This place is the only reason why we go to Valley Stream.

March 26, 2024.. food was excellent as always.. ordered wings, beer, bjs kickin chicken sandwich(2) and water. Our waitress Carolyn M was the best who was very attentive and made a couple of great suggestions. It's lovely when you can engage in laughter with your waitress .. makes the food taste better .. love the beer choices.. televisions playing and cleanliness of the restroom.. unlike the guy when we entered .. no hello, no welcome to Bjs Alehouse.. just how many (dude its 2 of standing here), then he's fumbling around on the computer screen as if he's deciding who will get their tip so let me see where to place them .. then he grabs menus never said follow me.. dang my husband and I should have just stood still lol.. anyhoo he sits us by the bathroom which is fine but at least say enjoy smh.. I kept it ladylike and said thank you..

I only had drinks and appetizers so I can't say to much about the food. The service was a little slow but to be fair it was game night. The waiter was very friendly so that's a plus and the ambience was very nice as well.

Came in on a Tuesday night . No hostess was in the front but a waitrEss came over and seated us . Our waiter Stephen was excellent very attentive knowledgeable/helpful with the menu .... I got the shrimp scampi it was delish and I would totally recommend ! My friend got the salmon with salad and clam chowder and she said the salmon was done just right and fresh .

I just walked out of BJ's they have horrible service. We were told the bar was too crowded yet after 2 parties of 2 came after us they were seated at the bar. After the last party of 2 was seated I spoke to the hostess he stated the bartender requested them. However they got there after us. I was told by the manager Stephanie the customer they were knew was a regular. How absurd is that!!! They lied and if you know someone you can skip people waiting. Welcome to ghetto acres the place of no class!!!!

Overall: This is a basic chain restaurant nothing too spectacular to write about. The food is decent, most of the time it is empty so getting a table is not an issue. Very spacious and good for larger groups or family dining. Good: Convenient location to Mall so about shopping grab a cheap bit to eat. Beer selection is A ++ $12 Lunch special is a great deal, good sized proportions. The pizookie is AMAZING! If you are off your diet get it! Bad: The customer service at this location was ehh ok. Fries came out cold the first time. I am not a fan of there signature deep dish pizzas (sorry, not sorry) Must try: Avocado Egg roll, loaded nachos, fried Mac and cheese balls, Definitely try their beer that make a variety in house: Brewhouse Blonde Beer, Enchantress Golden Pilsner, Committed Double IPA

I love this restaurant. I was always a fan of their root beer glaze wings. Recently they've changed the sauce flavor and it's just way too sweet.