Black Bamboo Chinese Restaurant

Had them come cater our company event and absolutely delivered. Very professional from setup to serving to clean up. Crab ragoon was the best I’ve ever had (highly recommend) and the scallion pancakes surprised me how good they were! Definitely check this place out

Two stars maybe because new building is beautiful and front end staff, although they always tend to look similarly (which is suspect), tend to be helpful. With that, got sick from the food we ordered. Food way too salty; shrimp in both dishes were too few for the ridiculously high price of the entrees; shrimp are farm-raised and/or chemically-treated in some way because they are super squishy in your mouth and have no firmness whatsoever when you bite into them - they are mushy! Yuck. Fried rice was tasteless and dry. Other entree we had was tasteless as well and contained like 4 shrimp (yes, mushy ones) for over $25 with nothing else in it!!!! Black bamboo years ago was delicious. Now, not worth the time and effort to go. New building is cool but the food is a huge disappointment and has been for some time. Was hoping new building means better food - like before the pandemic- but a no go. Front end staff also consistently look the same- Is that intentional?

Best Chinese food I've had since moving to New England from the West Coast and the lunch special is a phenomenal deal

We ordered for an end of year gathering at our school. They helped us select our menu for 70 plus people which included gluten and vegetarian options. The food was amazing and the service was top notch. The owner delivered the food to our location and helped us set up. Serving spoons, plates, and condiments were included. My favorite was the sesame chicken and boneless spare ribs. Everyone raved about the food. Highly recommend!

I will travel for this food. It was that good. Most places these days are greasy amd lack flavor but not here.

As a vegan couple, we find options challenging locally … BUT NOT HERE! Black Bamboo has a lot of vegan options. We ordered the Black Bamsizzle, Kung Pao Chicken, Szechuan Chicken, Broccoli with Garlic Sauce (all vegan). The staff was knowledgeable, polite, and friendly. The atmosphere was clean and very nice. I highly recommend Black Bamboo. Run, don’t walk!

Heard a lot about this restaurant and decided to give it a try on Friday night for some takeout. Their new location is very convenient and on the border of Hartford and West Hartford. Staff was pleasant and service was speedy. The food however, it was mid and just OK especially for the price point. The rice was a bit undercooked and hard. The lo mein lacked flavor and was rather oily. The chicken wings were fried a bit too hard, which made them very dry. Overall, it could’ve been better, especially since this was opening day at their new location. I may give them another try in the future, and while it wasn’t terrible, I’ve had better.

Good amount of Vegan options for those who want it and at no sacrifice to flavor or quality. I'd even argue that they're as good as the rest of the menu. The staff are always friendly and the store is kept clean.

Have been wanting to try this place for a few months now. Finally made it tonight for dinner, there are a few seating options so won't be good for large groups. Primarily more for take out. Inside is super clean and has some modern furniture, all the plates and bowls are unique. Staring with the food Appetizers Edamame Deep fried vegetable dumplings Soups Hot and Sour soup Egg drop soup Main course Vegan Kung po Chicken with steamed tofu Orange chicken Hunan Chicken combo Dragon and Phoenix Every item is prepared so well, and come out super quick, everything is super tasty, with the right amount of sauces and vegetables. I personally am impressed with white sauce how it tasted as part of the Dragon and Phoenix which is a combination of steamed jumbo shrimp with thinly sliced carrots and bok Choy, slightly sautéed in the white sauce and zesty orange chicken with thin orange slices. Must try this one. Hunan chicken is another favorite dish with chicken sautéed with red chillies that gives it the right amount of spice, comes with a pork fried rice and pork egg roles, which you can replace for a vegetable fried rice and spring rolls. The soups are super delicious too. The vegan kung po chicken was just ok, The staff are super friendly, you will need to order at the counter and food comes to your tables, utensils and sauce are set to the side for you to get. To close out you get a chocolate dipped fortune cookies, the staff have a large bag of these fortune cookies when we asked for more, that's an impressive gesture that shows their dedication to customer experience. Highly recommend this amazing place for some delicious Chinese fast food. Will keep going back there to try their other dishes.

As a result of receiving a great review of this restaurant from a good friend, we decided to try them for lunch. We were fortunate that we didn't go for dinner as our experience was very disappointing. First of all it is clearly a take out place and not appropriate for a dinner unless you are eating alone. The atmosphere was clean and pleasant with just a few tables. Starting with a positive, the veggies were fresh and the shrimp large and tasty. The wonton soup was good but the wontons had little pork and extremely thick and doughy covering. The garlic sauce tasted like from a jar and the egg roll nothing but cabbage filling. There was no hot tea available and the utensils were plastic. There was no luncheon special menu so we ordered from the combination menu. For us, with lots of experience with Asian food, this fits the palette of people who order chop suey and chow mein. We will not be returning anytime soon.

Once in a while, I used to eat in the small dine in area for workday lunches at the old Black Bamboo location, but I think most people thought of Black Bamboo as a takeout Chinese spot. They recently opened a new location on Farmington Ave in West Hartford, but this spot is east of the old location. The new digs are nice inside. The dining room is not huge, but it's roomier than the old dining room. You still order at the counter even if you're dining in. Over the years, most of my food orders probably fall within the 4.25 Star to 4.5 Star range for a takeout type Chinese restaurant. Occasionally, they'll dip a bit lower or soar a bit higher. My General Tso's Chicken Combo meal with broccoli, pork fried rice and a fried shrimp egg roll was trending towards 4.5 Stars, but fell a bit short so I'm going to round down to 4 Stars since I can't give half Star ratings. The chicken was good quality and well cooked. The sauce was a bit sweet and sour-leaning on the General Tso's Spectrum. The shrimp egg roll was very good. It had two medium size shrimp rather than a bunch of mini shrimp. Pro Tip - I like the pork egg roll at a lot of places, but Shrimp is definitely the way to go at Black Bamboo. The pork fried rice was tan, which I mention because I always prefer places with the tan rice to places with the yellow rice. I've ordered a range of things at Black Bamboo over the years. Their sauces are not always like the sauces at other places. And what I really like about Black Bamboo is each Black Bamboo sauce tastes different than its other sauces. At other takeout places, a few different named sauces are just vaguely brown, sweet and spicy. Black Bamboo is one of the better takeout Chinese options in Hartford County. 4.4 Stars

Has it been a while since you have visited Black Bamboo? I guess it has for me! I used GPS to navigate through West Hartford and arrived at Black Bamboo, honestly I wasn't sure I was at the right place, it looks amazing from the outside and freshly finished on the interior. I noticed one thing, the food is just as great as I remember. I ordered the vegan barbecue spareribs and they did not disappoint! It's a little pricey at $13 but the portion size was just a little larger than Lucky Stars Restaurant few blocks over that offers a similar dish at $12. For the numerous vegan friendly items on the menu and the variety of beverages, sides, and atmosphere if you choose to dine in, Black Bamboo is worth the price.

One of my favorite stops for two hankerings: "I don't feel like cooking tonight" and "great fresh cooked Asian would break my hangared mood". Black Bamboo has been a steadfast oasis of re-nourishment. Fast, friendly, accommodating, very popular, and for me close to home. Just order on-line, call, or stop by. The wait is painless. Having experienced many of their dishes the beef and broccoli on brown rice is my FAV FLAV!!!

Don't sleep on the vegan general tso's. Garlic Broccoli, lo mein, and mixed vegetables were also excellent. Great service.

Look I'm okay if your business feels the need to serve a 2 liter bottle of soda at $5.50, but if I'm handing your cashier $11 and telling her I want a $5 back, I should both expect basic math and instructions to be followed. (Psst 11-5.5=5.5) if she hands me 4.50 and argues with me I'm just going to consider that the last dollar spent there. You often paid more than other places for the quality and long standing of Black Bamboo, but I encourage others to find a place that listens.

I called on 1/6/2025 at 6:39pm EST to complain about a credit that was issued to me on 12/29/2025 because they charged me for a 17.00 for a order of vegan ribs that when it arrived was in a complete different container that was smaller than I previously ordered. I called immediately that day and the gentleman I spoke to issued me a credit because he said a day before they had changed the to go containers. The manager I spoke to tonight was extremely rude, unwilling to listen and kept blaming me. She kept cutting me off and wouldnt let me finish answering the question sge asked as to what happened. She was unwilling to let me speak to the owner. Will be taking this issue further.

The food is delicious, no doubt about it. Their dumplings are perfect. I have not really had the rest of the food because the dumplings exist but...holy heck is it expensive. Almost 20 bucks for an order of 6 dumplings is INSANE. I havent been back because last time i tried to order the prices were jacked again. Its good but its not 20 dollar dumplings good.

Never noticed this restaurant before but this but noticed the place Thursday because of its new clean updated look. Made a mental note to get there so I went there Friday! Boy am I glad I did, the food was not only delicious it was ample and reasonably priced. My son had full plate of sweet and sour chicken with pork fried rice. My pepper steak was delicious and very filling! Parking is a challenge but thr staff is warm. More of a takeout place but the seating is comfortable. Highly recommend this gem of a restaurant.

The service at Black Bamboo is top notch, it's quick and the staff is generally friendly. The space is small so I typically will just get my food to go but there are a few chairs and tables available. The parking lot is small and street parking is limited. The food is not overly greasy and the veggies are fresh.

I ordered via the app, selecting Black Bamboo because of the vegan options. Choosing a medley : orange chicken, lo mein, Kung pao...all vegan. Tasty - and surprisingly yummy (i had never had vegsn chinese! ) Fast pickup service. Definitely recommend.

Ordered chicken fingers and they tasted like old oil. Threw it a way. What a waste. Won't go back again

Although 98% of the business was takeout when we dropped in on a Sunday night, the folks behind the counter took great care of us. The Veggie chow fun was so good! Wide rice noodles, melty and comforting, with snow peas, bean sprouts, onions, and a little shredded carrot. The scallion pancakes were thin and superb. And they gave out chocolate fortune cookies! If we lived in Hartford, this would be a weekly go-to.

We tried their old location, down the street, a few times over the past years with mixed results but wanted to give the new location a try. It is a mistake to eat in the restaurant, which we did, thinking the new location would be more geared towards sit-down dining. This it not the case. The place is designed mainly to serve the steady stream of take-out customers entering and leaving with their food. This does not create a peaceful or relaxed atmosphere as the place is small, with few tables. To dine in, you order at the counter and the staff brings your food to the table. Staff is extremely polite, considerate, and welcoming. The place is very clean. However, even if you dine in the food is served on paper plates - soup is served in take-out plastic containers. Chop sticks and plastic forks and spoons are available. Surprisingly, the free water (tap water) was served in real glass glasses! With the foot traffic and the loud music, we found the whole experience of dining in the restaurant to be stressful. The main dishes we had were on-par or marginally better than what's available from other local Chinese-American restaurants. However, the prices were about 50% higher than similar but less upscale take out places nearby. Our dinner which consisted of three main dishes: a noodle dish, a "chow mein" and and a moo shoo dish with two small soups came to over $80 with tip. For comparison, a much better meal at one of the local authentic Chinese restaurants with a spacious, pleasant dining room (not American Chinese) recently cost us about the same but included four main dishes, an order of soup dumplings, and free fruit for desert. It also included tea (not available at Black Bamboo) and solid ceramic plates and serving dishes. If you are a big fan of American Chinese, the extra cost might be worth it to you for the marginally better food. I am sensitive to MSG and came away with my typical reaction to too much of the stuff: a swollen face. Never had this happen at the local authentic Chinese places such as Shu, Song or Chef Jiang. Overall, I would not patronize this place again because you can get much better value elsewhere.

I got a lunch combo with General Tso's Chicken, Fried Rice, and an Egg Roll for takeout. It all tasted like standard Chinese food to me. No complaints.

Expected a full service restaurant in the new location but it remains mainly takeout with about 8 small tables . however the food is really good and the portions are large. the hot and sour soup was perfect and a simple chicken chow main was the best I have ever eaten ,the vegetables were crispy and there was not a lot of thick gooey cornstarch sauce. The kung po shrimp was very tasty and and large and juicy. this place will get me back to eating and enjoying Chinese food again .

I walked in late on a Monday night to order some takeout and Josie was more than cordial to pour me a nice glass of red wine while I was waiting for my takeout. Folks this place is top notch.

Really yummy Chinese food! I love their menu, they have all of the classics favorites and everything comes from a kitchen I can trust to be clean. The app sampler (I forgot the name) is like a pu pu platter is so good! The teriyaki sticks are tender and take me back to my childhood. The orange chicken could probably use more flavor and everything is a bit too salty but that's America Chinese food. I will be going back again!

Black bamboo has everything. Amazing service, amazing food, AND amazing catering. Can't recommend highly enough!

Food is good and pretty clean! They have a "healthy flare" on all their items. If you're looking for food that's heavily battered and deep fried this isn't your place. The housemade pork dumplings are the best thing on the menu. Very large portion you can definitely share! It's my go-to Chinese food spot whenever I am in the west Hartford / Hartford area. The customer service is good to. I always order online but when I pick it up they are always so nice.

Love this place; It's my go-to Chinese food and have ordered plenty of times. Their food and their service is never disappointing. Always busy but food is always ready when I pick up. Obsessed with the vegan ribs. The new building they moved to has a chic and clean ambiance. Happy they're in the area!

The food was not worth the money. The rice lacked flavor, the crab rangon didn't taste like crab at all and the egg roll was super greasy. This place is newly opened and was a big let down... don't waste your money here!

Black Bamboo has always been a favorite when it comes to vegan Chinese food - they have so many options which is rare. 10/10!!!

I ordered the extra spicy orange chicken. It came with no flavor and no spice, not to mention, each piece of chicken came with cooked and hard fish skin stuck to it as hard as cardboard. It's like they fried a fish on the flat top and the skin and some meat peeled off and they left it on there then tossed on breaded chicken. Disgusting. I will never order from here again.

the food has always been excellent and tasty. unfortunately, the last two times I have eaten there I have had massive diarrhea with a few hours of eating their food. time to find a new Chinese restaurant.

We ordered the steamer dumplings wasn't the best the dough was too thick $14 for only six we tried the hot /sour soup that was good. we ordered a quart they gave us a pint. we will try it again. the vegan food was always very good that we have ordered in the past.

As a vegan I always get the vegan spare ribs and garlic broccoli! So good! And always on point!

This place has become outrageously expensive. There is China House down the street and you get a lot more for less. This place gouges people and overcharges and the food is average. I am no longer going there. Very greedy owner.

I love the way they have a gluten free menu for the people who have an allergy and I am gluten free and I love it it taste the same and they do a great job at cooking the food and it's not long

It had been a while since I last had Black Bamboo - not because of the food (it's some of the best Chinese food in the area) but it's not a hop skip and a jump from me. However with the pandemic wielding its ugly head there are some nights where I just do not feel like cooking. Luckily it has been Black Bamboo to the rescue. Yes - their prices are a bit more than your standard "Take out" Chinese food restaurant but you definitely pay for what you get. Fresh vegetables and REAL meat accompany almost every dish that run from the standard to the unusual (I highly recommend any of their vegan dishes.) They might be a bit busy on the weekend but don't give up and continue to wait on hold because the food that you get will satisfy and nourish both your body and soul and in this day and age that's worth the price of admission! They are working hard at Black Bamboo so give them a call if you are trying to either Support Local or get that Chinese food craving taken care of.

Was excited to try some vegan Chinese food. The order was ready for pickup when I arrived. It was quick, pleasant and easy. I tried each thing and I like it all. Although, it does not seem super healthy so I probably won't order it often.

Always yummy we have been craving it - ordered take out and it was steaming hot when we picked it up....egg rolls fresh boneless spareribs soo yummy - pricey but so good! Thank you Black Bamboo!!!

If you are ever looking for a great meal, Black Bamboo is 1000% the place to go. Whenever people ask about good Chinese restaurants, I always lead them to here. The food is always throughly seasoned and they even make it spicy if you like spicy foods! Their lo mein is top notch, great sauce and great seasoning especially with the House Special lo mein. Chicken and broccoli is AWESOME with the garlic sauce! Any substitutions you'd like with the combos, such as different rice can be done, no problem with them. Now, their dumplings are on some different shiz. They are homemade and you can tell. The filling is SO flavorful and juicy, it's almost like a soup dumpling. Great tastes, great prices, and great service. The staff is always so nice and the owner, Sonny, is a pleasure to talk to. 10/10 will always come back!

This place is one of the cleanest Chinese food places I've ever been to. I'm not usually a fan of Chinese food but I decided to give it a chance once again after receiving a chicken fetus in my food at another location. So, I got the General Tso's chicken with white rice. I also got crab rangoons with light Oil. I will say that I've been here on two separate occasions, one time trying the crab rangoons without light oil- and they tasted the same light and delectable. Location: the location is on Farmington Ave in West Hartford. Getting to it is fairly easy but I will say that the location is almost microscopic and parking is decent.I wish the location was bigger because it has so much potential but the job was done. Food: The General Tso's is very good. The chicken was automatically white meat I was happy I didn't have to ask for it. The rice was good and it had the the perfect amount of moisture. But, I will say that I wish the chicken had more seasoning because it's borderline approaching Bland. The crab rangoons were delicious on the outside with the perfect amount of crispyness and lightness while not being too oily and too thick. The inside of the crab Rangoon had the perfect amount of flavoring and consistency. Price: the price is fair...for dinner the general tso's meal (entree for two) cost about $25 with the crab rangoons. During lunch two General Tso's meals and crab rangoons with fried wontons cost $32. Service: The service I got was very good. The woman who helped me was very helpful when it came to silverware, napkins and sauces. I got a good energy from the people there and I plan on coming back.

Best Chinese food in the Hartford area hands down! I order from here regularly. The quality of the food is different compared to your "normal" Chinese restaurant in my opinion. The staff is always nice and helpful. Food is always hot and prepared perfectly with the right amount of spice if you like spicy! Would definitely recommend!

Man - I dont get this place. Its like medium bad over-price american style chinese food that people love for some reason. The only reason that I go occasionally is they happen to be close to me. Latest experience: chow fun brought out so hot that it was still cooking and the noodles turn into one gelatinous mass.

Food is great! I was happy to see they used all white meat chicken. We had garlic beef and orange chicken - both were very good! This isn't a place to really sit in although there are a few tables - we will take out next time for sure!!

This is my go to Chinese place! They have a ton of vegan options - but also have the standard fare as well. I recommend the vegan orange chicken. It's very tasty.

Great flavorful and abundant food. Pickup order is alway on time and freshly prepared and hot. Highly recommended.

Very high quality chinese food. expensive but worth the premium ingredients and expertise. Their lo mein is really good compared to other places. Extremely good dumplings, doughy and chewy. Quality filling.

Ordered my lunch for work! Glad I didn't give up! I tried calling closer to 11 and lines were all tied up that I couldn't get through.. tried again 30 min later .. and i was able to! So happy I did! Order gluten-free free beef and broccoli! So happy they have gluten-free options and more to choose from! Great portions and tasty!! Order was prepared correctly ! I'll come again! Thanks!

This is the best Chinese take out place in Hartford hands down. There is very limited number of seats here. Mostly no one eats here, people do take out. They deliver above $20. There is a $3 delivery charge. I work in Hartford downtown, and I get my food delivered once in a while. Scallion pancakes were really nice. With soy sauce I felt it was a bit extra salty for me. Kung po chicken was very nice. General Tso's chicken was good as well. I like beef fried rice over shrimp fried rice. They also include chocolate fortune cookie with the meal.

We got chicken Lomein, crab rangoon, fried pork dumpling and chicken and broccoli and an egg roll that came with the combo dinner. Everything was good but the Lomein and Rangoon were excellent. We were in the area for a soccer game, but would definitely drive back to eat there. We live about 25 min away.

We LOVE Black Bamboo and are so thankful we found it! I am a vegan and my partner eats meat-so to find a place where we can both eat happily is always a bonus. Their vegan food is delicious! The scallion pancakes are the best I've found since moving to CT, the vegan ribs are delicious, and their tofu is not a mushy gross mess like so many other places. We will happily drive 30 mins one way to eat here!

Great Fresh Chinese Food, an all star service team that has energized enthusiastic people that creates great Ambience

Tiny, straightforward, counter-service Chinese restaurant with a large menu of Chinese classics. I got take out from here with my family and I would say that this is slightly above average Chinese food. The staff was very friendly as well. 7/10

I love good Chinese food. But you usually can't find good Chinese food. Now Black Bamboo doesn't try to be Shu, also in West Hartford, and Shu can be very authentic but also sometimes a little greasy. However, nothing beats their seven flavor wantons, but I digress. Back to Black Bamboo. My first time at the Black Bamboo was two weekends ago when I picked up food to bring home. I live about 30 minutes away. When you have such a long drive, you need to order smartly. For instance, anything deep fried, like Gen Tso or Orange Beef, you would be risking it being gummy and soft, not crisp when you got home. And reheating? Well, it won't be the same. So I ordered some hot and sour soup (would be a Monday lunch), chicken and broccoli which my wife and mother in law like, and the spicier chicken in black bean sauce. Both were excellent. The chicken pieces are large, good qualify tender white meat. We had their pork fried rice which was also very good. The eggplant in garlic sauce was very spicy and very good. Black Bamboo reminds me of good Chinese restaurants from the 1970s. They don't do the fusion thing - thank the lord. I don't want Thai at a Sushi place or Pho in a dinner. I heard today they're moving to presumably a bigger location (because it couldn't possibly be smaller) in the old State Farm building, wherever that is. Hopefully this means indoor seating where I can try the Gen Tso chicken and more of their other dishes. Another classic Chinese place is in Great Britain, very formal inside and wonderful service. I like the comradery, the cloth tablecloths, the fish tanks, but I think the food at Black Bamboo, so far, is a step above in the spice/flavor/burst department. But other than that, both offer excellent top quality freshness and you can't go wrong.

Been coming here for at least 9 years and still love it just as much as I did in the beginning and their egg rolls are still the best I've ever had. I recently tried their vegan drumsticks with my nephew and his girlfriend who is vegan and they were really good! The vegan agreed that they were delicious. I love that they have so many dishes with fresh vegetables and fresh prepared sauces. I haven't had a bad dish here! This is a must place to eat in West Hartford. I can't tell you how many times I recommend Black Bamboo to people and they all thank me. My family requests to go here when they come to visit. The owner Sonny is the best restaurant owner I've dealt with hands down! He and all the staff are friendly and helpful. I'm hoping Black Bamboo is around for years to come as they support and give back the community by donating food for community events including my school's international night.