Grace C.
Yelp
Coffee! Tea! Products to brew your own coffee! Kettles!
Super-cute store front! I remembered quickly glancing at Yelp before hubby and I drove up here for a weekend getaway about this place, and was thinking of dropping by. Finding it being right around the corner from our cabin meant that we definitely went not once, but twice in the two days we were in the area. They impressed me on the first visit, they impressed me on the second visit, and, yes, will visit again whenever we're in the area. They're that good, you guys!
Let me start with the customer service. EXCELLENT customer service. They took all questions my hubby and I had without being flummoxed or any bad attitudes. They were knowledgeable, very helpful, and was anticipating any of our needs left and right. Super-prepared. Also, they got merch! They have different products so you can brew your own coffees at home, and had some of their roasted beans available for sale. Pour-over packages for you to take home and brew yourself aren't always available in-store, so you'd want to give them a call perhaps a week in advance (I'm guessing on the timing) so that they can have it for you on your visit. I was so excited about their merch, specifically, STICKERS! I love stickers!
Let me move onto their drinks.
- I had their cold brew (black, no sugar, no milk, no froth/head) on the first visit. Great bitterness, brewed correctly (didn't get that yucky sour taste), great roasting flavor, and I didn't have those twitchy jitters afterwards.
- Hubby had their iced earl grey tea, and, wow, we were impressed that it tasted pretty good. We've had plenty of shops where the tea was either poor quality leaves (or just dust), or it was brewed incorrectly, or it was on the menu as an afterthought for non-coffee drinkers. But the iced tea was pretty good! So good that hubby decided to get it again during our second visit, while I got a hot decaf coffee.
- For the second visit, I decided on a decaf coffee. The hot decaf coffee did not scald my lips when I first sipped it, and was soooo good in flavor; you could just tell that the bean they grounded from was lovingly roasted, as no part of my coffee tasted water down, and you just got that full, uniform flavor with every sip. Also, no weird caffeine jitters; remember kids, decaf doesn't mean "no caffeine"; it just means less caffeine. I was also comfortable in being able to sleep a few hours later, which I could never do with any other coffee chain. Ha, I ended up not finishing the decaf coffee that evening and did put it in the mini fridge so I could have it the following morning as "iced" coffee. And, wow, it was still pretty good a day later.
Thank you, Black Mountain Coffee Roasting, you're all aces in my book! I'm by no means a coffee connoisseur, but BMCR fulfilled all of my needs on both of my visits, and, damn, I'm craving one of their coffees now. Love!