Lisa S.
Google
A hidden little bagel shop which I visit when I’m in NYC, which is usually twice a month. Lovely bagels but the staff aren’t the friendliest. Today my number was shouted and my bagel was literally thrown down onto the counter top. The latte further along was also part of my order yet no one said. When I asked, I was either not heard, or ignored. Although the lady looked at me. Very poor customer service. Shame, as the bagels are lovely and I always recommend. It’s also freezing inside with the aircon. I kept my coat on and was still freezing. I think I’ll go elsewhere next time.