Austin A.S
Google
As someone who loooooves supporting local businesses, I’ve been a regular at this bakery for a while. The pastries are always on point, the sandwiches are delicious, and the vibe inside is charming and cozy. However, I feel it’s important to address an issue that’s been bothering me for a while now.
I noticed the staff here, while always friendly and hardworking, don’t seem to receive digital tips anymore. After speaking with a few of the staff, I learned that the bakery had removed the option to tip on the machine, which I find wrong. These folks are hustling day in and day out, selling bread and serving customers with a smile, but there’s no system in place for a customer to show gratitude every once in a while.
As a customer, I’d love to have the option to tip them directly on the machine, especially since their service is top-notch. It’s honestly a shame when a business overlooks the importance of compensating their staff for the excellent service they provide.
Small businesses like this need to recognize that the people behind the counter are just as important as the product they sell.
I’m giving two stars because I love the bakery, but I really hope they take this feedback to heart. If you want to keep your talented staff happy and motivated, you’ve got to show them the respect they deserve – including tipping. Please consider implementing a digital tipping system for your employees. They deserve it!