Lee E.
Yelp
It's so unfortunate to post this review. Blackfish was a special place for us to go and we have always had exceptional service, a lively atmosphere, and the best quality, freshly prepared food.
I truly thought about this post and frankly decided against it, until I saw a fellow loyal customer post a similar experience to ours.
Last Saturday night we went as a group of 6 celebrating a 59th wedding anniversary. We were all excited to go to Blackfish again and we had alerted the restaurant a number of days in advance for a special dessert for the occasion.
First we all went to the bar for drinks - the service could not have been worse and the cocktails were even worse. We could not get cocktails napkins out of the bar tender, completely ignored us for about 15 minutes. The flavor of the margaritas was weak and no slates rim despite two requests.
Then came dinner: again absolutely terrible service. We have never been so rushed to order and even pressured by the staff to order. It was not a busy night either with many open tables. That says a lot in of itself.
The salads and entrees we actually very good and consistent. The chef deserves a lot of credit, but two dishes being served were literally dropped on the table and splashed all over two people. There was no apology or attempt to help. We had to ask for a wet cloth.
We asked about our special dessert and more drinks for the table. It was literally met with a very lengthy rolling of the eyes, who announces she knew nothing about the dessert other than to offer the 3-4 desserts on the menu.
At these price points and history of Blackfish you anticipate something much, much better than this experience especially for such a celebration.
I have left two message this past week to speak with someone about this experience. If they simply had returned my call, offered an apology I most certainly would never post this review.
Disappointedly we will never go back to Blackfish - it's dramatically deterred on a number of fronts.