Ry D.
Yelp
Having lived in the neighborhood for more than 13 years, it was exciting to have Blue Bayou reopen. Unfortunately, it lost all charm and gained only corporate cheese in the 10+ years since the original closed. Last Call is no doubt a successful hospitality group, but anyone who has been in one of their properties know they are not catering to a neighborhood clientele, but more 20-somethings and Cubs fans. That's very apparent in the new Blue Bayou.
I've now been three times and have been disappointed each time. The first time, even though there are cocktails listed on the menu, the server and the bartender couldn't comprehend a simple manhattan or gin martini, let alone know what Tanqueray is. Both were undrinkable, not even resembling the classic cocktail they should be and were sent back. The second time we tried the food. The quesadilla literally had one whole section empty of filling. So it was 3/4 of a quesadilla. The jambalaya was decent, but nothing special or authentic. The third time our server didn't even know what Four Roses is, despite the highlighted section of special bourbons and liquors on the menu (of which Four Roses isn't even one - just a very common bourbon).
While I don't blame the individual servers, I do blame management for hiring 23 year olds that don't know anything about a proper bar that serves cocktails, high-end liquors or, really, anything beyond Miller Lite. They're clearly going for a vibe by only hiring female servers, but this is a neighborhood joint. We want friendly, knowledgeable service not "sexy" style.
Finally the decor. It looks like an Applebees trying to disguise itself as a New Orleans-themed bar. There is almost no empty space anywhere on the walls, with some New Orleans pictures and, oddly, endless license plates from all over the country. It's just bad.
While there is time to right this ship, until they do, I think I'll stick to the true neighborhood joints like Toons, Port & Park and Guthries. But please, Last Call, take the time to hire professionals and train them properly, lose the cheesy decor, and bring back the heart of what the neighborhood wants and remembers. Until you do, places like Toons will remain packed and you will get the stragglers.