Danny varghese
Google
During our exploration of Monument Valley, we traveled through the Navajo Nation and decided to try some authentic Navajo cuisine. Since there weren't many options besides fast-food chains, we chose this restaurant for lunch to support local businesses, as recommended in a review. We ordered the Navajo tacos, which are the top-rated dish on the menu, along with one serving of Navajo diced mutton. The menu indicated that The tacos came with meat, lettuce, and tomatoes. We inquired about a chicken option, but the waitress informed us that they only had ground beef, so we went ahead with the standard meat option.
When we received our orders, we noticed that the tacos did not have any meat. I called the waitress over to ask if the tacos were supposed to come with meat, and surprisingly, she said no. She then went to the counter and spoke in a native language about the meat situation, and they both went into the kitchen immediately. The waitress didn’t return for ten minutes. When she finally came back, she completely ignored us and started wandering around.
To make sure we weren’t mistaken, I pulled up the restaurant’s menu and called her back over. She returned with another lady who had been at the counter , saying she was new and didn’t know it didn’t come with meat. I pointed out that the menu states it includes meat, and we had confirmed this with her at the time of ordering. The other lady interjected, saying they didn’t have meat in the kitchen, and then told us they would remove two tacos from our bill. I agreed, but when they brought the updated ticket, it still listed three tacos and the diced mutton.
I went back to the waitress and reminded her that she said they would take off the tacos. She replied, “Oh, okay,” and then only removed one taco from the bill. I ended up paying the amount without further argument.
I was disappointed by this experience, and I want to clarify that I am not writing this to harm the restaurant's reputation. It would have been helpful if they had addressed the issue instead of us having to call them repeatedly. I'm also curious about how many other tourists like us have felt misled, especially since I noticed many people ordering tacos.