Herb P.
Yelp
Ordered $73 worth of bbq. Pulled pork sandwich with coleslaw, brisket platter with mac/cheese and baked beans, and a brisket sandwich. Ordered thru grubhub. Don't have a lot of experience with these delivery services, but am rapidly sliding into the "not a fan" category.
The food was just ok. I've had more tender brisket and more tender pork. The brisket was just so-so and the pork was a little tough and had way to much hot pepper flavor. So much so that it wiped out the flavor of the pork. I ordered cole slaw on the sandwich, couldn't tell you what it tasted like. Didn't give me enough to get a taste, they put maybe a tablespoon in a small plastic container, could barely tell it was on the sandwich.
They forgot the potato salad and soda. That's where grub hub comes in. I called the restaurant, complained about the missing items, said they could deliver them in 30 to 60 minutes. Or give me a store credit. Well since I'm just passing thru that wasn't gonna work, could he give me a refund? Well, no, because I ordered thru grub hub the refund would have to come from them, what pita. He said he would contact them, another 30 to 60 minutes.
OK its only 9 or 10 bucks, but really! I'll wait and see if I hear back from grubhub tonight, if not I'll bitch to paypal tomorrow.
It's a lot of effort for food that was just OK.