YG T.
Yelp
Don't come! Service from start to finish was Awful. Initially, walking into the premises and standing at the hostess podium to be seated my date and me were welcomed with a rude attitude from the hostess. When I had suggested to the hostess, that I wanted to be seated at a vacant table that had four chairs she had stated in a rude manner that due to my date and me only being a party of two she was not able to seat us there.
Taking a glance at the half empty restaurant, we pointed out to the hostess that there were "Four" other tables with 4 chairs, and only 2 people sitting down on each of those other 4 tables. She just said, nope, you can't sit there. The hostess then proceeded and sat us at the very end of the restaurant, near the back wall. It was a place all the way to the back where lighting was very obscure and murky. 7 minutes had passed and not a single waiter that kept passing by offered to come to take our drink order. Due to being ignored and feeling isolated, my date and I decided to sit at the vacant table, which had no reservation sign, that was closer to the entrance and with more lighting.
Continuing on, as soon as we sat, we could see the hostess giving us a very nasty facial expression from across the restaurant. The hostess then rushed over to inform us that the table had been reserved. None of this information was disclosed to my date and me in the beginning when we asked if we could sit at that table. She just said it was for a party of 4 people and not 2. Again, the info disclosed to us when we entered the restaurant was, we could not sit there because there was only 2 of us and not 4. We again said to her, "look, there are 4 other tables with 4 chairs, but only 2 people sitting", thus her reply was you can't sit here. Hostess was simply very hostile and bad-mannered overall.
Furthermore, we asked to speak to the manager, Joshua, and when he came over, his response and attitude did not fall short of the hostess. He was smiling and smirking while we explain the situation about the ill-tempered hostess, but he made NO effort whatsoever to correct it and try to make it better. He just pretty much brushed us off like he didn't care at all.
Finally, I took it upon myself to look up the owner of Bodega Tavern & Kitchen, Adam Cavazos, on Instagram to try and inform him of the situation and let him know how his employees were treating his customers. As a business owner myself, I felt he should be aware of how his establishment was being run. I saw that Adam Cavazos read my message on Instagram DM, but up to this day, he simply ignored it and has not replied to me at all. Zero effort on his behalf to accommodate his regular customers, or even offer an apology for what had transpired that evening. I can now see why his establishment is being run like that, by people who don't care. Adam is Cleary leading by example here.
The disrespect, lack of professionalism, and "don't care attitude" in this restaurant is simply not worth anybody's time. Apparently, Bodega Tavern & Kitchen has no issues with regular customers walking off dissatisfied and unhappy.
