Jose P.
Google
Personally, I’ve always enjoyed eating at this place. The service has usually been very good, and the people who work there always show a good attitude and willingness to help with anything you need.
Yesterday we were there for our company’s annual end-of-year dinner, and I was the one who suggested this restaurant. I had done the same two years ago, and everything went very well, so when I proposed it again this year, everyone thought it was an excellent idea to return.
I do feel that the service has gone down a bit compared to previous years, but at the same time, I don’t want to be overly critical. Every server is different, and in this type of environment, experience really does make a difference. It’s not that anyone was bad, just different levels of experience.
The main reason I’m giving this visit 3 stars is because, in my opinion, and in the opinion of everyone who went with us, the meat from the rodizio was extremely salty. One of my coworkers repeatedly mentioned this to the person bringing the meat, but nothing was done to fix the issue. From a health standpoint alone, meat that salty isn’t ideal, but the real issue was that no effort was made to address the concern.
Additionally, for a rodizio, this was the first time I’ve experienced such long waits for the meat. Normally, it’s the opposite, but this time we had gaps of about 10–15 minutes between servings, which felt strange and not typical for this place.
Overall, because of these details, the experience wasn’t the best. That said, it’s not something that would stop me from coming back. Hopefully, reviews like this help the staff better understand the customer experience and improve in these areas.
