Bojangles

Food was fresh and service was good. It was $22 for 2 meals, and one was chicken tenders. He didn't like the ranch and ask for a different sauce, and the guy told him it $.50 plus tax. The charge for sauce was a bit unexpected, after paying $22 for a chicken biscuit and tenders; but I wasn't willing to put another $.55 cent charge on my credit card. Just seemed a little petty to me.

The food can be decent when it's prepared correctly, but that hasn't been the case lately. The management seems very unprofessional, especially in how the manager treats employees. Most of the staff appear more focused on their phones than on helping customers. After my order was messed up twice in the same week, I've only trusted the Bobbery biscuits. Unfortunately, it feels like most of the team just doesn't care about the job or the customer experience.

This Bojangles location has really step up their game since my last visit. I ordered a number 10 for for lunch. Chicken sandwich and fries. I always upgrade to the large fries because they are usually so delicious. Today I was more than pleased with my food. The chicken sandwich was so big and fresh and tender. The pickles were great. It was the best fast food chicken sandwich I have ever had. The fries were very fresh and hot. Thanks guys for such a great lunch today.

I ordered a biscuit and gravy and found a bug in my gravy!! So gross 🤮 when my husband went back to show them there response was “yea it’s nasty back here so it doesn’t surprise me there was a bug in your food” like what?! Then instead of replacing or refunding my meal they just poured more gravy over the same biscuit and gravy I had a bug in. This is honestly disgusting and I’ll be reporting this to the state food inspection and sanitation department

I placed a mobile order ahead of time and received most of my order pretty quickly. I noticed that they had forgotten my gf’s Cajun biscuit and was told it would be a “minute.” I guess there was a lack of communication but I came up to the counter after about 10 minutes and the lady asked me what I wanted. After I once again told them, I was told it would be an 8 minute wait for biscuits. Another couple had been waiting even longer for their order and waited a good 5 minutes for the manager, just to be told there aren’t any refunds. We finally got the Cajun biscuit and I guess we just thought it couldn’t get any more wrong, so we went home, only to see that they used the Boberry biscuit with chicken, like bro.

I waited 20 minutes for my order upon me setting in the lobby waiting there was a child running around in the lobby and was being very loud as I observed he belongs to one of the managers working as she had a attitude when asked if my food was ready . Which in my opinion is very unprofessional. I used to come here all the time and this is the reason why I stopped coming.

I waited almost 10 minutes for the chicken sandwich combo because they didn't have the chicken cooked. No restaurant should never run out of any popular item. I've worked in restaurant for years and the only time we would run out of anything was during rush hour that we were not expecting. No one was inside except employees. I was the only person in drive thru the whole time I was waiting. It wasn't anywhere rush hour times because 2 employees were taking their breaks.

Food here is hot fresh and delicious don't have to wait very long and staff is very attentive and pleasnt store is very clean and I appreciate that everyone here must work very hard good job bojangles red bank team keep up the good work

Terribly slow and unattentive service, but great chicken. Ordered online, but waited for over 20 mins for anyone to acknowledge us and to get us our food. Chicken was good, fries were salty. Their mac and cheese is actually really good too. Unfortunately, the poor service will keep me away from this location.

Takes far too long. Just got my food. Got it home. Potatoes are as thick as play dough. The Mac and cheese doesn't only look dead but tastes dead. Chicken is overly greasy. They made me pull up for 10 mins when no one was there to wait for my food. They gave me sweet tea when I explicitly said UNSWEET. Then when I asked for unsweet, the lady said their unsweetened tea was a bit sweet today. So they gave me a water bottle. Unbelievable. This company has been around for decades and the service and quality is on par with the quality of people they employ. Sucks.

AMAZING. such sweethearts working in the drive thru and offered to help us with any questions regarding the menu. Such lovely people and I WILL BE BACK.ITS BO TIME!

My daughter is traumatized. She got a Mac and cheese this afternoon and found a pube like hair in there after she had already eaten most of her food. This is not a joke or for attention. I just wanted to post for awareness because she didn't even feel comfortable going inside to tell them. She figured they wouldn't do anything anyway and I agree. How absolutely disgusting. This was her favorite breakfast place. AWFUL!!!!!

Took a half day to watch my daughter so my wife could go to a Dr appointment. Got in line here because the line was short. Should've known why, especially since I got on here and saw the reviews. I ordered the 13, I think, which was supposed to be 2 thighs and a leg. Got to work and it's 3 legs instead. I'll be sending the picture to them to see if they'll do anything about it. I tried to call but the line is busy. I can't leave work to go back and get it corrected.

this is possibly the worst Bojangles anyone could ever ever go to. went to the drive thru with my girlfriend and they told us to wait a minute, but left their mic on and was cussing at other employees and just sitting there not taking our order. also, we waited in line for like over 5 minutes and just ended up leaving. the first time I ever went here it was also terrible. they were rude to me and my sister and we waited for a while too. horrible location.

Biscuit wasnt cooked all the way... if u dont like your job get another 1 or dont work...

The great service, fresh food, and quickness keeps me coming back to THIS location! I always enjoy my meal, and the line moves quickly even if it's long! Keep up the great work! I'm a happy customer :)

Waste of time. Your order will be wrong, you will not get sauce, the drinks will be flat, good luck even getting fully cooked chicken. Ignorant, and unfit to sell food

Chicken breast on breakfast sandwich was hard. Like leather. Wouldn't give it to my dog. I was there at 10am, but that chicken breast must have been there for hours.

Horrible 2 years ago, horrible last year and went again today got a refund and left...you guessed it. Horrible again. Customer service here is non existent and you should always expect to wait 10+ mins for your food. I hate it because it's the closest location to me. But, I suggest driving to Soddy if you want Bojangles, they know what they're doing.

Never gets the order right and close when they want to. Currently closed early at 1:40. Need to just be closed down.

I called to see if their lobby was open - many of our local fast food places are drive-thru only. The response I got was, "We're open every day, baby!" When we got there, the same woman greeted us just as enthusiastically, took our order & even brought us our food. When we were leaving, another employee told us they were happy we had come to eat with them. The food was good, as always, but I will definitely come back for the homey feel & the kindness.

For the price, the food is 5-stars. Down to 4 stars because 2 of the staff members couldn't answer the most rudimentary questions about the food and manager was busy running around covering for his slow poke troop - hope management conducts occasional drug tests.... But, place was clean and the chicken was hot and tasty.

Ordered food and was told it would be $13, pulled up to the window and they said 6 dollars as they took my card, when I got the receipt back it wasn't my order, it was an order for two sides. When I told the drive through worker she said "oh it didn't go through anyway, and took my card and charged me for the correct order." I drove about halfway home before realizing they left out a chicken biscuit. Turned around and told them what happened and the drive through worker just said "pull around" and handed me my biscuit and said have a nice day. When I got home I checked my bank account to see that the first charge DID go through, so I called back to speak to the manager to explain what happened. She didn't apologize for the mistaken charge and I didn't even mention the biscuit ordeal. She said "how much do we owe you" and "okay I'll pay you back" without even knowing which ticket number to look up and tried to end the call. I asked if she needed the ticket number and she actually looked it up that time and found it. She said "okay I'll refund it to you if you need it," ...if I NEED it?? It's your mess up! I'm not sweating the charge but at least be polite and apologetic to your customers. I will be surprised if the charge comes off my account honestly. Really poor service, do not recommend.